B o S Preference Account -Bank Account or Credit Card ?

[citizenB]

Hiya everyone

 

Long time since I posted on this thread, however was looking through the file I have on this account and found something that I am not quite sure adds up can anyone help.....

 

Received this default notice from Bank of Scotland for my Preference account it is dated 24th August 2009 I have marked it received 2nd September 2009 to be remedy 14th September 2009 dates do allow for the 14 days but I did not receive this until 2nd September which would only allow me 12 days to remedy (Not sure how to prove this.

 

Copy of Default Letter

Default Letter

 

I have also found a letter telling me they are terminating my agreement.

This was dated 11th September 2009 (remebering default notice was to be remedy by 14th September 2009.

 

Copy of termination letter

Termination Letter

 

Can somebody explain to me how they can terminate my agreement with a letter dated 11th September 2009 when Default Notice was to be remedy by 14th September 2009 (you never know I could have won the lottery within these 3 days and paid them everything....wishful thinking I can only dream.

 

Am I correct in thinking that something here does not add up or am I clutching at straws. They have Iqor on my back just now and they are getting very demandin and threatening.

 

Still not sure how this account is meant to be regulated as it states Credit Card on my Credit File, Overdraft on the default notice and letters from BOS.

 

Questions

1. Can they send a default notice out on 24/9/09 and expect me to get it next day and remedy by 14th September 02 when I did not receive DN until 2nd sept 09.

 

2. How can they terminate on 11th September 09 if default notice is to be remedy on 14th September 09.

 

3. After terminating this account on 11th September 09 they sent me a statement on 2nd Jan 10 increasing the balance by charging me more interest any idea what they are playing at.

 

Scott

 

Hi Scott,

 

Well in answer to Question 1: They probably do expect it .. but sadly for them it aint so and.... this is where having a calendar handy is useful.

 

24th August 2009 was a SUNDAY !!. the 25th August was Bank Holiday Monday, so for starters that DN would not have left their building until the Tuesday, 26th. I dont suppose you kept the envelope it came in ? In the absence of proof that they sent it anything other than by 2nd class mail then it is deemed delivered 4 working/business days after popping in the post. Sooooo it didnt go in the post until the 26th August , 4 working/business days after that would be Tuesday, 1st / Wednesday, 2nd September. So that fits in with the day that you received it.

 

They then go on to say they want you to remedy BEFORE the 14th September which IMHO leaves you just 11/12 days to remedy. Not enough.

 

But then, oh great joy and do keep that Termination letter very, very safe.. they go on and terminate your account a whole 3 days before the remedy date. I love it.

 

Can I suggest you contact diddydicky who will explain the process of recission of contract and what you will need to do next.

 

It is really interesting that they are managing to add interest to an account which in all reality no longer exists

[citizenB]

Well according to that first link it is a "Personal Loan" account.

[citizenB]

Hi citizenB

 

How did you come to the conclusion that according to the first link (which was the response letter) its a personal loan - there was a personal loan taking out at the same time as this preference account.

 

Not doubting your word I just can't see where you get that from but I think what is wrong with me the worry sort of blinds you and you start thinking of all the bad things they could do us that are not as clued up as some of the CAgs on here - you are all a bunch of guardian angels

 

Enjoy the rest of your evening

Cheers

Scott

 

cause it says personal loan on the first line and in bog bold above your sig says PLEASE SIGN FOR YOUR PERSONAL LOAN

 

ida x

 

Hi Ida

 

I thought citizinB was referring to the first link which is "Response Letter"

I can see from the CCA what you are saying - they also state on the other half of the page - Preference account overdraft limit will be determined by us from time to time.

 

However on Credit File states Credit Card on letters I have received states Credit Card then other letters stating overdraft.

 

I wish they would make up their b****y minds. They are getting away with murder.

Cheers

Scott

 

Scott, my apologies.. I should have been a little clearer:(

 

The CCA Link

 

Copy of CCA

 

It states as Ida says, over on the left hand side.

 

This Personal Loan Agreement

 

I agree that they couldnt have made it more confusing for you to understand exactly what it is you have entered into.

[citizenB]

Hello Zaraphin, as FB says, it is not your place to provide information for the DCA. Especially this particular DCA.

 

In 2009, 1st Credit were censured because of the way in which they used Statutory Demands as a debt collection tool.. and other poor Debt collection practices.

 

They were the main DCA for HBoS at that time .. and once news of the censure hit the headlines, HBoS dropped 1st Credit like a ton of hot bricks.. basically claiming that their DCAs had to be whiter that white.

 

Hmmm, so why have they now restored business relationships! Is it because other DCAs were getting fed up with being advised that there were mega problems with the accounts htey were selling on!.. especially the preference accounts!!

 

If you do feel the need to write back, then simply say, that you believe they should have ensured that their purchases were dispute free. Say.. that despite HBoS' assertions that there is no dispute, there is and as they have purchased the account, then it is for them to resolve this with HBoS.

 

HTH

[citizenB]

I wouldnt "bin" the letter.. just file it with the rest

[citizenB]

Yes, if you want to rep someone, you need to click on the star at the bottom of each post.. a new box will open and you can type something really nice about a person .. then just submit..

[citizenB]

Tried clicking the star, says add to this users reputation, but no box to write anything.

 

Hmm, I just clicked on yours and a drop down box with a diddy little strip across the bottom for "comments" came up..

 

Have a look at your rep list at the bottom of your subscribed thread list to see if I did actually comment?

[citizenB]

Hi citizenb

 

Checked rep list and yours is there, not quite sure whats happening here. tried it with your rep and FB's rep. Will get somebody to look at my comp tonight maybe its got something to do with cookie (I'm trying to get all technical here not got a clue what I'm talking about just heard my Daughter talking about this before when something wouldn't come up.

 

I havent a clue either.. I will ask those on the site team who do know about these things if there is an issue with your particular account