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Warms vs NatWest ** WON **


Warms
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welcome warms

 

good luck in your battle with natwest. i know that feeling of anger especially when i added up my charges and discovered over 2.5k of charges. i nearly flipped! get that dpa letter off pronto!

my top tip would be to deal direct with customer relations when you get to prelim/LBA letter stage. i got a response within 48hrs to my prelim.

stuart higley at borehamwood is a busy man.:D

 

hope it goes well for you

 

kate:-)

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Dear [named sender or Sirs]

 

Thank you for your letter dated xx/xx/xx

 

I respectfully decline your offer of settlement and request, once again, that you return to me all charges imposed on this account, interest and court fees totalling £xxxx

 

I will accept the sum offered only as part settlement and on the clear understanding that I will pursue recovery of the remainder.

 

I will be willing to withdraw my claim upon receipt of unconditional full settlement of my claim.

 

I trust this clarifies my position.

 

Yours faithfully

 

Just so you can include the part about accepting only if you pursue remainder.

 

good luck, (sent mine last week) :)

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