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    • I would suggest that you stop trying to rely on legal theory – as you understand it. Firstly, because we are dealing with practical/pragmatic situations and at a low value level where these arguments tend not to work. Secondly, because you clearly have misunderstood the assessment of quantum where there are breaches of obligations. The formula that you have cited above is the method of loss calculation in torts. In contract it is entirely different. The law of obligations generally attempts to remedy the breach. This means that in tort, damages seek to put you into the position you would have been in had the breach not occurred. In other words it returns you to your starting position – point zero. Contract damages attend put you into the position that you would have been had the breach not occurred but this is not your starting position, contract damages assume that the agreement in dispute had actually been carried out. This puts you into your final position. You sold an item for £XXX. Your expectation was that you your item would be correctly delivered and that you would be the beneficiary of £XXX. Your expectation loss is the amount that you sold the item for and that is all you are entitled to recover. If you want, you can try to sue for the larger sum – and we will help you. But if they ask for evidence of the value of the item as it was sold then I can almost guarantee that either you will be obliged to settle for the lesser sum – or else a judge will give you judgement but for the lesser sum. This will put you to the position that you would have been had there been no breach of contract. I understand from you now that when you dispatch the item you declared the retail cost to you and not your expected benefit of £XXX. To claim for the retail value in the circumstances would offend the rules relating to betterment. If you want to do it then we will help you – but don't be surprised if you take a tumble.  
    • I was caught speeding 3 times in the same week, on the same road. All times were 8-12mph higher than the limit. I was offered the course for the first offense and I now need to accept the other 2 offenses. I just want to be ready for what might come. Will I get the £100 fine and 3 points for each of them or do I face something more severe?  These are my only offenses in 8 years of driving.
    • I'll get my letter drafted this evening. Its an item I sold, which I'm also concerned about, as whilst I don't have my original purchase receipt (the best I have is my credit card statement showing a purchase from Car Audio Centre), I do unfortunately have the eBay listing where I sold it for much less. But as I said before this is now a question of compensation: true compensation would seek to put me back into the position I was in before the loss ie: that title would remain with me until my buyer has accepted this, and so compensation should be that which would be needed to replace the lost item. But in the world of instant electronic payment, it could be argued that as I had already been paid, the title to the goods had already transferred, and I was required to refund the buyer after the loss. And so, despite my declared value being the retail price - that which is needed to return me to my pre-sales position, the compensatory value should be the value I sold it for, which being a second-hand item from a private seller is lower. I still believe that I should be claiming for the item's full value, rather than how much I sold it for, as this is the same for insurance: we don't insure the value we paid, but rather the value of the item to put us back into the position we would be in if we ever needed to claim. Its for the loss adjuster to argue the toss
    • amusing that 'bad economic judgement on behalf of prior party ISN'T a major reason to wingers to move to deform yet immigration is, where record levels of such has been driven by the right wings terrible brexit and the later incompetent dog whistle 'proposals largely driven to whistle to the right wingnuts Just seems to confirm the are clueless numpties 'wetting their own shoes   Has farage bought a property in Clacton yet?   yet concern for the NHS is listed as a major issue even by those saying they are moving to deform  
    • Also, have you told us how much you paid for this vehicle? Are there any other expenses you have incurred – insurance, inspections et cetera? How far away from the dealership do you live?
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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further info: after months of nothing, a new letter from a debt collection agency has arrived stating we must pay them the money owed within 7 days or it will be passed to their solicitors - Graham White, for potential legal action.

 

'Potential' same as May, might, just more needless threats to try and frighten you into paying.

 

Is this the way these guys operate normally then?

 

Yes

 

is it best for us to carry on ignoring them?

 

Yes

 

Cheers for your help guys

regards

Please remember our troops, fighting and dying in our name. God protect them.

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  • 2 weeks later...

Now another letter from graham white, threatening legal action and bailiffs, which has got my wife especially scared and worried, with 2 youngsters at home. is this still there scaremongering tactics?? Should this still be ignored as per previous advice??

Thanks for help guys.

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Just the usual scare tactics. Please don't confuse debt collectors with bailiffs. For the latter to come on the scene the case would have to go to court ( very unlikely) your lose ( very, very unlikely) and you do not pay whatever the judge orders. As this will never happen you can ignore.

 

Debt collectors are just private citizens with no special powers. They cannot enter your property and they cannot seize goods. In the very unlikely event of them coming to your home, tell them to go away or you will call the police.

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Now another letter from graham white, threatening legal action and bailiffs, which has got my wife especially scared and worried, with 2 youngsters at home. is this still there scaremongering tactics?? Should this still be ignored as per previous advice??

Thanks for help guys.

 

Tell her to take it easy , nothing to worry about.

 

Have a look at this thread. It shows the way graham white and others work. You will see its all worked of a script based syste, Auto generated letters etc

http://www.consumeractiongroup.co.uk/forum/parking-traffic-offences/267157-how-roxburghe-graham-white.html

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Hi anyone out there ? i have had a parking fine from excel for £60 i proved i had a ticket , but they still say that i entered the car park at 12.52 and left at 14.40 and my ticket says i purchased it at 13.08 and was valid to 15.08 with my reg number on there , i can't prove that there machine was wrong can i ?

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  • 3 weeks later...

Thanks for all the advice guys, we have now recived the 'final warning' letter as per the 'how graham white works' thread, and will continue to ignore this, will they still send more letters and threaten to send bailiffs etc.. or will someone actually call round?? We're still going to ignore the letters but dont want anyone knocking on the door or even calling us really. Cheers again guys.

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Thanks for all the advice guys, we have now recived the 'final warning' letter

 

Just the very final and very, very final warning letters to go.

 

as per the 'how graham white works' thread, and will continue to ignore this, will they still send more letters

 

Yes, see above.

 

and threaten to send bailiffs etc..

 

They will threaten bailiffs even though they wont take you too court, hoping that you dont understand the legal process.

 

or will someone actually call round??

 

No one will call round it is just part of the bluff, if by some miracle someone did call just tell the to foxtrot oscar and shut your door.

 

We're still going to ignore the letters but dont want anyone knocking on the door or even calling us really.

 

You are taking it too seriously.

 

Cheers again guys.

regards

Please remember our troops, fighting and dying in our name. God protect them.

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