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    • Please read the following thread very carefully. It is extremely relevant where you are suing Evri on the basis of a contract which you originally made with Packlink who are domiciled in Spain. A judgement has been obtained and we have applied for transcript and it will be put up on this thread as soon as we receive it probably about the end of July. In the meanwhile, read this thread, see what has been discovered about the Packlink/Evri/customer relationship and look at the witness statement very carefully. It's a long thread but don't give up. Once you have the transcript of the judgement, then I will do a more careful and explanatory post here   https://www.consumeractiongroup.co.uk/topic/459707-evri-lost-my-ebay-parcel-£844-court-claim-issued-judgment/
    • So if the breach occurred say Dec 2017 (first missed payment) and the default notice was issued Sept 2018 and the claim was issued 7th June 24 the claimant will of course be arguing it is within the limitation period (by 3 months)
    • Yep, I would  have brought up the other things like asking for their contract and receiving no response etc. but the mediation phone calls were rather short. Evri just said the contract was not with them (i said 1999 act response etc.) and the goodwill offer thing. Whole process took about 10 minutes in total. Seems like they don't even want to negotate in mediations anymore. "they're only given a certain amount that they can agree to in mediation per day" I mean its hard for me to say if thats the mediator paraphrasing or aa direct quote from evri I will look through that thread and share what I find, also for what its worth I also have everything I made for the previous claim WS and bundles etc. that I can tweak for this parcel, since it did go almost all the way to court and is a virtually identical case. that + this new stuff you shared above should be helpful to me
    • If I haven't referred to it before then please check out this thread another case where the claimant contracted directly with Packlink for a courier delivery service carried out by Evri. Please read this thread very carefully and eventually you will get to a point where the claimant – our OP – discovered some interesting terms and conditions and has referred to them in his case. He incorporated these into his witness statement and was given judgement – not on the basis of rights of third parties but on the basis of direct responsibility. I would suggest that use the witness statement as a model although we will want to see it before you file it off. When you find the particular post with the witness statement, please can you post a link to it here as well as a copy of the witness statement because I don't have the time to look for it at the moment and the thread is rather long. However it is very important to you and you should go through it very carefully indeed. We have applied for a transcript of the judgement and hopefully it will be along in six weeks or so. As soon as we receive it we will make it available on this sub- forum.
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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lightup v link and ford credit repossession of vehicle


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hi

i wonder if somebody could advise

 

i had an agreement for car with ford credit

i got behind with payments

i have paid over a third so they need court order

 

they have passed debt on to link fs who at first accepted £40 per month

 

link have asked for more money

it turned sour now they are demanding car back and threatening to go for court order in 2 weeks

 

the orriginal dn was served by ford,

link have not been assigned

they said we defaulted on the £40 arrangement which we didnt

 

then sent copy of dn served by ford

 

can link get po order or does it have to be ford?

thanks

Edited by citizenB
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I am sorry, I dont know the answer to your question. Just giving your thread a little nudge. :)

Edited by citizenB

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

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BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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thanks

 

anybody out there

just tried to phone link they were horrible

 

ust said we will take payments of £250

then no we wont go see a solicitor we are comming to take the car.

Edited by citizenB
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lightup, I will see if I can find someone to advise.

 

Ummm, you shouldnt ever phone a DCA.. especially Link. :(

 

I have also changed your title slightly, it might bring in more advisors :)

Edited by citizenB
amended title

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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This is just intimidation to make you pay more - they are greedy barstewards. I would call their bluff and tell them to take you to court as no court will ask you to pay more than you can afford. You paid the £40 regularly so that is proof in itself of your willingness to pay. Ask them outright - by letter - if they have bought the debt or are acting as a collection agency for Ford. You could also ask for a copy of the agreement to check if it is in order - they would have to produce the original to court.

 

Creditors and DCAs - Letter Templates & Budget Planner

 

Scroll down to Letter "N". Enclose a £1 postal order and send by recorded delivery. Print, don't sign, your name and send to Link.

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then sent copy of dn served by ford can link get po order or does it have to be ford?

thanks

 

The answer depends on whether the debt was properly assigned to Link or not - it hardly ever is. If Link take you to court you will have a very strong defence

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thanks

link say they are managing the debt

 

i will see what they come back with the full and final settlement and how long they will let me pay it

 

they are a very nasty firm

 

they said they would take a charging order on my property and

 

they did for a credit card debt

 

the judge gave it to them despite my best efforts

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just to let you know guzleguts

 

i have got the orriginal agreement from ford

 

it is all blurred

 

i asked a legal bod and they said it wouldnt matter who had the debt as it would be a solicitor who sued and they are allowed

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My DN has a late letter fee applied to it which i think would make invalid.

Link have been assigned the debt but i have had no NOA served on me!

 

And i think they are going to serve court papers next week, they will not listen to any proposal's i put to them.

 

GG

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Is there any chance you can scan up some of these documents please, there are some very astute people on this site who will be able to establish where you stand in the matter if you can?

 

Don't forget to blank out anything which might identify you.

 

Is the agreement enforceable will be one of the primary things to establish, valid DN's and NOA all play their part in proceedings too so it's better to know exactly what they've got.

 

Strictly speaking the legal bod is incorrect, it matters a lot who it belongs to. The solicitors will bring the case but as representative of the claimant.

 

The claimant might be either the OC (unlikely) or Link Financial.

 

Link can only bring the proceedings themselves if they are the owner and have full title.

 

The DCA's often cannot produce documentation to substantiate this fact.

You have the right to food money.

If you don't mind a little investigation, humiliation, and if you cross your fingers rehabilitation..............

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Had a similar problem with link

 

send a cca request to establish if they have the right to collect on this debt

DO NOT SIGN ANYTHING that you send to them.

 

If after the statutory period they have not responded

the debt is in formal dispute and that will put a hold on any action.

 

They will probably send you a letter saying that they have to get the agreement from the original lender and that it may take some time,

 

meanwhile look through the threads on here and get as much knowledge as possible.

 

They are a bunch of lying scheming barstewards,

 

I went to court 5 times with them because they didnt comply with legislation

and despite me admitting part of the debt

 

I still got to pay what I agreed and a reduced sum because they couldnt substantiate their figures.

 

The people on this site will help you all the way so keep your chin up.

Dont let the parasite dca's prosper

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