First step Finance - **BANNED DIRECTORS STOLE +£6M**

[nancysmile]

Trying to keep this thread going in the hope I can stop people making the same mistake I did 2 years ago and signing up this company First Step Finance.

Since cancelling with the company and trying to do everything by the book and in a proper manner, I have received what I can only be described as twaddle and nonsense.

They have even mentioned a CAGGER (who is helping me) by name in the last letter and have said 'We have noted his involvement in the event of any future action you may take'

WHAAAT ...hahaha what about the help I am getting from about half a dozen other people, have they made a note of this???

What if CAB get involved, I hope they make a note of this.

Apart from making me very cross it is making me very depressed, that a company I took on to help me has added considerably to my debts and worry.

Please please think very carefully before employing a fee based company as they cost lot in more ways than one.

This website will help you more in a week :O)

Nancy

[nancysmile]

I wonder if anyone can help me

On the 13th October I sent a DSAR along with my cancellation letter, a section 10 letter to ask them stop dealing with my creditors/processing data and a £10 postal order.

On the 27th I recieved (I was out on the 26th so had to go to sorting office to collect) a FSF Data Subject Access Request Form and my £10 postal order.

It asks if I am the data subject and for my full name a telephone number ..which they know as they sent it to me. They want a copy of ID and copy of a utility bill, my signature and a SAE. They have also said (in another document) that ''If your DSAR with ID and payment arrives before the 27th October we can than process that for you before the file is deleted' They keep mentioning deleting and detroying my files, even though I have written to them expressly forbidding them to.

They are stalling for time I know but what do I reply to them and is my original DSAR date still valid ??

They also returned a letter with a note saying 'we are not processing your data so we return your letter' haha even though they clearly are doing something. My letters to them dealing with the case are not data in respect of my creditors??

They mention on my files that I am on here so they obviously spend time looking on here :O)

Nancy

[BRIGADIER2JCS]

What a load of nonsence, get a letter off to

the Data Controller marked confidential send

the SAR and the PO with it.

State that you require them to fulfill your LAWFUL

REQUEST for the Data as the are corresponding with

you already if they are not sure who you are they

are already in breach of the DPA.

Send this recorded.

 

Brig.

[nancysmile]

Glad you are back B :O)

I will do and thanks very much.

They are sending me such a lot of nonsense it is quite unbelievable, even to a novice like myself.

I am going to get a legel person involved and although I have lots of friends who are soliciters non of them deal with this kind of thing.

Could you recomend legal companies who specialise in work like this, or put me in touch with someone who can.

If this is the way they are dealing with my cancellation, goodness knows what they have done over the past 2 years :O(

Nancy

[BRIGADIER2JCS]

I am unable to recommend in that way because of my legal

standing, but I can suggest googling CONSUMER LAWYERS

in your home area, the a good few out there.

 

Brig.

[nancysmile]

Many thanks Brig I will have a look and also ask my friends as they may know some in their companies ...you never know

All the best

Nancy

[lord_tiger_putin]

It seems the truth is a foreign concept to FSFools!!

[nancysmile]

..It would seem so LTP.

Thanks for all your help and to everyone on here who is advising ..I couldn't have done it without you (well I could but it would have taken several years haha)

If it stops just one person from signing their life away it will be good :O)

[lord_tiger_putin]

It seems that FSFools have the habit of NOT sending someone the original documents after they cancelled, even if they request it numerously. Only they would know why but is has probable to do with it containing enough damming evidence of them failing to do their job! If you cancel because of you believing they provide you with a bad service and/or that they miss represent what they intended to do, then it is enough reason that they should not keep a penny of the fees that you paid towards them.

 

Now, if they fail to send the original documents, which is the limited results of their so-called 'work', then it is reason enough NOT for them to be allowed to keep any fees paid towards them. It is the same you going to a merchant, pay them for some merchandise and then the merchant refused to give the goods to you!

[nancysmile]

Sorry for my delay in replying but I was out all morning.

Yes that makes sense :O)

Looking at all stuff tomorrow...There is a letter in the sorting office which I assume will be from them so I will get tomorrow morning.

Nancy

[nancysmile]

What a load of nonsence, get a letter off to

the Data Controller marked confidential send

the SAR and the PO with it.

State that you require them to fulfill your LAWFUL

REQUEST for the Data as the are corresponding with

you already if they are not sure who you are they

are already in breach of the DPA.

Send this recorded.

 

Brig.

Hello Brig,

I just got a letter back from them today in which they are now saying they have no data on me hahaha (I know they do )

They also say the letter and £10 which I sent them they say they have returned but they are NOT enclosed ...shoddy

I do not seem to be able to copy the scan of their letter for you to see ..is there anyway I can sent it to you for you to advise on Brig??

[BRIGADIER2JCS]

Hi Nancy,

If the letter is not too long just

type it in on the thread, may be easier

as you wont have to edit out personal

details.

 

Brig.

[nancysmile]

Hi Nancy,

If the letter is not too long just

type it in on the thread, may be easier

as you wont have to edit out personal

details.

 

Brig.

Hello Brig,

Here goes

My Address and name

October 31st

Dear Madam

Re section 7DPA 1998

Please find enclosed your returned letter and payment for a section 7 request for data on (my name wrong prefix) at the above address (PS they were NOT enclosed)

We do not hold any detailed file data that identifies the above named person, either by address, name or postcode due to receiving a section 10 notice from the person named above .

No electronic or paper files exists that identifies that person by name or any other identification marker as per the instructions of the section 10 notice. Acknowledgement was sent by recorded delivery that the file would cease to exist on the 27th October 2011 in accordance with the instructions of the above named person

The only data we hold is enclosed and we do not require payment for it.

Yours Sincerely

squiggle no name

 

I sent them a section 10 letter to stop them contacting my creditors see below ;

TheData Controller

FirstStep Finance limited

FirstStep House

18Grand Central Square

WellingtonRoad South

Stockport

SK1 3TA

11thOctober 2011

Dear (name)

Take notice that I require that First Step Finance cease from processing my personaldata withimmediately effect of the receipt by you of this Notice, especially that you donot begin to process any personaldata of which I am the subject insofar as that processing involvesthe communication or passing of personal data of which I am the subject to anythird part.

Should you feel that there is a need for the communication or passing of mypersonal data to a third party after the receipt by you of this Notice, Irequire, as specified in The Data Protection Act 1998, your reasons for doingso and you must supply me with such reasons in writing not later than 10 daysafter the receipt by you of this Notice. Please note that this is especiallytrue for new negotiations (started after the receipt by you of this Notice)with third parties and I believe there is no valid reason for you doing justthat.

This Notice is given on the grounds that the processing or continued processingby you of the said data will be likely to cause substantial damage and/orsubstantial distressto me and my family members in addition to that which has been caused to date.And that as the processing of the said data in the way referred to in thisNotice would violate both the Principles and Data Subject’s rights of The DataProtection Act 1998, to do so would be both unwarranted and unlawful.

Kind Regards

 

What do you think ??

[BRIGADIER2JCS]

Hi, That's fine I personally

don't use templates as they

tend to point the recipient to

the fact it's been drawn from

the net.

 

 

Brig.

 

Ok you now officially don't exist!!!!

Edited November 2, 2011 by BRIGADIER2JCS

[nancysmile]

Hello Brig,

So the template letter was fine in asking them to stop dealing with my creditors but now they are returning my letters saying they cannot deal with my data (Not even with me though I am not a third party)

 

I am unsure what you mean when you say you would send it RD??

What do you think of their letter where it seems now because I sent the section 10 letter they have detroyed all my files and I do not exist hahaha it is quite funny actually

Nancy

[nancysmile]

oops this is a different msg now Brig ..your first one said something else ...strange

Nancy

[nancysmile]

This is what your first msg said (I have copied it from my alert email)

 

Hi, That's fine I personally

don't use templates as they

tend to point the recipient to

the fact it's been drawn from

the net.

I'd send it RD.

Brig.

[BRIGADIER2JCS]

ODDD & ODDDER!!!

Had a big prob with a hacker last week

and had to have the laptop ''cleaned up''

You have got everything right no data no

case!!

Brig.

[nancysmile]

Yes I knew you had, had a problem that is why I pointed it out ...weird and wonderful.

I am going to the FOS but as this is my data who else should I lodge a complaint with.

Nancy

[BRIGADIER2JCS]

Hi Nancy,

The information Commissioners Office (ICO)

the Office of Fair Trading, and the morons local

Trading Standards Office.

All the info on how to complain is on the individual

regulators websites.

 

Brig.

[nancysmile]

Thanks Brig :O)

[BRIGADIER2JCS]

You also seem to have responded to

the posts of the person you are accusing

of lies.

Some ting smells here.

[nancysmile]

You also seem to have responded to

the posts of the person you are accusing

of lies.

Some ting smells here.

Hello Brig

I think a post is missing here..I had a noticfication that LTP had written a response but it isn't here...

Who is the msg above written to ??

Nancy

[BRIGADIER2JCS]

A post by ''lord tiger putin''

which i allerted the site team to.

just ignore please.

Brig.

[nancysmile]

A post by ''lord tiger putin''

which i allerted the site team to.

just ignore please.

Brig.

Is everything OK ?? LTP has been helping me deal with this company :O)

Nancy