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    • i see you are posting this all over the internet too. here you say it was returned by the safety camera dept UK, Wales Returned NIP Nov23 - Heard Nothing - Now It's been returned as refused and have SJPN Form. Help please? WWW.FTLA.UK UK, Wales Returned NIP Nov23 - Heard Nothing - Now It's been returned as refused and have SJPN Form. Help please?  
    • I see what you mean. I will wait till the 8 weeks is up and then take it up with FOS. Before I do will be on with some more details on the SAR. Thank you once again. 
    • Tagging @stu007 who's great with this. You should have at least 2 months notice with a Section 21 notice (Which Form 6A is used) For now, scan, redact and upload anything you think will be useful    
    • That's fine.  The important thing is to show Kev you're trouble and so best to drop you like a hot potato. Invest in a 2nd class stamp tomorrow - all Kev is worth - and get a free Certificate of Posting from the post office.
    • Do not under any circumstances plead guilty until we know what we are dealing with. It's a sure way to 9 points. The tried and tested way to handle this is to plead not guilty to both charges and offer to plead guilty to speeding provided the "Fail to give information" charge is dropped. But I am concerned about this "ticket refused" sticker. I've never heard of this before. A "ticket" is not a term used in connection with speeding offences. There seems a distinct possibility that your response was received by the police but one thing worries me: I've never heard of a sticker being placed on a response and it being returned "Return to Sender". t's just not what ticket offices do. If you could post a picture of this document and the sticker it might help.  If you can show the response was received you may have a defence to the "Fail to Provide" charge (provided you completed your response properly). If the police are saying you did not respond they cannot succeed with a speeding charge (as they have no evidence you were driving). But if you did not respond, who put the sticker on the document and sent it back yo you?
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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When your claim got stayed, you would have had a letter from the courts, you need to find it and see what it says.

 

Just had a re-read of mine and it states:

 

"Within 2 months after that decision is given (subject to any appeal that may be made), the parties or either of them shall inform the court in writing whether or not this case has been settled, and, if not, that further case management directions are or a hearing date is desired, and any party seeking further case management directions or a hearing date shall give a time estimate for the small claims hearing".

 

It's the last part, I'm not really sure I've grasped. Any thoughts?

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It just means that once service resumes, if either side still wants to go to hearing instead of settling, they should tell the courts how much time they think they'll need at the hearing (so they can arrange their dockets accordingly).

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Hi all,

 

Along with all of you i have been awaiting the outcome of this case, a further rack of charges accruing over the last year.

Not being too pessimistic but in the current economic climate, even if the eventual ruling goes in our favor, can the government allow a potential payout of billions when they in effect own the banks now anyway.

Is there any way they could intervene and stop us getting our dues back?

 

Guy

Bank Claim Result

NatWest £2051 UnGagged myself. They paid up in full:D

Barclays £641.81 Settled in full.:D

MBNA AOL £390 account credited

MBNA Card £880 account credited

MBNA Loan £115 LBA 03/07

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Hi all,

 

Along with all of you i have been awaiting the outcome of this case, a further rack of charges accruing over the last year.

Not being too pessimistic but in the current economic climate, even if the eventual ruling goes in our favor, can the government allow a potential payout of billions when they in effect own the banks now anyway.

Is there any way they could intervene and stop us getting our dues back?

 

Guy

 

Considering that some estimates suggest as low as £2billion in payouts and that one bank alone has insured their debts for £250 billion, the economic climate will have nothing to do with it. They can't intervene on a legal process because it would an abuse of state.

.

FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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Well some light at the end of the tunnel for some of you i hope, i received a letter from Farclays dated the 17th saying they had reassessed my case for hardship and were tranferring the sum of the charges 'which they still dispute blah blah' into my account 'as a good will gesture' but also that should the finding be against them they would pay the rest.

 

And i bet they think i'm going to keep that account open and use it, ha ha ha

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Well some light at the end of the tunnel for some of you i hope, i received a letter from Farclays dated the 17th saying they had reassessed my case for hardship and were tranferring the sum of the charges 'which they still dispute blah blah' into my account 'as a good will gesture' but also that should the finding be against them they would pay the rest.

 

And i bet they think i'm going to keep that account open and use it, ha ha ha

 

Well done,

Nice to hear of some progress being made in hardship cases.

 

Perhaps you wouldn't mind helping others here by explaining how you managed to get your case reconsidered on hardship grounds?

 

Did you have to make an application, any submissions etc ?

 

Would you mind (with personal info removed) posting up an outline of any submissions & arguments you put forward ?

 

PM

All opinions and advice I offer are purely my own, and are offered without any liability. If unsure seek the help of a licensed professional

...just because something's in print doesn't mean its true.... just look at you Banks T&C's for example !

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Well done,

Nice to hear of some progress being made in hardship cases.

 

Perhaps you wouldn't mind helping others here by explaining how you managed to get your case reconsidered on hardship grounds?

 

Did you have to make an application, any submissions etc ?

 

Would you mind (with personal info removed) posting up an outline of any submissions & arguments you put forward ?

 

PM

 

Yes, I would appreciate that too actually.

 

Bookworm, didnt get a chance to look last night through my paperwork for the court letter re the stay, will look later!

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Yes basically i filled out a form barclays sent me when i made my original claim for hardship, giving my details, debts, income, outgoings, etc.

 

They originally said it wasn't a good enough case but the new letter says about

 

::::complaints regarding unauthorised overdraft charges still being on hold.

 

They have recently revised their policy for dealing with hardship claims, and have reviewed my information and decided to accept my claim for difficulty. So as a gesture of goodwill they have transferred the sum of my charges (not the full claim amount) to my account.

 

In the event of a court or regulatory body ordering them to make a payment with regard to my unauthorised overdraft charges complaint, such payment will be made less the amount of the goodwill payment.

 

This the "final response" with regard to my financial difficulty claim.:::::::

 

 

That's the slightly abridged version but it covers all the relevant info, i think they have been told that they are gonna have to pay out and would rather seem to be helping those in desperate need before they are ordered to do so. Farclays trying to save face i think,

 

Just as a side point i won't be using barclays as i never opened an account with them, i did have a Woolwich account some time ago.

 

 

Cough Nationwide cough

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Congratulations Vinnystoolbox! I have to say I'm shocked that they've done this but that shouldn't take away from the fact that you've got your cash so nice one!

 

It still amazes me that this isn't really classed as evidence that the banks know they're wrong as surely no one is naive enough to believe that they really are paying back charges because they actually care about you as a customer or person?!

 

If they didn't expect the worst they would sit tight and let you rot (so to speak).

 

Or may be I'm just being paranoid?

Prelim letter received by Barclays: 26/03/07

**************no reply***************

 

LBA received by Barclays: 10/04/07

**************no reply***************

 

N1 filed at court: 25/04/07

N1 received by Barclays: 04/05/07

Offer of £1,885.00: 04/05/07 (turned down)

Offer rejection received by B'clays: 08/05/07

Barclays Acknowledge Claim: 11/05/07

Barclays Defence Filed: 18/05/07

 

Directions Hearing Date Set: 06/08/07

Case Stayed Until Feb '08

 

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lol, all payments are classed as "gestures of goodwill" ie they're admitting nowt. They are however, alleviating hardship(some would say that they caused)

.

FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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lol, all payments are classed as "gestures of goodwill" ie they're admitting nowt. They are however, alleviating hardship(some would say that they caused)

:D

 

Yeah, I know that and I know legally it has no sway but surely everyone can actually see through it?! Surely!

 

It's just a little frustrating that banks will claim it's goodwill when no organisation with the aim of making profits that are as big as possible would actually dish out millions (from when this all started) unless they had to?

 

I honestly don't believe the banks are sitting there saying:

 

"Hey you know, I'm not sure these charges are fair..."

"Oh really, wow. Thats interesting. Go on."

"Well, it seems they have to be a fair representation of the cost to us and I'm not sure they are. And look, Vinnystoolbox and others are suffering financial hardship - lets just give them some of this back as a gesture yeah?"

"Hmm, do we have to?"

"No, we don't have to. It would be nice though wouldn't it?"

"You know, it really would. Fetch the cheque book and my good pen; I've some signing to do"

 

And they all lived happily ever after...

 

As a complete aside to this, I hope you don't think I have any beef with you yourbank? I'm aware it may look that way in the other thread but it was never on my agenda.

  • Haha 1

Prelim letter received by Barclays: 26/03/07

**************no reply***************

 

LBA received by Barclays: 10/04/07

**************no reply***************

 

N1 filed at court: 25/04/07

N1 received by Barclays: 04/05/07

Offer of £1,885.00: 04/05/07 (turned down)

Offer rejection received by B'clays: 08/05/07

Barclays Acknowledge Claim: 11/05/07

Barclays Defence Filed: 18/05/07

 

Directions Hearing Date Set: 06/08/07

Case Stayed Until Feb '08

 

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Yes basically i filled out a form barclays sent me when i made my original claim for hardship, giving my details, debts, income, outgoings, etc.

 

They originally said it wasn't a good enough case but the new letter says about

 

::::complaints regarding unauthorised overdraft charges still being on hold.

 

They have recently revised their policy for dealing with hardship claims, and have reviewed my information and decided to accept my claim for difficulty. So as a gesture of goodwill they have transferred the sum of my charges (not the full claim amount) to my account.

 

In the event of a court or regulatory body ordering them to make a payment with regard to my unauthorised overdraft charges complaint, such payment will be made less the amount of the goodwill payment.

 

This the "final response" with regard to my financial difficulty claim.:::::::

 

 

That's the slightly abridged version but it covers all the relevant info, i think they have been told that they are gonna have to pay out and would rather seem to be helping those in desperate need before they are ordered to do so. Farclays trying to save face i think,

 

Just as a side point i won't be using barclays as i never opened an account with them, i did have a Woolwich account some time ago.

 

 

Cough Nationwide cough

 

Thats really good to hear.

I have submitted a complaint to the ombudsman about my hardship and they're looking into it, so watch this space.....

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