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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Anyone fancying reading this?


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This is the part were Kacey starts :)

 

I actually work for lowell, we are a legal debt purchaser, if we are calling then i would advise to make contact, i know it can get annoying and people try and burry there heads in the sand, but we do try and help your financial circumstances, be fair with us ans we are fair back... keep avoiding us and unfortunately youll end up in court with exsessive fees.

however we do not add any interest on our debt, we do not give penatly charges, but we do have to put up with a lot of abuse from customers not wanting to pay there debt. IF YOU HAVE SPENT IT

 

Sounds alot like trolls we ve had on here in the past :rolleyes:

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I like this bit from Kacey a few posts on :D

 

Hi Rebecca, Ive found your file, which has the exact amount of £47.19 which matches up with the information you have posted here. The debt was passed onto us from 3G to recover in full. After your remarks about me, I am going to go out of my way to make sure you repay every penny. Even through the small claims court, just to teach you a lesson. We will see how thick I am!!

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I notice that her spelling, grammar, and general literacy has not improved even a little bit between now and the time she made her first comment there.

 

Funny how she starts off all 'reasonable' and 'sympathetic', and when that facade fails, out come the petty personal insults and 'you defaulting ****' all the way.

 

You're spot-on Mr T - it DOES sound like every single troll who surfaces on CAG.

 

But, it works well enough for us - her remarks will prove counter-productive to anyone who uses Whocallsme to check up on that company, and when they read through multiple copies of her insane ramblings.

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Threats issued via website. Are there any firm laws against threatening behaviour using online means? There must be.

 

 

I was thinking as well, posting the details the staff have on their ... is that a breach of the dpa ?

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She seems to think I'm Polly, for some reason.

 

Don't know how she comes to that conclusion - wrong gender for a start!

 

This is the level of intelligence we're up against? It's almost insulting, in a way.

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Hmmm! Looks like Kacey's been giving some of her non-constructive input on the MacKenzie Hall whocallsme boards as well. So is she working for two companies now? I guess she'll fit in well with the unpleasantly surly Kilmarnock **** at Mackenzie's little 'office above a car park' palace.

 

01563556057 - who calls me?

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