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    • Good morning,    I just wanted to update you on the situation.    I have visits piling up with my current employment and they need doing before I finish at the end of this month.  I am moving to Wiltshire in 3 weeks for a new job helping care homes with their Dementia patients. I tried to work it out and at a guess I will be doing about 20-25,000 miles a year. So need a vehicle that can cope with that mileage, my old car would have done it easy but 🤷‍♂️ I have taken out a loan and got a friend to find me a reliable car that can cope with the miles and hasn't been written off in the past.   I phoned Adrian flux to see if I could use the last months insurance on a new car I have bought, the girl I spoke to phoned Markerstudy and asked them but they said no, my new car doesn't have any modifications.    I had an email from someone who saw one of my appeals for information, they live near the site of the accident and know a nearby farmer who has a security camera at his entrance that catches the traffic and specifically registration plates as he has been robbed before. They said they would reach out for me and see if he still has the data. Unfortunately it wont catch the scene of the crash.   The Police phoned me and said they were closing the report I made, even if they found footage of the vehicle at the time I said the actual incident would be my word vs theirs.  My first response was I am sure google maps would show that they turned around at that location which would verify my version of events, but upon reflection I do understand, I have seen people doing make up with both hands while driving, eating from a bowl steering with their knees and veering all over the place. I am sure some of these people go off the road and claim that someone forced them off.    Markerstudy phoned me yesterday to say that my car is now at Copart, the £80 tank of Vpower diesel was emptied on entry to the site for safety reasons, which I get but it sucks.  It is awaiting being assessed and shouldn't be too long, which is a relief.  I am really glad things do not seem to be going the way of the other stories and they seem to moving quickly.   However I was informed that my car was a structural write off before I bought it - this destroyed me, I was almost sick.  and this is going to affect any offer of money - after hearing the first statement this didn't affect me.   They need to wait for the assessor to check it over but it is highly likely to be written off and the maximum they can offer is £2300.  I was desperate for a car as I was working for an agency at the time, no work no pay, and did not do a vehicle check because I didn't know about them.  The seller did not tell me that it had been structurally written off, he told me that it had the front wing damaged while parked and was repaired at an approved repairer.  Markerstudy records state that it was sold at auction, no record of repair at an approved repairer.  I bought it bank transfer with hand written receipt.    It gets worse.    It turns out my airbags should of gone off. For some reason they are not working. I think we can figure out why.  If I had hit that car head on and had no airbags.    Some good news.    I can arrange a time with Copart to go and take my stereo equipment and any personal items that are left in the car only. I cant live without music and need quality sound, my speakers and amps are Hertz and JLaudio, (no I am not a boy racer with booming subs, I am an audiophile on a budget) I was really worried I wouldn't get them back so this is a huge relief for me. It is stuff I have built up over years of saving and collecting. Everything to do with the vehicle and mods I have declared need to stay to be assessed.   The accident has gone as a fault on my record, I have to remove 2 years NCB which means I still have some to declare which is good.  So it appears at this point that it may be resolved quickly, not in the way I was hoping, but not as bad as I presumed it was going to be based upon that tow truck drivers attitude and behaviour and the horror stories I read.   I am not going to buy the car back and try to make money with all the parts on it, I don't have the time or energy.   I may need an xray on my back and neck.  The whole situation has left me feeling physically sick, drained and I need it done.   The lesson learnt from this  -  My conscience is 100% clear, my attitude to safety and strong sense of personal responsibility - A rated tyres even if on credit card, brake fluid flush every year, regular checks of pads and discs, bushes etc, made avoiding what I believed to be a certain broadside collision possible.   Get a dashcam (searching now for the best I can afford at the moment)  -  Research your insurance company before you buy  -  Pay for total car check before you go and see a car and take someone with you if you are not confident in your ability to assess a vehicle.      Thank you to everyone here who volunteers their time, energy and information, it is greatly appreciated.  You helped my sister with some advice a while ago but we weren't able to follow through, she is struggling with long term health conditions and I ended up in hospital for a while with myocarditis, when I got out and remembered it was too late.  I am going to make a donation now, it is not a lot, I wish I could give more, I will try to come back when things are on a more even keel.    Take care
    • It seems the solicitor has got your case listed for this “appeal” but not for the Stat Dec(SD). You need to ensure you can perform your SD on the day. If you are able to make your SD in court, the situation you are in now is more straightforward than if you made your SD via a solicitor. You have been convicted of two offences (and two were dropped) via proceedings of which you were not aware. The way to remedy that is to perform an SD. No appeal is necessary (nor is it available via the magistrates’ court). If you are able to make your SD this is how I see it panning out: You will make your SD to the court. The court must allow you to make it as it will have been made within 21 days of you discovering your convictions. You will then be asked to enter pleas to the four charges again. At this point you should plead not guilty to all four but make the court aware that you will plead guilty to the speeding charges on the condition that the FtP charges are dropped. The prosecutor will be asked whether or not this is agreed. In my opinion the overwhelming likelihood is that it will be. If it is you will be sentenced for the two speeding offences under the normal guidelines. In the unlikely event it is not accepted,  the speeding charges will be withdrawn (they have no evidence you were driving). You have no viable defence to the FtP charges and so should plead guilty. This will mean 12 points and a “totting up” ban (as you have already suffered). You can present an “Exceptional Hardship” argument to try to avoid this (explained below).   Because of this, I don’t see any need to make an argument to ask to have any ban suspended (pending an appeal to the Crown Court) unless and until you are banned again. The only reason I can think the solicitor suggested this is to secure a (Magistrates')  court date. I was surprised when you said you had an appointment so quickly; a date for an SD usually takes longer than that. However, if you can use it to your advantage, all well and good. I can’t comment on the argument that the two speeding offences were committed “on the same occasion” as I don’t have the details. That phrase is not defined anywhere and is a matter for the court to decide. It’s an interesting thought (and only that) that such an argument could equally be made for the two FtP offences. If the requests for driver’s details arrived at your old address at the same time, with the same deadline for reply, it could be argued that you failed to respond to them both “on the same occasion” (i.e when the 28 days to respond expired) and so should only receive penalty points for one. Hopefully you won’t need to go there. I think you have information about avoiding a “totting up” ban. But here’s the magistrates’ latest guidance on "Exceptional Hardship" (EH) which they refer to: When considering whether there are grounds to reduce or avoid a totting up disqualification the court should have regard to the following: It is for the offender to prove to the civil standard of proof that such grounds exist. Other than very exceptionally, this will require evidence from the offender, and where such evidence is given, it must be sworn. Where it is asserted that hardship would be caused, the court must be satisfied that it is not merely inconvenience, or hardship, but exceptional hardship for which the court must have evidence; Almost every disqualification entails hardship for the person disqualified and their immediate family. This is part of the deterrent objective of the provisions combined with the preventative effect of the order not to drive. If a motorist continues to offend after becoming aware of the risk to their licence of further penalty points, the court can take this circumstance into account. Courts should be cautious before accepting assertions of exceptional hardship without evidence that alternatives (including alternative means of transport) for avoiding exceptional hardship are not viable; Loss of employment will be an inevitable consequence of a driving ban for many people. Evidence that loss of employment would follow from disqualification is not in itself sufficient to demonstrate exceptional hardship; whether or not it does will depend on the circumstances of the offender and the consequences of that loss of employment on the offender and/or others. I must say, I still do not understand what the solicitor means by “As a safeguard we have lodged the appeal and applied to suspend your ban pending appeal due to the time limit for being able to automatically appeal without getting leave of the Judge.” When they speak of “leave of the judge” I assume they mean they have lodged an appeal with the Crown Court. I don’t know what for or why they would do this. It seems to follow on from their explanation of the “totting up” ban. If so, I’m surprised that the Crown Court has accepted an appeal against something that has not yet happened. But as I said, i is no clear to me. Only you can decide whether to employ your solicitor to represent you in court. If it was me I would not because there is nothing he can say that you cannot say yourself. However, I am fairly knowledgeable of the process and confident I can deal with it. That said, I do have a feeling that the solicitor is somewhat “over egging the pudding” by introducing such things as appeals to the Crown Court which, in all honesty, you can deal with if they are required. I can only say that the process you will attempt to employ is by no means unusual and all court users will be familiar with it. I can also say that I have only ever heard of one instance where it was refused. In summary, it is my view that it is very unlikely that your offer to do the deal will be refused. If it is accepted, you may be able to persuade he court that the two speeding offences occurred "on the same occasion" and so should only receive one lot of points. Let me know the details (timings, places, etc) and I'll give you my opinion. Just in case your offer is refused, you should have your EH argument ready. Whether it's worth paying what will amount to many hundreds of pounds to pay someone to see this through is your call.  Let me know if I can help further.    
    • This must be part of the new tactic from Evri.  They know they are going to lose. They take it to the wire and then don't bother to turn up in order to save themselves costs and of course they don't give a damn about the cost to the British taxpayer and the extra court delays they cause. This is a nasty dishonest company – but rather in line with all of the parcel delivery industry which knows that their insurance requirements are unlawful. They know that their prohibited items are for the most part unfair terms. They know for the most part that a "safe place" is exactly what it means – are not left on somebody's doorstep in full view. They know that obtaining a signature means that they have to show the signature not simply claim that they received a signature. They are making huge profits especially from their unlawful and unenforceable insurance requirement. Although this is less valuable than the PPI scandal, in terms of the number of people who are affected nationwide, PPI pales into insignificance. I hope the paralegals working for Evri are proud of themselves and they tell their families what they have done during the day when they go home.
    • Your PCN does not comply with the Protection of freedoms Act 2012 Schedule 4 Section 9[2][a] (a)specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates; The only time on the PCN is 17.14. That is only  a time for there to be a period there would have to be a start and and end time mentioned. of course they do show the ANPR arrival and departures  times but that is not the parking period and their times are on the photographs not on the PCN. They also failed to comply with S.9[2][f] as they omitted to say that they could only pursue the keeper if they complied with the Act. That means that they can only pursue the driver as the keeper cannot be held liable for the charge. As they do not know who was driving and Courts do not accept that the driver and the keeper are the same person they will struggle to win. Especially as so many people are able to legally drive your car and you haven't appealed giving them no indication therefore of who was driving. Small nitpicking point-the date of Infringement was 22/04/2024. They appear to be saying that they can charge an extra amount [up to £70 ] if they have to use a debt collector. You do not have a contract with a debt collector so they cannot add that cost. You paid for four hours so it can only be the 15 minutes they are complaining about. You are entitled to a ten minute minimum grace period at the end of the parking period which would be easier to explain if the car park had been bigger. However if you allow for two minutes to park and two minutes to leave that gives you one minute to account for. Things like being held on the way out by cars in front waiting to get on to Northgate or even your own car being held up trying to get on to Northgate at a busy time. then other considerations like having to stop to allow pedestrians to walk in front of you or being held up by another car doing a u turn in front of your car. you would have to check with the driver and see if they could account for an extra one minute things like a disabled passenger or having to strap in a child . I am not advocating lying since that could lead to serious problems [like jail time] but there can be an awful lot of minor things that can cause a hold up of a minute even the engine not starting straight away or another car being badly parked as examples. Sadly you cannot include the 5 minute Consideration period as both IPC and BPA fail to comply with the convention that you can include that time with the Grace period.  
  • Our picks

    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Citi's Threat


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Hello everyone. . .

 

Received a reply from Citi after sending a LBA to them. They basically have refunded me the difference between what they charged me and the OTF stated “fair charge” of £12.

 

They have also added a thinly veiled threat that should I proceed with the court action they will ask for it to be transfer to their home court which is Salford.

Saying “ The legal presumption id that justice should be local to the defendant as the defendant is deemed innocent until proven guilty and ought not be disadvantaged in defending itself.”

 

As the 14 days for the LBA were up I submitted a claim in Edinburgh Sheriff Court a day before I received this letter

 

Can anyone help out how I respond to this? Specially making sure that the claim is not transferred to Salford!

 

Thanks in advance,

 

Hondamad

__________________

EGG CC Default Removal: Have reported Egg to Trading Standards, Summery Claim - 2nd Hearing Date 09/10/07. Click here to read posts

Monument CC: received statements, now need to send letters. . . !

BoS Current Account: Settled

Citi Cards: Hhmm seems like I have sued the wrong “entity”. Aaaaahhhhh . . .. oh well back to court I go, and they have settled in full!!!

 

:-D:p:D

This is just advice from me. If you are not sure please seek legal advice. However if what I have said has been helpful, than please add to my reputation by clicking on the scales :D

 

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There are a few threads on this but basically as you are an individual and they are a company then it will br heard in your local court not in Salford - Rich v citicards interesting development - is one thread worth a read I think

Consumer Health Forums - where you can discuss any health or relationship matters.

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Thanks for the advice everyone.

I have looked through some of the other Citi threads and got a few copies of letters from people. Have now put together a response and will be sending the letter this afternoon.

hondamad

__________________

EGG CC Default Removal: Have reported Egg to Trading Standards, Summery Claim - 2nd Hearing Date 09/10/07. Click here to read posts

Monument CC: received statements, now need to send letters. . . !

BoS Current Account: Settled

Citi Cards: Hhmm seems like I have sued the wrong “entity”. Aaaaahhhhh . . .. oh well back to court I go, and they have settled in full!!!

 

:-D:p:D

This is just advice from me. If you are not sure please seek legal advice. However if what I have said has been helpful, than please add to my reputation by clicking on the scales :D

 

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I always thought we would see the "Refund the difference" response and here it is.... Does anyone know if this is lawful. My view would be unless they have adopted it as thier practice now they cannot reasonably expect to apply backdated lawful charges? and I would still want them to JUSTIFY thier charging regime.

*******************************************

HBOS - Data Protection Sent 26/06/06, Statements Rec'd 17/07/06. 1st Request Sent 19/07/06, £70 offer rec'd 03/08/06 PAH!, LBA sent 04/08/06, PREPARING SMALL CLAIM FORM NOW.

*******************************************

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I always thought we would see the "Refund the difference" response and here it is.... Does anyone know if this is lawful. My view would be unless they have adopted it as thier practice now they cannot reasonably expect to apply backdated lawful charges? and I would still want them to JUSTIFY thier charging regime.

 

The whole point is we are asking them to reveal their true costs as anything above the true cost is unlawful - they haven't and repeatedley will not so therefore in the absence of true evidence we must conclude the whole charge is unlawful - - the OFT never said that £12 was lawful or fair just the point that they may intervene,

Consumer Health Forums - where you can discuss any health or relationship matters.

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Ok received a reply from Citi . . .

 

Would love peoples thoughts on how to reply !!!

 

 

 

Dear Sir,

 

Thank you for your . . . Given the fact that you have already issued proceedings I shall confine my comments to the following points:

 

1. Your account was operated for a mere two years yet in that time, through no fault of my client, you amassed 29 default charges (I know my bad, I plead stupidity being a student at that time) The OTF report did not find that default fees per se were wrong merely the level. Accordingly my client introduced a lower level and offered refunds which is the fairest means of dealing with the situation. However, according to your analysis, my client should have simply allowed you to run your account in any way you saw fit without incurring any costs whatsoever. That is the logic of your demand for the return of all charges. I am sure that you will agree that it is not a sustainable business proposition.

2. As you will appreciate the actual cost of breaches to my client is a commercial secret which other institutions who are competitors would like to know. In the event that we attend court, we shall disclose it there and ask the court to rule against wider disclosure. I apologise for this but I can assure that the cost to my client is in excess of the OTF limit of £12. (yeah right!!!)

3. The court has discretion where to remit a case. I shall seek to persuade the court to exercise it in my client’s favour.

4. My client conducted itself within the laws at all times and no-one has made any suggestion to the contrary. The OTF made an interpretation that did not, contrary to your claim, have force of law. I suggest you reread the report and you will find it acknowledged by the OTF itself that it would have to seek a court decision on its interpretation.

5. I disagree with your assertion regarding my analysis, it is not a misrepresentative. I would be grateful for your analysis on this.

6. Blah blah solicitor for 10 years. I believe I have some degree of understanding of the law and disagree with your view as I am sure that OTF would.

7. More blah blah report my client to OTF, I shall of course defend it on the basis set above.

8. Please be assured that my client will defend any action you bring as it has continued to do in England. (I live in Scotland!)

 

Yours,

 

Brian Smith

__________________

EGG CC Default Removal: Have reported Egg to Trading Standards, Summery Claim - 2nd Hearing Date 09/10/07. Click here to read posts

Monument CC: received statements, now need to send letters. . . !

BoS Current Account: Settled

Citi Cards: Hhmm seems like I have sued the wrong “entity”. Aaaaahhhhh . . .. oh well back to court I go, and they have settled in full!!!

 

:-D:p:D

This is just advice from me. If you are not sure please seek legal advice. However if what I have said has been helpful, than please add to my reputation by clicking on the scales :D

 

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Ok received a reply from Citi . . .

 

Would love peoples thoughts on how to reply !!!

 

 

 

Dear Sir,

 

Thank you for your . . . Given the fact that you have already issued proceedings I shall confine my comments to the following points:

 

1.Your account was operated for a mere two years yet in that time, through no fault of my client, you amassed 29 default charges (I know my bad, I plead stupidity being a student at that time) The OTF report did not find that default fees per se were wrong merely the level. Accordingly my client introduced a lower level and offered refunds which is the fairest means of dealing with the situation. However, according to your analysis, my client should have simply allowed you to run your account in any way you saw fit without incurring any costs whatsoever. That is the logic of your demand for the return of all charges. I am sure that you will agree that it is not a sustainable business proposition.

2.As you will appreciate the actual cost of breaches to my client is a commercial secret which other institutions who are competitors would like to know. In the event that we attend court, we shall disclose it there and ask the court to rule against wider disclosure. I apologise for this but I can assure that the cost to my client is in excess of the OTF limit of £12. (yeah right!!!)

3.The court has discretion where to remit a case. I shall seek to persuade the court to exercise it in my client’s favour.

4.My client conducted itself within the laws at all times and no-one has made any suggestion to the contrary. The OTF made an interpretation that did not, contrary to your claim, have force of law. I suggest you reread the report and you will find it acknowledged by the OTF itself that it would have to seek a court decision on its interpretation.

5.I disagree with your assertion regarding my analysis, it is not a misrepresentative. I would be grateful for your analysis on this.

6.Blah blah solicitor for 10 years. I believe I have some degree of understanding of the law and disagree with your view as I am sure that OTF would.

7.More blah blah report my client to OTF, I shall of course defend it on the basis set above.

8.Please be assured that my client will defend any action you bring as it has continued to do in England. (I live in Scotland!)

 

Yours,

 

Brian Smith

 

POINT 1-IRRELEVANT-unless the new level of charges reflects actual costs incurred by citi, it is unlawful.The OFT did not say £12 was lawful.

 

POINT 2-NONSENSE,AND LAUGHABLE

 

POINT- 3-OF COURSE-Stating the obvious

 

POINT 4 -WAFFLE-there have been lots of legal precedents for penalty charges being unlawful.

 

POINT 5 -just reiterate what he has said and the arguments against

 

POINT 6-BIGHEAD

 

POINT 7-TIME WILL OF COURSE TELL THE STORY!!

 

POINT 8-AS POINT 7!!

 

all in all,quite a load of nonsense he talks.

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Pointless rhetoric.

 

I would acknowledge receipt of the letter but limit your reply to just that, no sense in engaging them in correspondence, let the fact that you have issued a claim do the talking.

iGroup (GE Money) - AoS Filed late, defence late, amended defence also late despite extra time requested and granted.

Vanquis - Claim issued, no AoS or Defence received

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Just for the fun of it, I wonder what the actual cost is... given that it is a computerised system its time to respond to the action must be measured in fractions of a nano second and given the economies of scale employed at the bank the cost of paper printing and automated mailing are likely to be miniscule... Perhaps we can calculate an estimate for the bank just to show our willingness to cover thier costs..... what would you say 5p? seems a fair offer to me

*******************************************

HBOS - Data Protection Sent 26/06/06, Statements Rec'd 17/07/06. 1st Request Sent 19/07/06, £70 offer rec'd 03/08/06 PAH!, LBA sent 04/08/06, PREPARING SMALL CLAIM FORM NOW.

*******************************************

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Fair play gizmo. isn't the internet a wonderful thing.

 

When I get my letter from Brian I'll post so we can compare notes

 

Mike

If I've helped tip my scales

 

Blair Oliver & Scott, £2500 written off December 2006 Default removed January 2007:D

http://www.consumeractiongroup.co.uk/forum/general-debt/56001-mike220359-blair-oliver-scott.html

 

Monument, didn't sign the agreement

:D

 

Lloyds TSB didn't sign the agreement!

:D

 

Citicards, didn't sign the agreement

:D

 

RBS tut, tut!

:rolleyes:

 

Morgan Stanley, oh dear

:rolleyes:

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I always thought we would see the "Refund the difference" response and here it is.... Does anyone know if this is lawful. My view would be unless they have adopted it as thier practice now they cannot reasonably expect to apply backdated lawful charges? and I would still want them to JUSTIFY thier charging regime.

 

I've only had one claim where they've offered to refund the difference, which I accepted because I couldn't be bothered with the hassle on that one. However, if I'd have bothered to carry on with it, I would've gone on on two arguments:

i) Is £12 their actual cost of the breach of contract? Doubtful - they're just using the OFT's £12 marker as the maximum. Of course, the OFT didn't say that £12 was lawful & fair, just that that's the limit point that they'd get involved at.

ii) My (personal) view is that when a default charge is unlawfully applied, the whole of that charge is unlawful, not just a proportion of it...

 

Pointless rhetoric.

 

I would acknowledge receipt of the letter but limit your reply to just that, no sense in engaging them in correspondence, let the fact that you have issued a claim do the talking.

 

Absolutely seconded 100%

 

Cheers

 

Michael

Please note that the right to reproduce any part of any post I make on this forum is restricted under copyright law.

 

Please see the following copyright statement

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I would say that offering to 'only' charge you £12 per instance shows their true colours - £12 was a maximum level. Why not offer to 'only' charge you £6, £8, or £10? - because it's all about profit, so the maximum it is.

Furthermore ANY amount charged has to relate to the liquidated losses to the company - they would still have to justify a £12 charge as i think you may have mentioned. Just because a charge is set at £12 or under does not make it legally enforcable.

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Dear Sir,

 

Thank you for your . . . Given the fact that you have already issued proceedings I shall confine my comments to the following points:

 

1.Your account was operated for a mere two years yet in that time, through no fault of my client, you amassed 29 default charges (I know my bad, I plead stupidity being a student at that time) The OTF report did not find that default fees per se were wrong merely the level. Accordingly my client introduced a lower level and offered refunds (REALLY? - IF THIS IS THE CASE, WHY HAVE THEY NOT OFFERED THESE REFUNDS TO EVERYONE, RATHER THAN JUST THOSE KICKING UP A STINK? - MY WIFE HAS HAD NO SUCH OFFER, JUST A FOB OFF AND HER CLAIM WAS FOR FAR LESS THAN MINE) which is the fairest (FAIR? FAIR! - HOW DOES THIS GUY HAVE THE NERVE?!!) means of dealing with the situation. However, according to your analysis, my client should have simply allowed you to run your account in any way you saw fit without incurring any costs whatsoever. That is the logic of your demand for the return of all charges. (- NOPE, JUST CHARGE WHAT IT COSTS RATHER THAN TRYING TO [problem] MORE PROFIT FROM THOSE THAT CAN LEAST AFFORD IT)I am sure that you will agree that it is not a sustainable business proposition.

2.As you will appreciate the actual cost of breaches to my client is a commercial secret which other institutions who are competitors would like to know. In the event that we attend court, we shall disclose it there and ask the court to rule against wider disclosure. I apologise for this but I can assure that the cost to my client is in excess of the OTF limit of £12. (yeah right!!!)

3.The court has discretion where to remit a case. I shall seek to persuade the court to exercise it in my client’s favour(FAT CHANCE BUSTER)

4.My client conducted itself within the laws at all times and no-one has made any suggestion to the contrary. The OTF made an interpretation that did not, contrary to your claim, have force of law. I suggest you reread the report and you will find it acknowledged by the OTF itself that it would have to seek a court decision on its interpretation.

5.I disagree with your assertion regarding my analysis, it is not a misrepresentative. I would be grateful for your analysis on this.

6.Blah blah solicitor for 10 years(HOW NICE FOR YOU). I believe I have some degree of understanding of the law and disagree with your view as I am sure that OTF would.(IF THAT WERE THE CASE IM SURE A BANK/CC COMPANY WOULD HAVE GONE TO COURT BY NOW AND WON, SO ?)

7.More blah blah report my client to OTF, I shall of course defend it on the basis set above(BRING IT ON!!)

8.Please be assured that my client will defend any action you bring as it has continued to do in England(AND LOST/GIVEN UP). (I live in Scotland!)

 

Yours,

 

Brian Smith

 

 

IN SUMMARY - WHAT PLANET IS THIS GUY LIVING ON?

omnia praesumuntur legitime facta donec probetur in contrarium

 

 

Please note: I am not a member of the legal profession, all advice given is purely my opinion, if in doubt consult a professional

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My wife's just phoned Brian Smith has sent a cheque for £65 and a letter will post on this thread

 

http://www.consumeractiongroup.co.uk/forum/other-institutions/12768-citifinancial.html

 

when I've got time, but from what she's read over the 'phone it seems very similar to the one above including the threat to have the case switched to Salford.

 

Mike

If I've helped tip my scales

 

Blair Oliver & Scott, £2500 written off December 2006 Default removed January 2007:D

http://www.consumeractiongroup.co.uk/forum/general-debt/56001-mike220359-blair-oliver-scott.html

 

Monument, didn't sign the agreement

:D

 

Lloyds TSB didn't sign the agreement!

:D

 

Citicards, didn't sign the agreement

:D

 

RBS tut, tut!

:rolleyes:

 

Morgan Stanley, oh dear

:rolleyes:

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Ok, Have decided I am going to reply by just acknowledging the receipt of letter from Brian Smith and say that I look forward to meeting him in court nothing else.

 

Have received the court papers, the return date is 3/10/06 and the calling date is 10/10/06.

__________________

EGG CC Default Removal: Have reported Egg to Trading Standards, Summery Claim - 2nd Hearing Date 09/10/07. Click here to read posts

Monument CC: received statements, now need to send letters. . . !

BoS Current Account: Settled

Citi Cards: Hhmm seems like I have sued the wrong “entity”. Aaaaahhhhh . . .. oh well back to court I go, and they have settled in full!!!

 

:-D:p:D

This is just advice from me. If you are not sure please seek legal advice. However if what I have said has been helpful, than please add to my reputation by clicking on the scales :D

 

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Ok I know I said I am going to just acknowledge receipt of the letter. However I could not but help pointing out one thing to Mr Smith . . . me bad!

 

 

Thank you for letter dated 16th August 2006.

 

I understand your argument, having no interest in arguing the validity of my claim with you and not wishing to waste any more time in this pointless to-ing and fro-ing, I will simply let the judge decide when we meet in court who is correct.

 

There was one point that I cannot help but commenting on. I have recently found out the charges levied by you client in Germany:-

 

Cost for Customer at fault going overlimit = 4,– EUR

 

Costs of action for Payments in arrears

1. Service letter = 3,– EUR

2. Service letter = 3,– EUR

3. Service letter = 3,– EUR

plus postage = 0,90 EUR

Non payment/Late payment of Monthly Invoice amount = 10,- EUR

 

If you dispute the authenticity of this please feel free to go to . . .

http://www.citibank.de/downloads/doc/preisubersicht.pdf?miSID=3FDEE4F7-E7A6-4AC7-BCF3-7AFAAD326886

 

With this in mind how can your client claim to justify charging £20-25 for fees in the UK? Even the new fee of £12 is many times higher that what is charged in Germany.

I really look forward to the court date so that I can see your argument for this.

 

Unless your client in prepared to pay back in full the charges levied against me as stated in my claim, I have no need for further communication from yourself and look forward to meeting you in court.

Yours sincerely,

  • Haha 1

__________________

EGG CC Default Removal: Have reported Egg to Trading Standards, Summery Claim - 2nd Hearing Date 09/10/07. Click here to read posts

Monument CC: received statements, now need to send letters. . . !

BoS Current Account: Settled

Citi Cards: Hhmm seems like I have sued the wrong “entity”. Aaaaahhhhh . . .. oh well back to court I go, and they have settled in full!!!

 

:-D:p:D

This is just advice from me. If you are not sure please seek legal advice. However if what I have said has been helpful, than please add to my reputation by clicking on the scales :D

 

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hondamad21,

 

A great find ,might use it myself in my LBA or after.

 

Charlie

Nationwide Total settlement for first claim £810.92 (Charges £570.00) total charges £2579.00 (Another 4 claims to make)

 

Tesco personal Finance -NO penalty charges see post end thread

Egg DPA complaint sent to ICO see thread

Egg also trying to get defaults removed

Abbey National/MBNA credit Card - Eventually settled in FULL:)

 

Citibank Preliminary sent 19/08/06

MBNA DPA sent 30/07/06

Mrs CharlieHo v Providian DPA sent 30/07/06

 

MORE TO FOLLOW

 

Advice & opinions of CharlieHo are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

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All credit for the German charges from Citi goes to Rbphot. He is the one who did the investigation.

 

Hondamad

__________________

EGG CC Default Removal: Have reported Egg to Trading Standards, Summery Claim - 2nd Hearing Date 09/10/07. Click here to read posts

Monument CC: received statements, now need to send letters. . . !

BoS Current Account: Settled

Citi Cards: Hhmm seems like I have sued the wrong “entity”. Aaaaahhhhh . . .. oh well back to court I go, and they have settled in full!!!

 

:-D:p:D

This is just advice from me. If you are not sure please seek legal advice. However if what I have said has been helpful, than please add to my reputation by clicking on the scales :D

 

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  • 3 weeks later...

I couldnt possibly comment!

 

:roll:

omnia praesumuntur legitime facta donec probetur in contrarium

 

 

Please note: I am not a member of the legal profession, all advice given is purely my opinion, if in doubt consult a professional

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