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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Citi's Threat


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Hi adamski,

 

The return date was 3/10/2006. Citi failed to respond.

They are given a further 14 days to respond after the return date. Checked last week with Edinburgh Sheriff Court and they said that the 14 days have passed and they will send out the judgment in my favour on the 25/10 (today).

HOWEVER from what I was told even thought I get the paperwork to chase citi up for payment they still have another 14 days from the 25/10 to respond to the case!!! :x:x:x

 

Anyway, hopefully will receive the papers from ESC tomorrow will send them to the nice Mr B Smith and see what happens.

 

Any one else had any luck???? :-)

__________________

EGG CC Default Removal: Have reported Egg to Trading Standards, Summery Claim - 2nd Hearing Date 09/10/07. Click here to read posts

Monument CC: received statements, now need to send letters. . . !

BoS Current Account: Settled

Citi Cards: Hhmm seems like I have sued the wrong “entity”. Aaaaahhhhh . . .. oh well back to court I go, and they have settled in full!!!

 

:-D:p:D

This is just advice from me. If you are not sure please seek legal advice. However if what I have said has been helpful, than please add to my reputation by clicking on the scales :D

 

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Hi adamski,

 

The return date was 3/10/2006. Citi failed to respond.

They are given a further 14 days to respond after the return date. Checked last week with Edinburgh Sheriff Court and they said that the 14 days have passed and they will send out the judgment in my favour on the 25/10 (today).

HOWEVER from what I was told even thought I get the paperwork to chase citi up for payment they still have another 14 days from the 25/10 to respond to the case!!! :x:x:x

 

Anyway, hopefully will receive the papers from ESC tomorrow will send them to the nice Mr B Smith and see what happens.

 

Any one else had any luck???? :-)

Did you fill in a 'minute for decree'?

Robertxc v. Abbey - £3300 Settled in full

Robertxc v. Clydesdale - £750 Settled in full

Nationwide v. Robertxc - £2000 overdraft wiped out, Default removed by order of the sheriff

Robertxc v. Style Card - Default removed by order of the sheriff

Robertxc v. Abbey (1) - Data Protection Act action. £750 compensation

Robertxc v. Abbey (2) - Data Protection Act action. £2000 compensation, default removed

 

The opinions on this post are those of Robertxc and not necessarily the opinions of the group and do not constitute sound legal advice. You are advised to seek professional legal advice.

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Hi Robertxc,

 

yes I had to fill that in the after the return date of 03/10/2006.

 

Hondamad21

__________________

EGG CC Default Removal: Have reported Egg to Trading Standards, Summery Claim - 2nd Hearing Date 09/10/07. Click here to read posts

Monument CC: received statements, now need to send letters. . . !

BoS Current Account: Settled

Citi Cards: Hhmm seems like I have sued the wrong “entity”. Aaaaahhhhh . . .. oh well back to court I go, and they have settled in full!!!

 

:-D:p:D

This is just advice from me. If you are not sure please seek legal advice. However if what I have said has been helpful, than please add to my reputation by clicking on the scales :D

 

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To Mr Brian Smith, Don't be so nosy and stop reading my thread !!!!!!!!!!!!! :o:x:o

 

 

 

Hello everyone else,

 

Ohhh, if you don't get the line at the top, I yesterday got a letter that confirms that Mr Smith monitors the CAG!!!!!!!

 

Dear Sir,

 

Thank you for your letter . . .

 

As you know from the Bank Action Group website, my client Citifinancial Europe plc, defends all cases brought against it. It therefore would have defended yours has it received the summons. The reason no defence was filed in this case was because I did not receive a copy of your original summons to which the above relates although I recall you mentioning that you had issued one in your last letter.

 

I would, of course, normally issue an application to set the judgement aside in these circumstances. However, I note that you have obtained judgment against Citibank International plc, a company I do not have instructions to represent or accept claims on behalf of and with whom, as far as I can ascertain, you did not have a credit card agreement, the contract for the same having been assigned several years ago to Citifinancial Europe plc, my client

 

You must have been aware of this as you have previously written to me at my clients company address on two occasions and have received statements and notices of variation etc over the lifetime of the agreement from that company, not from Citibank. . . I therefore believe you have inadvertently sued the wrong party. As such you cannot enforce the present judgment.

 

Please try to accept that in pointing this out my client is not attempting some subterfuge or legal trickery. You have sued a completely different legal entity to that with which you had a contract. I shall write to my colleagues in Citibank and to the Court informing them of the error.

 

Yours "faithfully"

 

Brian Smith

 

I have spoken to a few people in regards to this, the feed back is positive and I shall be putting the advise in to action over the next few days.

However I do not wish to write it down here, as that with warn Mr Smith of what I am about to do.

 

If anyone has any advise at all please PM me.

 

Thanks for everyone’s help in advance,

 

hondamad

__________________

EGG CC Default Removal: Have reported Egg to Trading Standards, Summery Claim - 2nd Hearing Date 09/10/07. Click here to read posts

Monument CC: received statements, now need to send letters. . . !

BoS Current Account: Settled

Citi Cards: Hhmm seems like I have sued the wrong “entity”. Aaaaahhhhh . . .. oh well back to court I go, and they have settled in full!!!

 

:-D:p:D

This is just advice from me. If you are not sure please seek legal advice. However if what I have said has been helpful, than please add to my reputation by clicking on the scales :D

 

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We know that Smith monitors this site. So do many of the ohers. It really isn't a problem. You shouldn't let it worry you.

We are above board. We occupy the moral high ground and unlike Citi we are happy to be truly transparent.

 

You seem to have sued he wrong defendant. If that is correct thn you have to inform the court, get the judgment withdrawn as it would be an abuse to let it lie.

 

You will have to begin again.

 

It s not the first time that this kind of error has happened. Many other kinds of errors are also being made.

 

On one hand it is a function of being a lay litigant in person who is doing his best to negotiate a complicated ystem.

 

On the other hand is normally a function of a lack of preparation.

 

It is unfortunate as it looks scrappy and gives a little boost to the likes of Citi and Smithy.

 

Wite to the court and to the defendants you sued with a polite and sincere apology.

You will have to write off the expenses you incurred.

Begin again and serve it on Smith directly. He will read this so he will expect it and that will be helpful. When you get the AQ don't forget to put in a pre-emptive objection to any transfer to Salford or to secret evidence taken in private.

 

In fact I would recommend to people that they start asking for transfer to the Mercantile court to join the other test cases.

This will ensure standard disclosure. Smithy won't be very keen on that.

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