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    • for the sake of history, i've merged your old sadly failed charges reclaim court claim. have they ever sent you a default notice regarding this mortgage? dx  
    • I am financially at  point where I can see the light at the end of the tunnel regarding my debts. I have one remaining and I am interested to see what my options could be. I have be in contact with the Citizen’s Advice Bureau and the National Debt Helpline, but their advice has been a little more generic (but still helpful). This debt is 12 years old and is now owing around £3k. It was a bank loan and has been passed to several creditors over the years. A payment plan has always been in place and is up to date. I get statements every 6 months. There has never been a CCJ. I have been sent the letters advising of change of ownership. Following my own review of my finances, I decided to contact the current creditor to see if they have a copy of the credit agreement. I regarded this as due diligence as the debt has been sold on several times. The creditor updated me several times saying they had requested the document from the original lender. After 12 months of this they wrote to me saying they had not received it but were still waiting and would send it once received. The last letter was over 6 months ago. I then submitted a freedom of information request to the current and original creditor. The original creditor supplied one, but the current one did not include one in the pack they sent me. I went back to them to ask specifically about this as it was what I requested in my request. They replied saying the debt was sold to them as one without the credit agreement and they did not have it. They have requested it above, so I believe that means they cannot obtain it either for the FOI request. I contacted the original creditor and exercised my ‘right to be forgotten’, under the Data Protection Act, which they have complied with. I also got my up to date credit file and this debt is not showing on it with the current creditor or any others. I contacted the creditor and made them an early settlement offer. They do have an early settlement offer in place on their portal, but I was advised to try to get a reduction via negotiation. I have not heard back from them yet, but I understand through a separate upheld compliant it has or will be refused. Due to this complaint and the creditor putting the account on hold I had stopped payments, and advised them of this. To date, they have not contacted me about resuming payments since the complaint is resolved, but it has only been a few weeks. I am annoyed that they were not honest with me about not having the credit agreement, because that is not being transparent and I understood they should tell you if they do not have it.   I have two questions (but am open to anything else anyone would like to add): 1) Based on the above, does anyone think this account enforceable? I do not think it is? 2) Does anyone have any suggestions on how to proceed? I could resume payments and then settle early. If the above had not happened, I may have just done that. Thank you for any help or input anyone can provide. It is appreciated.
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MBNA and Aegis - No CCA received!


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10.30 am call to my mobile on Sunday morning! The first time MBNA or their cohorts have attempted to contact me on a Sunday to my knowledge. I have only just noticed this morning and it did show the number but again I can't believe that contact on a Sunday morning is within the rules they are supposd to follow?

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Hi Capricorn1601, yes I use whocallsme but it's not much use if the number is witheld! Those are the calls which annoy me the most.

 

You may have a facility to block withheld numbers. The usual code is *227# to switch on, *#227# to verify present state and #227# to cancel

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I don't think it works for international calls anyway. If a number is withheld upon dialling 1471 the message usually says "the caller withheld their number" but if international it says "it has not been possible to give the caller’s number" or words to that effect. So, I think that if the call originates from a foreign land that you might not be able to block it. Have you thought about getting a Skype (or similar) number in the UK and giving that to your creditors. You can then screen who is calling and let those that you don’t want to talk to go to your answering service.

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In the last letter from the infamous Martin Supple MBNA gave me until 26 June, (last Friday) to contact them to discuss repayment. I had 4 attempts by them to call me and a text message yesterday but today it has gone eerily silent. Anyone knows what comes next? DCA time I guess?

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250609.pdf

 

Attached acknowledgement of my complaint letter dated 17/06/09 although they do not refer to it directly as this.

 

Have to wait and see what they come up with by the 20 July 2009. I might not see it until August however as they continue to send letters my Ist Class post, not airmail when I am not in the UK. Brainless!

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They must have been having a mid-week break as having had no calls since Monday 29/06/2009 I had a call to my mobile at 8:12am this morning. Breaking the rules again as I believe calls should be only made between 9am and 9pm, but we know they don't obey any rules! I ignored as always but true to form they have ignored my written request not to call me.

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Oh that's interesting; calls 9-9 only. Although I'm seldom getting calls these days at one time we had no need of an alarm because between 8am and 8:20 I was guaranteed at least three phone phone calls from HBOS and MBNA (2 accounts with each).

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Not sure but think the 9-9 rule might only apply to cold calling. I have tried to find info to confirm if they can call at any hour of the day within Ofcom rules/guidance and in other places but frustratingly can find nothing so maybe they can!

It isn't even mid-day and I have now had 4 calls to my mobile and one to my home number!

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No more calls received on the 3rd July but then 3 anonymous calls followed by an anonymous text on the 8th July, and yes I have told them to write only. Nothing since nor any more letters.

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Copy of 13-7-09.pdf

 

Latest nonsense from MBNA attached.

 

This is for one of two accounts with them. This one they have been unable to send the agreement for so far and have requested it from HBOS. All they have ever sent me for this account is the current T&C's!

 

I will be replying with a short letter stating no agreement, no payments!

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Forgive me, exchange, but their letter states that they have complied and have given you the necessary info, so, perhaps a short letter is inappropriate in this instance. It might be better to go through all their points in the recent letter and your past correspondence to highlight where and how you believe that they have failed to deliver. I doubt they will read it or respond but at least you will have documentary evidence of your grievance which could be presented in your defence should ever reach the court.

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Thanks Coactum, I am sending a more detailed letter as when I started writing it I couldn't help saying a bit more than I indicated above. Like you say, the chances of them actually reading what it says are remote but thanks for the sound advice.

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Postcard.pdf

 

Received one of MBNA's nice postcards today. I have seen on other threads that this means expect a telephone call, not a home visit.

 

What gets me is they have written to me saying they won't call until after the 22 July at the earliest, now I get this.

 

Dates seem to be difficult for these muppets as they couldn't work out the start date of the week and messed it up!

 

Also note that it has a 2nd class postmark but they think sticking an airmail sticker on it will make it OK to my overseas address! Show's how long it took as I believe the date is supposed to be w/c 13/07/2009 and it is now the 17th!

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I was about to say I knew you were abroad but had no idea you were so far east that it was already tomorrow, then I scrolled down and saw your correction.

 

I've had many of those cards over time and it has never lead to a visit. The card is designed to give the impression that a visit is imminent but I think it is only to scare you. That said they usually don’t even phone on the date on the card either!

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I had one arrive on monday (13th July) to tell me they were going to call me week commencing 6th Julyoops2.gif

 

Personally I hope they do send someone, I'm just ready for a face to face with someone, it may well go something like this blowup.gif

“Bankruptcy is a legal proceeding in which you put your money in your pants pocket and give your coat to your creditors” - Joey Adams :D

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Has anyone actually received a properly formatted, in the legal sense, default notice from MBNA followed by proper termination?

Am I right in thinking that they only ever send out the comic book version of a default notice, which I received and attached in a previous post, and never terminate the agreement but just keep ploughing on trying to extract money from us?

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I really feel sorry for MBNA after hearing that Bank of America only showed an April-June 09 net profit of $3.4 billion (about £2 billion) compared to $3.2 billion in the same period last year. Sounds like they're really struggling then!

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Did you forward that card to me? I got the very some nice pitcure card today from GCI but clearly MBNA from the phone number. Like yours mine said they would call week commencing 13th July. A bit pointless telling me this at the end of the week!

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