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    • I haven't heard of them asking for photographic evidence in this way before – but I don't think it will really pose a problem. Have you got a history of sending parcels which were then lost and you had to claim for? When you send your letter of claim? Was the item properly declared? Was the item correctly valued? Please answer these questions and then take at least a couple of days reading very thoroughly the stories on this sub- forum. There are lots of them. Read some of the pinned topics at the top which will explain the principles and then read the stories to see other people's experience. Post up your letter of claim in PDF format so we can see what you sent.  
    • Just to clarify - it was the lender who undertook works, not me.  They racked up huge huge sums in refurb costs - which were completely unnecessary.  They have been trying to charge all the costs to me.  Of course, I refuse to be held accountable - in my defence and counterclaim.   (I refuse to  be held liable for these works costs whether vat was or wasn't added - I maintain its the lender that must cover the costs).  It was a ridiculous sum of money and made no difference to their ability to sell either.  As its still unsold.    I can see - from disclosure paperwork - that the lender ceo uses this contractor all the time on other properties - for himself and for the bank.  The payer may not be responsible for the contractor's failure to add vat - but the ceo can clearly see it's not being charged - and again and again on all his jobs.  So he is complicit even if not guilty of the actual fraud.    I admit I'm angry with them. The sheer injustice and arrogance (that they could/ can do whatever they want and get away with it - has been astounding.  It's why I have fought so hard to get justice.  This particular issue is just another niggle.  They think they are above the law; can circumvent it - with no consequences / repercussions.    Thank you dx for pointing me to the link. I will now follow that up
    • I have posted the letter off today - sent recorded delivery, so should get to the Police early next week. I also walked along the street where this happened and checked if there were any CCTV cameras or video door bells in that section of the road, but could only find one. I talked to the owners of the house with the camera but they say it is set to only cover the area leading up to the house and not really the pavement or road and footage also auto deletes after 72 hours, so anything captured would be gone now. That was disappointing. I walked along the road a bit more, but couldn't see any other video door bells or CCTV, so that didn't help.  I always thought most people have at least a video door bell these days but not in that road... 😐 So came home a bit disappointed.  If anything else happens I will post an update here, but may not be for a week or so. Not sure how long this will take now.
    • Hi all.   I've just cancelled my Virgin Media because my Wife and I are going abroad for 12 months or so. My Son will be staying in our home, and wishes to start a contract with them. He signed up to a great deal for New Customers online, and a Contract Agreement was signed online. He had a delivery date for a Self Installation Kit but it never arrived. After speaking to numerous Virgin Media Staff online, they are insisting that he calls their Pre Installation Team (I presume that is their sales Team to try and get more money). He doesn't want to speak to them over the phone. He doesn't mind doing a Live Chat, but he hasn't got an Account Number yet, so that's impossible. He even had a chat with a Team Member on Whatsapp, who say they don't have access to the information they need, so he has no option but to call them. Why can't they just be straightforward with their Communications? Is there any other option other than calling them?   TIA.
    • Hi All, I'm looking for help with a P2G claim for another lost parcel. Given the wealth of information on this site, I'm hopeful that this should be an easy one to fix, but want to be sure I have everything. On the 6th March, I contracted with P2G to send a parcel (a £600 Pioneer AVH-Z7200DAB car stereo which is not on either P2G or EVRi's excluded from compensation or prohibited items list) using EVRi, sent it off, and that was the last I heard of it. The EVRi tracking showed that the parcel had made it to the national sorting hub at 2:12 on the 7th, and then vanished. By Friday, I had started to get nervous, and so, raised an enquiry. And then another, and another - well, they weren't responding, and I couldn't get their telephone one to work, I think in all, it was more than 15 enquiries. I also raised an investigation with P2G as well. EVRi closed the enquiry confirming a loss on the 19th March, and P2G near the end, although P2G closed it claiming that I needed to send photos of the parcel as proof - which I didn't have, and I also do not have an account with P2G so couldn't upload anything (I did test, just in case), and this is why despite receiving advice on the EVRi Fb group to send the letter before claim, I haven't yet acted. I have proof of the eBay listing, and the refund, to demonstrate that which was being sent, but P2G's insistence that I have no photographic proof of the parcel with the label - I have the photo of the goods in their box before sending, but this is for the eBay listing, and so does not show it after the fact. This I fear is what P2G will seek to rely on as a defence, hence my 10 week delay on progressing with this. But, I am more than £600 out of pocket for the loss: £600 for the item and £8.04 for the delivery fee, although my claim will actually be for an initial £611.09 to cover the cost of the loss, their delivery fee, and my 1st Class Recorded stamp for the Letter Before Claim to P2G, rising to £681.09 to cover the additional £70 cost of opening the court case if they fail to respond within 14 days. This question mark surrounding P2G's request for photographic evidence, is this likely to cause me a problem? Steve
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hfc/Restons default judgement/co - struck out - now new claim!!


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Clynite, I am sure you wont go wrong with FG's excellent suggestions.

 

:D

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Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Hello CB, you are so correct about FG's advice. I managed to get all the recommended paperwork together and submitted to the CC, on time. I have today, received my stamped copy of my stike out application, together with the other documents that made up the application. I have a little respite now, the next and hopefully last hearing is on 7 January 2010. A big thankyou to everyone that has helped get me thus far, especially yourself and the formidable foolishgirl.

I will keep you posted of developments and hopefully the case will be another success for the CAG.

Many thanks clynite:D

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  • 2 weeks later...

Hello all, I've an update I'd appreciate a viewpoint or explanation on. I have received two letters from Restons today. The first is as follows:

 

REPLY TO AMENDED DEFENCE

1. This reply is served pursuant to the order dated 4/11/09. The Claimant joins issue with the Defendant upon his amended defence.

 

2.The claim in this action is for monies outstanding under an agreement between the Claimant and the Defendant and signed by the defendant on *** ("the credit agreement"). The agreement was regulated by the consumer credit act 1974 and included:

(Details of the original loan, ppi and combined figures are cited.)

 

3.By condition 3(5) of the agreement it was provided that the Claimant was entitled to add to any sums due all reasonable administration fees and all reasonable costs incurred in enforcing its rights or remedies under the agreement. By condition 3(2) of the agreement and the schedule thereto the claimant was entitled to charge interest on such sums due at the rate and in the manner described in paragraph 2 above.

 

4.By condition 6 of the agreement it was provided that if the defendant failed to pay any instalment within 21 days of its due date the claimant may serve a default notice on the defendant and require the defendant to pay immediately the total amount payable together with any other sums due under the agreement less any repayments made.

 

5. The defendant failed to pay various instalments falling due under the agreement and accordingly the claimant served a default notice dated *** requiring repayment of the arrears of *** by ***. The defendant has failed to repay the amount required by the default notice.

 

6. It is admitted that the claimant has previously issued proceedings in respect of the outstanding balance under the credit agreement and claim no ***. It is denied (if the same be alleged) that these proceedings are an abuse of process. The claimant will rely inter alia on the following:

a.No judgement was entered for the defendant in the claim no *** and further no admission was made by the claimant.

b. The claimant is not prevented from commencing these proceedings by the operation of CPR 3.4.

c. The claim under the credit agreement is not statute barred under the Limitation Act 1980.

d. There was no agreement between the parties in Claim no *** that the proceedings would be permanently discontinued-the proceedings were struck out by the court.

Paragraph 6 of the Amended Defence is therefore denied.

 

7. As a concession the claimant agrred not to pursue the defndant for the amount outstanding under the loan for the PPI under the credit agreement.

The claimant believes that the facts stated in this reply and defence to counterclaim are true.

 

The second letter just states:

For the avoidance of doubt, the contents of the Reply to Amended Defence will be relied on by our client to oppose your application to strike the claim out.

 

Any expalnation/view would be most welcome.

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Hmmm, I think we expected something like this didnt we. I will alert FG, supasnooper and others who have been helping with this. :-D

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Uploading documents to CAG ** Instructions **

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Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

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1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

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Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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I think this was to be expected Clynite. It just means that unless the DJ looking at this is really well clued up (& I have to say the previous indication was that he was on your side :)) a hearing will prob. be held on the strike out & you will be able to present your case there.

 

Despite their attempts here I think Restons will be really struggle to present a convincing case but you will have to be really sure of all your facts, & particularly the CPRs & be prepared to be pretty agressive with any arrogant sol they might send to blag on their behalf. If you want someone to hold your hand, CAG have a buddy system & there may be somebody in your area who could attend court with you.

FWIW my comments are below:

 

 

REPLY TO AMENDED DEFENCE

1. This reply is served pursuant to the order dated 4/11/09. The Claimant joins issue with the Defendant upon his amended defence.

 

2.The claim in this action is for monies outstanding under an agreement between the Claimant and the Defendant and signed by the defendant on *** ("the credit agreement"). The agreement was regulated by the consumer credit act 1974 and included:

(Details of the original loan, ppi and combined figures are cited.)

 

3.By condition 3(5) of the agreement it was provided that the Claimant was entitled to add to any sums due all reasonable administration fees and all reasonable costs incurred in enforcing its rights or remedies under the agreement. By condition 3(2) of the agreement and the schedule thereto the claimant was entitled to charge interest on such sums due at the rate and in the manner described in paragraph 2 above.

 

Not seen those conditions but assume they are only entitled to interest up to date of termination of acc. (unless it says otherwise) & certainly not stat. interest at 8%! Get knotted!

 

4.By condition 6 of the agreement it was provided that if the defendant failed to pay any instalment within 21 days of its due date the claimant may serve a default notice on the defendant and require the defendant to pay immediately the total amount payable together with any other sums due under the agreement less any repayments made.

 

Wrong again! They are only entitled to demand arrears under a DN until they terminate the account. I'll get back with refs. for this.

5. The defendant failed to pay various instalments falling due under the agreement and accordingly the claimant served a default notice dated *** requiring repayment of the arrears of *** by ***. The defendant has failed to repay the amount required by the default notice.

 

So where's the proof of service eg. proof of mailing?

 

6. It is admitted that the claimant has previously issued proceedings in respect of the outstanding balance under the credit agreement and claim no ***. It is denied (if the same be alleged) that these proceedings are an abuse of process. The claimant will rely inter alia on the following:

a.No judgement was entered for the defendant in the claim no *** and further no admission was made by the claimant.

b. The claimant is not prevented from commencing these proceedings by the operation of CPR 3.4.

c. The claim under the credit agreement is not statute barred under the Limitation Act 1980.

d. There was no agreement between the parties in Claim no *** that the proceedings would be permanently discontinued-the proceedings were struck out by the court.

Paragraph 6 of the Amended Defence is therefore denied.

 

All rubbish (apart from © ). They failed to follow the court process by due dates etc, they were given ample opportunities to do so with reminders & still failed to do so. Even when the claims was struck out they did not protest. Methinks they want cake when it's already been eaten.

7. As a concession the claimant agrred not to pursue the defndant for the amount outstanding under the loan for the PPI under the credit agreement.

The claimant believes that the facts stated in this reply and defence to counterclaim are true.

 

Big deal! How generous! :mad:

 

Any knowledge I possess or advice I proffer is based solely on my experiences in the University of Life. Please make your own assessment of legality, risks & costs before taking any action.

 

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Thanks CB and FG for looking in, and giving your valued viewpoint. Out of interest and incase its of value, the issue of the ppi is interesting. I believe they are misleading the court. During the original case, I explained to the DJ that I was unemployed through ill health when the alleged loan and ppi were issued. I argued that I had not given my permission for PPi and in any event it was worthless, as I was not working and it would not be possible to activate it. The DJ accepted this and by default so did Restons. Restons agreed that it was invalid! So to harp on about concessions etc is a load of old tripe! Also, I cannot comment on the CA terms and conditions, as I dont have the original document - they can, effectively say what they want! Look forward to any further info you can provide. In the mean time, thanks very much for your help.

Regards Clynite

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Oh, I think you can nail this one Clynite, you seem to have everything at your fingertips. :) Shout if you need help though or PM if you think there may be prying eyes.

 

Not sure why Restons are even bothering to play the game unless it is to try & make a point to the court. Not sure it would care - the DJ you had doesn't seem to think much of them anyway.

Any knowledge I possess or advice I proffer is based solely on my experiences in the University of Life. Please make your own assessment of legality, risks & costs before taking any action.

 

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Thanks CB and FG for looking in, and giving your valued viewpoint. Out of interest and incase its of value, the issue of the ppi is interesting. I believe they are misleading the court. During the original case, I explained to the DJ that I was unemployed through ill health when the alleged loan and ppi were issued. I argued that I had not given my permission for PPi and in any event it was worthless, as I was not working and it would not be possible to activate it. The DJ accepted this and by default so did Restons. Restons agreed that it was invalid! So to harp on about concessions etc is a load of old tripe! Also, I cannot comment on the CA terms and conditions, as I dont have the original document - they can, effectively say what they want! Look forward to any further info you can provide. In the mean time, thanks very much for your help.

Regards Clynite

 

They are probably hoping that both you and the DJ would have forgotten that this was discussed already.. but you wont let them forget, will you :)

  • Haha 1

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Foolishgirl and CitizenB have covered virtually everything.

 

I would only add that you look at the threads below to see why Restons play the game of who blinks first............especially as your DJ told them that they would be toast if they returned.

 

Read fairby's thread from post 250 - http://www.consumeractiongroup.co.uk/forum/dca-legal-successes/170484-fairbyblue-mbna-restons-court-13.html

 

and my thread from post 138 - http://www.consumeractiongroup.co.uk/forum/legal-issues/160395-restons-court-action-7.html

 

 

Restons like to play the game and then crumble at the final hurdle........ you will not, as you will know how they play. ;)

 

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Restons like to play the game and then crumble at the final hurdle........ you will not, as you will know how they play. ;)

 

Just keep counting all those extra hours of research you're putting in at £9.25 an hour...

 

Exactly!! :D

Any knowledge I possess or advice I proffer is based solely on my experiences in the University of Life. Please make your own assessment of legality, risks & costs before taking any action.

 

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  • 4 weeks later...

Happy new year to everyone,

Just a recap on events to date. I am at court 7 January. I have taken the advice of all contributers on board, particularly from FG and CB. I will be relying on the following CPR's for my strike out application and civil restraint order : 3.4.2b and 3.11.3.1.3.

And I have the other information as previously posted. In particular the PPI issue that was resolved during the previous claim that was struck out.

If anyone feels there is anything else I should consider or cite, please advise me. Other than that wish me luck and hopefully this will be the end of the matter and another success for CAG.

Best wishes for the new year to everyone.

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I wish you luck clynite!

 

You seem to have everything in order in plenty of time, just make sure all the docs. you will refer to in court are labelled so you can easily find them & if the other side try to pull a fast one with for eg. requesting admission of extra docs. etc. object strongly & if the DJ does allow, seek an adjournment. Be prepared for Restons to attempt a settlement immediately prior hearing - it's up to you if you want to listen, you don't have to speak to them but if you do agree anything, make sure that it is put before the DJ for official recording.

Any knowledge I possess or advice I proffer is based solely on my experiences in the University of Life. Please make your own assessment of legality, risks & costs before taking any action.

 

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I wish you luck clynite!

 

You seem to have everything in order in plenty of time, just make sure all the docs. you will refer to in court are labelled so you can easily find them & if the other side try to pull a fast one with for eg. requesting admission of extra docs. etc. object strongly & if the DJ does allow, seek an adjournment. Be prepared for Restons to attempt a settlement immediately prior hearing - it's up to you if you want to listen, you don't have to speak to them but if you do agree anything, make sure that it is put before the DJ for official recording.

 

I will second comments made by FG .

 

:D

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Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Good luck for tomorrow:-D

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Thanks for your support CB, FG and DB.

I just received an email from the court, informing me that counsel for the client had been delayed on the train, the DJ has adjourned the case for 28 days.

So, I'll have to wait for new court date and then try again:(

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Hope it was the one stuck in the tunnel! He might still be there. :D

 

Always another day clynite...

Any knowledge I possess or advice I proffer is based solely on my experiences in the University of Life. Please make your own assessment of legality, risks & costs before taking any action.

 

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Thanks for your support CB, FG and DB.

I just received an email from the court, informing me that counsel for the client had been delayed on the train, the DJ has adjourned the case for 28 days.

So, I'll have to wait for new court date and then try again:(

 

What a nuisance, at least you didnt make the journey and you live to fight another day.:)

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Hello Clynite!

 

I just received an email from the court, informing me that counsel for the client had been delayed on the train, the DJ has adjourned the case for 28 days.

 

Use the extra time to your advantage.

 

Go back over everything, and also ask yourself what was bothering you the most about this before you were about to leave for Court (or building up to leave for Court).

 

Be as searching as you can, then start again, and get those issues straight, so that when it kicks off again, they won't be bothering you as they were this time.

 

If you can, use family and friends to practice speaking, and working through the arguments. Compile likely questions, and get family to ask you them out of sequence. Practice how you would respond, and how fast you can get to the reference in your Court Bundle. If you fumble when at home and bluster, it will be 10 times worse in Court.

 

P.P.P.P.P.P.P.

 

Proper Prior Planning Prevents P Poor Performance!

 

Cheers,

BRW

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