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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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kano24 v Citicards


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Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Ok,

 

sent the AQ and have recieved a letter from the court today stating

 

"It is ordered that the claiment submit a full reply to the defence including specifically if there is an IVA in place. In default claim will be struck out."

 

What do you think of that?

Lloyds TSB - £2808 Settled in full 15/11/06

HSBC - Settled £810.56 in full 11/11/06

BarclayCard - Data Protection Act sent 05/09/06

Failed to privide information - Complaint issued to the Information Commissioners Office 12/10/06

NatWest - £54 settled in full 15/11/06

Capital One - Prelim Letter sent 16/10/06

LBA sent 30/10/06

CitiCards - Prelim Letter sent 29/09/06

LBA sent 10/10/06

Claim issued 04/12/06

Acknowledged 07/12/06

StyleCard - Cheque for £130.00 recieved 20/10/06 - FULL SETLLEMENT!

RFS - Settled in full £494 08/1/07

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Hi Kano24,

 

how long have you got to file reply? Most of their defence statement is pretty straightforward copy & paste by Brian. Not sure about the IVA situation. Suggest you PM a Mod for a bit of 1to1 on this (no peeking Brian)

Oh and don't forget the draft order for disclosure within 14 days

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  • 1 month later...

OK, got a letter from the court. States:

 

The court is proposing to strike out the claim in this case of its own initiative on the grounds set out in the schedule hereto

 

If you object to such an order, you must file your reasons at the court in writing by 4.00pm on 24th April 2007 in which case there will be a hearing to decide the matter at which you will need to present your arguments.

 

"The claiment has not paid the charges he seeks to recover. They are included in his Individual Voluntary Agreement. He cannot recover that which he has not paid in the first place."

I really need some help and advice now guys. Yes I have an IVA in place but part of the IVA is to pay back to citi money for a debt that is made up of mostly unlawful charges. If they hadn't of put unlawful charges on my account then I may never have had to have an IVA in the first place. By them placing unlawful charges on my account, it has not helped my financial situation It has partly caused me to set up an IVA and has damaged my credit rating.

 

Can anyone out there help me put the above into a legal argument that I can write down and present to the court??

 

I need to get this in by Tuesday so any help you can give me asap would be appreciatted

Lloyds TSB - £2808 Settled in full 15/11/06

HSBC - Settled £810.56 in full 11/11/06

BarclayCard - Data Protection Act sent 05/09/06

Failed to privide information - Complaint issued to the Information Commissioners Office 12/10/06

NatWest - £54 settled in full 15/11/06

Capital One - Prelim Letter sent 16/10/06

LBA sent 30/10/06

CitiCards - Prelim Letter sent 29/09/06

LBA sent 10/10/06

Claim issued 04/12/06

Acknowledged 07/12/06

StyleCard - Cheque for £130.00 recieved 20/10/06 - FULL SETLLEMENT!

RFS - Settled in full £494 08/1/07

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Hi kano,

 

I am stumped about this. I would advise that you PM the moderators and ask their advise.

One thing I would say is that you can try arguing that you do not want the money back in itself, you just want it taken of the amount you still owe citi.

 

Hondamad21

__________________

EGG CC Default Removal: Have reported Egg to Trading Standards, Summery Claim - 2nd Hearing Date 09/10/07. Click here to read posts

Monument CC: received statements, now need to send letters. . . !

BoS Current Account: Settled

Citi Cards: Hhmm seems like I have sued the wrong “entity”. Aaaaahhhhh . . .. oh well back to court I go, and they have settled in full!!!

 

:-D:p:D

This is just advice from me. If you are not sure please seek legal advice. However if what I have said has been helpful, than please add to my reputation by clicking on the scales :D

 

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I will be watching this with interest, ive just sent SAR to citi and like you Kano i have an IVA, however with all my cliams to date i have declared my IVA and copied my I into all my correspondance.

 

Once they agree the IVA my IP says they cant make any changed without an application tot he high court.. Capital One for example wanted to reduce my charges from their debt, so i wrote to them saying tha=ey signed up to an IVA with the Lincoln County Court and cant amend it like that. In order to make adjustments, the monies incurred will pay a contrbution to all creditrs and not attempt to take it off there own debt. The same applies with the Halifax.

 

Ive also made sure ive sent copies of my IVA contract to the banks with the relevent sections highlighted about charging amongst creditors and high court action if creditors need to make amendments. It seems to me like Citi Cards are attempting to either absolve themselves or keep your money to offset the debt you had with them and them alone, that in itself could according to my IP constitte a breach of the IVA contract on the part of the banks and therefore that could be a seperate matter in them attempting to decieve the court themselves. Pretty much in the same way it seems citi cards sem to be saying about you.

 

The difference i guess betwen your citi account and mine i guess is that mine was running right up until the IVA and was not being chased by debt colection agencies appointed by Citi, whether that has any bearing i wont know until i go the same distance as yourself.

 

None the less, good luck and i shall be watching with bated breath.

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Hi Guys,

 

I sent off a letter at the beginning of the week objecting for the claim to be struck out.

 

Have today recieved a Notice of Hearing. This will take place on 22nd May.

 

Just a bit worried now about being able to put forward a positive argument in respect to the IVA situation.

 

Any help and advice would be much appreciated!

Lloyds TSB - £2808 Settled in full 15/11/06

HSBC - Settled £810.56 in full 11/11/06

BarclayCard - Data Protection Act sent 05/09/06

Failed to privide information - Complaint issued to the Information Commissioners Office 12/10/06

NatWest - £54 settled in full 15/11/06

Capital One - Prelim Letter sent 16/10/06

LBA sent 30/10/06

CitiCards - Prelim Letter sent 29/09/06

LBA sent 10/10/06

Claim issued 04/12/06

Acknowledged 07/12/06

StyleCard - Cheque for £130.00 recieved 20/10/06 - FULL SETLLEMENT!

RFS - Settled in full £494 08/1/07

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Hi Kano, I would have thought that the charges would have contributed towards your IVA in the first place, im still waiting for my statements which Citi have said they are sending me. I think a positive move would be to use that as the basis of your argument and that the money refunded will be given to your IVA supervisor to distribute amongst al your creditors. I have this issue with Halifax CC and Cap one CC and im argueing that they made me settlement offers but to reduce there own overall balance.

 

I informed my IVA supervisor who on my behalf advised them they would be in breach of the agreement in respect of the IVA in which they signed up to and agreed. As they wanted to reduce there own debt, when the general idea is to reduce all debts.

 

Unless of course you requested payment to go to you and not your supervisor?

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eggop,

 

Thanks for that. It is a very goog point that any money refunded would have to be distributed fairly amongst all creditors.

 

Even though I have not techically paid all of the money that I am claiming, Citicards have defaulted me on the amount. Even if they only get paid a partial sum of the money through my IVA contributions, it is still money that they had no right to put onto my account as it was unlawfull.

 

I have just got to make sure I can try and get all the points out in the court room. Im not afraid to admit I am getting a bit nervous now!!

Lloyds TSB - £2808 Settled in full 15/11/06

HSBC - Settled £810.56 in full 11/11/06

BarclayCard - Data Protection Act sent 05/09/06

Failed to privide information - Complaint issued to the Information Commissioners Office 12/10/06

NatWest - £54 settled in full 15/11/06

Capital One - Prelim Letter sent 16/10/06

LBA sent 30/10/06

CitiCards - Prelim Letter sent 29/09/06

LBA sent 10/10/06

Claim issued 04/12/06

Acknowledged 07/12/06

StyleCard - Cheque for £130.00 recieved 20/10/06 - FULL SETLLEMENT!

RFS - Settled in full £494 08/1/07

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