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    • Please read the following thread very carefully. It is extremely relevant where you are suing Evri on the basis of a contract which you originally made with Packlink who are domiciled in Spain. A judgement has been obtained and we have applied for transcript and it will be put up on this thread as soon as we receive it probably about the end of July. In the meanwhile, read this thread, see what has been discovered about the Packlink/Evri/customer relationship and look at the witness statement very carefully. It's a long thread but don't give up. Once you have the transcript of the judgement, then I will do a more careful and explanatory post here   https://www.consumeractiongroup.co.uk/topic/459707-evri-lost-my-ebay-parcel-£844-court-claim-issued-judgment/
    • So if the breach occurred say Dec 2017 (first missed payment) and the default notice was issued Sept 2018 and the claim was issued 7th June 24 the claimant will of course be arguing it is within the limitation period (by 3 months)
    • Yep, I would  have brought up the other things like asking for their contract and receiving no response etc. but the mediation phone calls were rather short. Evri just said the contract was not with them (i said 1999 act response etc.) and the goodwill offer thing. Whole process took about 10 minutes in total. Seems like they don't even want to negotate in mediations anymore. "they're only given a certain amount that they can agree to in mediation per day" I mean its hard for me to say if thats the mediator paraphrasing or aa direct quote from evri I will look through that thread and share what I find, also for what its worth I also have everything I made for the previous claim WS and bundles etc. that I can tweak for this parcel, since it did go almost all the way to court and is a virtually identical case. that + this new stuff you shared above should be helpful to me
    • If I haven't referred to it before then please check out this thread another case where the claimant contracted directly with Packlink for a courier delivery service carried out by Evri. Please read this thread very carefully and eventually you will get to a point where the claimant – our OP – discovered some interesting terms and conditions and has referred to them in his case. He incorporated these into his witness statement and was given judgement – not on the basis of rights of third parties but on the basis of direct responsibility. I would suggest that use the witness statement as a model although we will want to see it before you file it off. When you find the particular post with the witness statement, please can you post a link to it here as well as a copy of the witness statement because I don't have the time to look for it at the moment and the thread is rather long. However it is very important to you and you should go through it very carefully indeed. We have applied for a transcript of the judgement and hopefully it will be along in six weeks or so. As soon as we receive it we will make it available on this sub- forum.
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Claiming my charges back


Battman
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Thanks

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Hi Guys,

 

Bit of a newbie to all this but I have decided to try and reclaim my charges back after reading the stories on here.

 

I have created my Preliminary approach for repayment letter ,but am a bit unsure as to what the SCHEDULE OF CHARGES means, as it says at the bottom to not forget to include this when sending the letter.

 

Thanks in advance for all help.

Thanks

Steve

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its the interest template in the templates forum but dont add the 8% colums on right hand side at this stage cant claim that until it goes to court

  • Confused 3

WHEN THE WORLD GETS IN MY FACE I SAY HAVE A NICE DAY :lol:

 

MY SUCCESSESS

HSBC £5,735.35 :D

MUM IN LAW £2112.00 WIN FROM HALIFAX :grin:

MUM £3580.00 WIN FROM NatWest :grin:

AUNTIE 2 NATWEST WINS £1865.00 AND £2541.00

EQUITA BAILIFFS £293.00 REFUND :grin:

MBNA £871.16 WON WITH CI AT 24.49%

WELCOME FINANCE CHARGES £600 APPROX didnt even need letter lol

CAP ONE WON WITH CI AT 29.9% £994.26

 

CLAIMS ON THE GO AT MO

mbna ppi

NatWest cc at mcol (ppi next)

welcome ppi

first response charges

 

IF I HAVE HELPED IN ANY WAY HIT THE SCALES IN BOTTOM LEFT CORNER THANK YOU ;)

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Its basically just a breakdown of the charges they have applied to your account and shows them charge-by-charge what you are claiming back.

Literally a table (for example):

 

Reason for charge. Amount of charge. Date of charge.

Item returned unpaid. £30.00 01/01/2001

 

and so on. Once you get to filing at court stage you can add the interest on the amounts, that the fun part ;)

My opinions are just that, I will help if I can but I am NOT a professional. If in doubt seek legal advice.

READ THE FAQ'S BEFORE ASKING A QUESTION! THEY ARE THERE FOR A REASON! AS IS THE USER-GUIDE!

 

My active claims:

Owed £150 from Barclays.

Husbands claims:

Owed £1049 from Lloyds.

 

Glorious Victories!:

Barclays Joint Account- Settled £823.

HSBC Joint account-Settled £50.

Studio- Settled £80.

HSBC Student account- Settled £560.

Lloyds Credit Card- Settled £72.

Freemans- Settled £40.

Abbey Joint Account- Settled £330.

Waiting till all claims settled then Donation-A-Rama.

:D

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its just the name given to the spreadsheet used to list the charges if you are not sure click in the link below and look at step 4 (there is a link to items you can and can't claim for which is very helpful).

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  • 1 month later...

i think i may have cocked up .i phoned barclays bank today and asked them to repay me all unfair bank charges they have charged me after putting me onto a super visor she gave me a reference number and a direct phone number .she said they will be in contact with me within 5 days?.have i cocked up.should i off put things in writing first?.any idea what they are going to do now?

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i think i may have cocked up .i phoned barclays bank today and asked them to repay me all unfair bank charges they have charged me after putting me onto a super visor she gave me a reference number and a direct phone number .she said they will be in contact with me within 5 days?.have i cocked up.should i off put things in writing first?.any idea what they are going to do now?

 

Siamesecats please start your own thread as you are hijacking somebody elses. Also, please read the FAQ's and the Step-by-step guide. The more reading and preparation you do the better. Follow the instructions and you can't go wrong.

Good luck.

My opinions are just that, I will help if I can but I am NOT a professional. If in doubt seek legal advice.

READ THE FAQ'S BEFORE ASKING A QUESTION! THEY ARE THERE FOR A REASON! AS IS THE USER-GUIDE!

 

My active claims:

Owed £150 from Barclays.

Husbands claims:

Owed £1049 from Lloyds.

 

Glorious Victories!:

Barclays Joint Account- Settled £823.

HSBC Joint account-Settled £50.

Studio- Settled £80.

HSBC Student account- Settled £560.

Lloyds Credit Card- Settled £72.

Freemans- Settled £40.

Abbey Joint Account- Settled £330.

Waiting till all claims settled then Donation-A-Rama.

:D

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  • 3 weeks later...

Hi There Can You Help Me Please I Am With Hsbc And About To Send My Letter Off Requesting 6 Years Of Statements Do I Send It To My Local Branch All Do I Send It To There Head Office.all Do I Have To Send It To The Data Protection Commissioner Can You Please Advice Me Many Thanks

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  • 2 weeks later...

Hi,

 

Great website with some really good advice. I am in the process of claiming back my bank charges, in total over 6 years i am claiming £3700 + interest which brings it up to £4300.

 

I have had a response from HSBC this morning offering me £2000

 

it states in the letter "HSBC is, however mindful of the managment time and irrecoverable legal costs that it may incur in realtion to such a claim, for those commercial reasons alomne, and without any admission of liability whatsoever, HSBC is prepared to make a payment to you in the sum of £2000.00 representing the charges applied in full and final settlement of this matter."

 

Should i accept?, or fight it all the way..

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Hello folks

 

nice to see you all on the site, and a warm welcome to you!

 

It would be great if you could all start off your own threads please, as lots of new claims on one thread is confusing and hijackes the original user's thread.

 

Thanks

 

Crusher:D

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