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    • But I'm not mixing and matching. Sure, when researching I do check multiple avenues, but when speaking, I will open a single post. The Fb post was made in March, it is now June, time has passed, and when the suggestion was made, no further information was given on how I should progress beyond "send a letter", which has meant that I've needed to start another stream - this one, but only after taking the time to research first.
    • hes not turning you away he is simply saying that you should stick to one channel of advice. he is perfectly happy with that channel being this forum, and he will help you   all he is saying, and I agree, is that you should stick to one help channel, not mix and match 3/4
    • As long as we are clear . Do the reading and post your letter of claim in draft form as requested and we can go from there.    
    • Hold on @BankFodder, that was a bit harsh. I spoke with the EVRi complaints Facebook group to begin with, a user on that group told me to send a letter but didn't give any specifics. Here at CAG, I was looking more for specific help as I've never raised such a claim before, and wanted to be sure that my claim was correct, which is why I've researched information with the other groups too, to be sure; but you seem to have assumed that I've made some form of contact with the other groups, such that I find your comments and tone to be very unfair. And I do know a thing or two about forums, that forum users are unpaid volunteers, I happen to be a Tableau Ambassador, and so perform a very similar role helping others in an unpaid capacity  
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

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      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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me v barclays


izzitme101
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With a fixed loan, you won't get charged late pay't or other fees but, like you've said, the int't is mounting.

 

The DN will have to be challenged without the Penalties argument. Eg did it give enough time for you to remedy, was it in the exact required format, etc..........

 

You'll find out more about this in the Data Protection and Default Issues forum.

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ok im back, had some net probs, but all sorted now.

dn dated 19/2

gives me till 8/3 to remedy, thats 17 days including the weekends from the letter date, i fairly sure i would have recived it on 20/2.

barcs headed paper, with their address ect on, and other contact options.

On friday, i also recieved 2 letters, one being a reply to the complaint (acc dispute) basically telling me they sent the info, and included another copy of the same, other letter was a statement of the account.

They have started charging interest on it on a daily basis from 1 dec 08.

Can they do that before sending the dn?

question everything!

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Have you read up on the very specific requirements for a DN to be valid.

 

I'll come back with a link when I find it, in case you haven't found it yourself.

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I'm sure there's a thread or post which sets out the exact format, to which a DN has to comply to be valid.

 

I've asked the team and will come back tomorrow with a link, I hope. :)

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This might be a helpful post http://www.consumeractiongroup.co.uk/forum/show-post/post-1940698.html

 

There is also this, which contain some information regarding default notices

http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft1002.pdf

 

This is the full regulations The Consumer Credit (Information Requirements and Duration of Licences and Charges) Regulations 2007 No. 1167

 

Also

 

89. The notice fails to include the following statement in the prescribed form as shown below (note the correct use of Bold Text):

 

"IF THE ACTION REQUIRED BY THIS NOTICE IS TAKEN BEFORE THE DATE SHOWN NO FURTHER ENFORCEMENT ACTION WILL BE TAKEN IN RESPECT OF THE BREACH"

 

90. The Default Notice also fails to include the additional statement in the prescribed form as shown below:

 

"IF YOU DO NOT TAKE THE ACTION REQUIRED BY THIS NOTICE BEFORE THE DATE SHOWN THEN THE FURTHER ACTION SET OUT BELOW MAY BE TAKEN AGAINST YOU [OR A SURETY]"

 

91. The statements referred to in points 89 and 90 are laid out in Schedule 2 of Consumer Credit (Enforcement, Default and Termination Notices Regulations 1983 (SI 1983/1561).

Edited by clemma
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yep ive had a look through, the dn seem valid to me. can post it up if you want closer inspection?

one thing thats apparent from the statement of account they sent me friday, they started adding interest from 1st dec, couple of months before the dn, is this right?

question everything!

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I dont like waiting around to much, so im considering sending this letter, any comments?

 

Dear sir/madam

 

 

Thank you for your letter dated 17/3/09, the contents of which are noted.

However I would like to point out that the printout that you sent to me, while it may cover your obligations under the CCA 1974 S77/78, and having sent the same print out under a CPR pre action protocols part 31.16) request, (a copy of which is enclosed for ease of reference) you will be aware that this is not enforceable in a court of law.

 

 

As stated in the CPR request, an unsigned copy will not suffice, therefore this account remains in dispute until such a time that you can provide me with the original copy that bears my signature.

As a result, my previous letter informing you of the account being in dispute remains in place,(a copy of which is enclosed for ease of reference), and any enforcement action will be viewed as harrasment.

 

 

You may also consider this letter a formal notice issued under section 10 of the Data Protection act 1980. I demand that you stop processing my data by any means whether written or electronically, with third party individuals and organisations. In addition to processing, this also means passing, amending, sharing, filing, and management in any form of my data, both manually or electronically.

 

 

In compliance with the information commisioners office, I give you 14 days to comply with this request.

 

 

The purpose of this request is that I am of the understanding that your continual processing/controlling of my data will cause distress, harm and damage,

specifically because;

 

 

 

  1. My creditworthiness is being or has been damaged as a result of your entries to my credit files, which relate to the current dispute on this account.
  2. The adverse data that you continue to process and pass on to third parties impedes my ability to apply for mortgage and other financial services.
  3. That as a data controller/compliance officer, you have a duty under the Data Protection act to observe all rules set out therein, within the act.

 

 

I expect an acknowledgement of your intentions to comply, and if you do not agree, your reasons for being unable or unwilling to do so.

I will give you 14 days to forward this to me in writing.

 

 

Under the Data protection Act, a County Court has the power to order compliance of any breaches it sees fit, together with compensation at the discretion of the court.

Should you fail to comply, or give just and reasonable reasons why you will not comply, I will consider making an application to my local court to force compliance, together with costs and compensation.

 

 

Yours faithfully

question everything!

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  • 4 weeks later...

Ok im back after a nightmare few weeks of no net and some strange hours working, i see smt's thread, good news there, so its been well over a month now, so cpr 2 is winging its way to barclays today, as well as the first one to bc. Thats gonna be their reply to an defective DN i think, not to clever with dates these people are they.

question everything!

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  • 3 weeks later...

something has just occured to me.

If i borrowed 5k, and have paid back 4900 when i got into trouble, if they dont provide the cca with my sig, wouldnt that mean my moral obligation is just 100 pounds?

although total repayment with interest ect would been nearer 7k, but without the agreement they couldnt have that.

question everything!

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Hi Izzit,

 

How you deal with any moral issue is up to you.

 

If they fail to comply with their obligations to suppy a copy of your agreement, you can withhold payment.

 

If they sue you, it will be for the court to decide if you owe anything.

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  • 3 weeks later...

ok i got a reply back in response to my second cpr letter on this one.

 

Starts with an apology for the delay in responese to my letter, they go on to say they provided a copy of my agreement, and enclosed the exact same document again.

They say they are not prepared to provide me a copy of the agreement bearing my sig, as the enclosed copy meets the requirements of section 77.

They do not accept that im entitled to pre-action disclosure of the document for these reasons:

 

it is well established that where allegations on which pre-action disclosure applications are based are diffuse and unspecific, an applicant will fail to satisfy the test for seeking standard disclosure (sinc ethe case against which a party is to disclose has not been clearly set up).

 

Well its unspecific because i cant be specific until i see the signed agreement?

 

2 there isconsiderable doubt as to wether disclosure would ever be reached if i were to issue proceedings. Where this is so, case law establishes that paragraph © of cpr31.16 will not be deemed to have been satisfied.

 

They are under no obligation to to provide me with the document, and will oppose and application made through the courts.

 

i think they mean they dont have one, but will do everything they can to not let anyone else find that out :O

 

Any ideas on next step?

Will take a look at smtp's thread again.

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Hi Izzit,

 

You shouldn't assume their reply suggests they don't have an agreement for the a/c. They are merely continuing to avoid disclosing the doc't.

 

Next step on the CPR route is to make the Application to court.

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Hi Izzit,

 

If you sent CPR letters 1 and 2, that's enough and you can proceed.

 

The CPR thread sets out exactly what you need to make the court application.

 

No need to move your thread, IMHO, but will if you want. :)

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  • 2 weeks later...

ok am working on the 244 today, have to admit im a bit nervous tho :)

Just made sure i have my papers in order, one or two letters i forgot to date, but thats ok i think, cos i got responses to them.

question everything!

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  • 3 weeks later...

im about to be issued a second DN for this account, can they issue a second DN for an account?

Not been able to file the 244 yet, since im working but on a very low income, main bills have to go first :(

question everything!

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Have a look here to see if you'd qualify for fee remission - http://www.hmcourts-service.gov.uk/courtfinder/forms/ex160a_0406.pdf

 

Check out the Data Protection and Default Issues forum re 2nd DN.

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