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    • it's 85k of turnover (well, now £90k). However, you're digging yourself into another hole here. That ship has probably long since sailed. Is it worth pursuing this? You're not going to get anything back from it either way.
    • Hi,   A few pointers from yesterday to take note of evris cpr 27.9 failed again so we should really make issue of this also their WX fail to comply with CPR so again we should take issue with their statement of truth  you cant get tort if you get damages under subsection 7 of CRA because its double recovery  - not sure what we think of this? however its the first time i saw the judges make reference to your non automatic rights from s49 which s54 and 57 assist with. We should start stating this specifically for claims as I think its much better than just 49 and 57 as we need to make it clear where our non automatic rights come from as 54 automatic frankly dont help  I have sent the claim form and defences to the admin email because I can’t upload them for some reason as it wont let me but thought this may help as its the first time we’ve taken tort to trial. although i think the DDJ was honestly struggling to understand some parts of the law because he was asking me about them and how he should interpret them, especially for the automatic. Will apply for transcript if you want it?
    • I decided on confrontation - which I hate.  Omg the arrogance of the driver.  They refused to say who had given them the alleged permission to park on the private land - unless I proved ownership.  I couldn't believe they could be so objectionable.   They advised they couldn't take public transport to work as they lived too far away.  They couldn't rent a local garage as none were available. I simply said that's their issue not mine. It was infuriating that this person had such misplaced entitlement.  However I decided to humour them and show them the title deeds.   They couldn't respond.  Although at this point they alleged some guy in a city up north - whose name they couldn't remember - gave permission!!    They then asked if they could buy the garages and land!! Yet can't afford to park on a meter !! They seemed to back down and agree to now park elsewhere.  I hope so. 
    • I've worked out the contractor invoiced apx 250k - Without adding vat to the invoices.  So based on above he should have added vat to all invoices once he reached 85k?  Obviously he had to pay his labourers - would those payments get taken off what he received?  Or it doesn't matter cos he invoiced for the high sum?
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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claim with capital one cca


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Hi, usual stuff I'm afraid - no work , no money

Have cca'd capital one and just got back a copy of their present T&c and have replied that they have not complied etc.

now have a "final response" from Ellie, will try and post it up but is seems to be the same as others have recieved.

Question is what should I do now

 

Hugely usfull site this - gives one confidence to chase them!

Edited by chris2806
typo's
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Hi Chris and welcome.

 

Are there any unfair charges on the account?

 

You have two choices really, play silly buggers with them or reclaim the charges against the balance of the account and then play silly buggers with them.

 

Jogs

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wow that was quick!

 

my preference to to play silly buggers, in an ideal world I dont want to contiue paying them - they have had a fortune from me so would like to find their agreement to be unenforceable - but what are the chances of that?

 

thanks

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  • 2 weeks later...

Chris, the Notice of Arrears can be filed and ignored. As they rightly say, it is now a requirement that they issue these at least ever 6 months. Why? I have no idea.

 

It is not a Default Notice.

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  • 1 month later...

Hi all, yikes! looks like I've just got a default notice, would someone be kind enough to have a look and suggest what my response should be

thanks

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Hi Chris,

 

I'm afraid to say thats definitely a Default notice and the prescribed format of words appears to be ok along with the dates to remedy.

 

They shouldnt default you when they havent complied with s78 but I'm afraid they will.

 

S.

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Yes, I am also sorry to confirm that they appear to have got it right this time, by allowing 28 days from the date of the letter.

 

However, the clause 8 they say you have breached. A possibility they have messed up there, you dont have an agreement from what I can see. So they might have got that bit wrong :)

 

However, until you see a copy of the agreement then you wont know for sure.

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Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

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1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

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Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Hi citizen b and shadow, thanks for the reply and help, what should i do now? just sit it out and wait for court action?

regards

chris

 

Might be an idea to send the account in dispute letter telling them they havent responded to your s78 request properly.

 

You could try a Subject Access Request to see if they send the agreement, its £10 unfortunately.

 

If your credit rating is important I'm afraid its going to take a battering, even if you were to get help from CCCS or national debt helpline in negotiating minimum token payments of £1 a month they'll probably default you in the process.

 

If youre not worried about the credit rating and can put up with lots of phone calls and letters then you could just ride out the storm and do the same as most cap one threads on here... each time they push it to a Debt collection agency, write back saying the account is in dispute send it back to the original lender. This can go on and on... if the agreement you have signed is the same as some one here, it'll just keep doing the round until they possibly sell it and then they might take you to court, although if you have no job and no equity in your home its unlikely they'll do that.

 

S.

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Hi Chris and welcome.

 

Are there any unfair charges on the account?

 

You have two choices really, play silly buggers with them or reclaim the charges against the balance of the account and then play silly buggers with them.

 

Jogs

 

At this stage, you still havent received a copy of the agreement. Just because they say they do have a copy doesnt make it so. When was this account opened?

 

Have you sent a Subject Access Request ?

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Hi, thats the worry for me, don't have a job at the mo, but do have equity in house, my wife is very nervous....

 

Unfortunately if it does get passed to a DCA they'll do a search and will attempt to find out the equity left in the house to see if you could raise funds that way... they may even offer you a secured loan on the house to tie you in.

 

Its a long way from that though.. they havent responded properly to your s78 request, they would need to default you and terminate the agreement before selling to a DCA.

 

The DCA would have to take you to court and convince a judge that they have complied with the s78 request, that the doc is enforceable and then the judge will look at your income and expenditure and work out an amount you can pay. If you are on benefits that can be as low as a token £1 to each creditor (Dont forget debts are personal, your wifes income is nothing to do with your position)

 

If you then didnt pay the CCJ amount agreed then they could haul you back in court to get the money.

 

Thats the normal way of things

 

Read around the Crapital one threads to get a feel for what they are likely to do next and how they operate. I must admit when I was reading them most were just getting passed from DCA to DCA, so its phone/letters etc but I dont think many were taken to court as crap1 know the agreements dont stand scrutiny usually.

 

Hope this has put your mind at rest a little.

 

S.

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  • 5 months later...

Hi all, an update

recieved a letter last week saying they had "unfortunately omitted some information" and enclosed a copy of an application form (with no T&C ) so I've written back thanking them and pointing out that they had already written stating they had sent all that was required and that I was a bit put out that they had passed the aledged debt to a DCA - I have requested that since they have a document then perhaps they would be good enough to copy both sides and send it to me.

will wait and see what happens next

thanks for your help

chris

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Hi all, an update

recieved a letter last week saying they had "unfortunately omitted some information" and enclosed a copy of an application form (with no T&C ) so I've written back thanking them and pointing out that they had already written stating they had sent all that was required and that I was a bit put out that they had passed the aledged debt to a DCA - I have requested that since they have a document then perhaps they would be good enough to copy both sides and send it to me.

will wait and see what happens next

thanks for your help

chris

 

What is most important is that the "prescribed terms" are on the document that you signed with them. The Terms and conditions are variable and separate. The core terms "prescribed" terms should remain the same.

 

You are entitled to receive a copy of the agreement with prescribed terms and your signature. copies of both the T&Cs at inception and any current version.

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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