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    • Please bear with me here i shall try and make this short but with all the detail, but i need help ASAP as there is limited time allowed for this process. I have been with my company 4 years and have advanced through the technical ranks to my current position,  we have an annual report which goes from 0-4 and for three years i have never scored lower than a 3. I was promoted to the role i am in now as an area quality assurance lead and the location was for the NE ( i live in the NW) eventually a similar role became available for another role in the NW. I asked my line manager if he minded me applying for it and he had no issues, i applied sat the multi stage interview and was given the role. My role is now classed as "at risk" of redundancy as we are moving from 4 regions to two which means they are also moving from 4 roles to two roles in my position. Two people are considered safe and myself and another at risk, my question is what is the criteria to separate safe from at risk . In the documentation received from my company it is below, i have zero issues and i know cv against cv mine wins, i was even selected by the company as a company mentor because of my experience in engineering and leadership. This is a closed group of maybe ten people and i am the only non senior executive included.    ·         Performance and Behaviour : I have zero behaviour issues, no issues with performance from my current line manager.  ·         Performance Improvement/ Disciplinary Records   : Zero disciplinary's and no performance issues, in fact my line manager on record has said I'm forthcoming ·         End Of Year Rating : Issues explained below Now my line manager was leaving the company and he did tell me "there was some politics involved with you getting that role, the city build manager and head of area build had promised it to their lead engineer (something they had no right to promise as it has to go though the process ) anyway from day 1 it became very clear that i would not be accepted for this reason within their community although i did just try to help them achieve quality and specification as that was my role. After a few weeks it became very apparent as to why the role had been promised to their man, i found issues where properties had been signed off as ready to accept subscribers when they were not ready (for bonus and stat reasons) and several quality issues i discovered which we could remedy and improve our productivity (unfortunately this would highlight that these issues had been there and not dealt with) My new head of area build (part of this trilogy of him, city build manager and lead engineer)  clearly did not want me there (for the reasons stated) but paid lip service, i had highlighted that i needed to walk off some structured with our canter of excellence counterparts ( as this was part of my role to link in with them for national issues) and he responded by saying i am not to walk them off, and that we have sufficient engineers to do that task (by saying this he could make sure that the engineers would take them round to structures that are A not the ones i have highlighted, and B would have very minor issues) This battle went back and forth over the months where i tried my best to build up the relationship with  them, my attitude was ok you have made some mistakes here, but we are all a team and even though you have hidden issues i can help you remedy them and hopefully we can do so and keep them off the radar,  but they just never did, So moving forward to October last year (2023) this is getting near to annual review time, now i had helped the company out massively by working a substantial amount of weekends and nights to fix issues, and i said i would take most of the time as TOIL ( as agreed with by my previous head of area build) this was 30 days. My current head of area build said i needed to put my leave in as it had been flagged as having a large amount. When i did input the leave (it would result in me taking all of December off) he was unhappy with me and was extremely curt in his responses as he could find nothing on the system for my TOIL , i explained the situation, my line manager would ask if i could work the hours, i would, and when i wanted leave he would authorise (we had an good working relationship, he was an excellent manager) he ended up going to HR to ask their advice and a teams call was set up with myself, head of area build and HR, it was confirmed by HR that it was a company error, when you want to input TOIL there should be a dropdown option in the leave menu and one of the options would be TOIL, this had not been setup on mine. So the company authorised the leave explaining that this should have been done and hadn't, i did say that this is the way it had always been and pretty much everyone on my team then operated this way, TOIL had never been discussed and none of had this option available. So i entered my leave from 4th December - 2nd January,  My line manager was an outside contractor and was leaving the company on the 15th December. On my return i found that we had a new head of area build, it would be a temporary position as they were not going to fill the position permanently and he would be covering his role (Scotland) and this role (NW). I contacted him to say that i had not received my end of year report yet and when would this happen as i had not sat with my line manager tor mine. A little over a week later my HoAB and i had a teams call, it was a introduction meeting and end of year report, he said that he had received feedback from the outgoing manager and he had given me a 2 (i have as explained before never scored lower than a 3) he asked hoe long i had been in the current role (just over a year) as this grade can mean you are new to the role and need a little supervision, haven't built up relationships with stakeholders etc. So he explained what my grade and bonus would be and if i had any feedback, i explained that this was unfair, i had proof that i had not met my targets (i say targets as there were never really any set, but going from emails and conversation we have had, and the job description) i had even created Powerpoint presentations which were very complex into how our network works from beginning to end  as there was distinct lack of knowledge here and i am a lead trainer / assessor (this btw he was extremely impressed with) He did say he had spoken to people in the centre of excellence which o believe was the head of operations, and he did look confused as to the disparity in feedback from them and the original manager that wrote my report. I contacted HR to raising my concerns that i had not sat with my line manager to go through my report,  had i had the chance to do so, i could have rebutted anything said as i had proof of my achievements even though he had set no defined targets, i could prove that i had been extremely active in identifying and remedying issues, HR did come back to me and these are their comments  1) "Your rating was submitted by your manager at the time xxx xxxxxx and he should have carried out an EOY review with you. The rating would not have been provided in this review but feedback should have been shared" [this never happened] 2)  Initial ratings where then discussed and reviewed during a calibration process (for your team) this will have included HOABs and RDs. During this session ratings can be challenged and changed. I can confirm that your rating was not changed as a result of this session and it remained at the rating that xxx submitted. 3) xxx did provide thorough feedback to xxx xxx in a handover so if not already done so it may be worth speaking with him to understand that feedback further.   4) In terms of reputation and the concern you share – ratings are not made public and are private to each individual. 5) And this first line obviously is incorrect " As far as i can see this would be the only separator they could have measured me on to separate safe from not safe, and if so the company did not follow its own procedure. My current line manager said " an error had occurred as you had not received the option to  sir with your manager for your review, and the company needs to make sure this error does not happen again) Well then they are admitting there was an issue and it needs remedying not sweeping under the carpet. All of this is documented. To remind the rating of a 2 is not a concerning grade. Please see descriptor below Generally, needs little supervision but does on occasion require direction/supervision. Does not always anticipate changes to the work environment and could adapt more quickly. May be seen as a strong performer in certain situations or by some audiences but may not perform at that level in all situations. May need some development or guidance to carry out some elements of role. May not consistently demonstrate the right behaviours. May have been on Performance Improvement during the year but has since shown strong improvement        
    • Also, what is the value of the dress and have you refunded the purchaser?
    • Simon Case was at the Covid inquiry yesterday. Finally. ‘Eat out to help out’ launched without telling official in charge, Covid inquiry hears | Covid inquiry | The Guardian WWW.THEGUARDIAN.COM Simon Case, who was responsible for Covid policy at time, calls Boris Johnson’s Downing Street the ‘worst governing ever seen’  
    • I think for the moment you will have to wait for the return of the dress to you And then take some decent photographs which will show the damage very clearly. You will have to provide these to parcel to go but also you will need them as evidence for the court if that's the way this matter goes . Let us know when you get the dress and you have the photographs. It would be helpful to see the photographs here. In the meantime I suggest that you start reading as many of the stories on the subforum as you can manage in 2 or 3 days and that means quite a lot. In particular read the pinned posts at the top of the subforum which will explain the principles involved which you will probably have to use if you bring the matter to court. When you have done the reading, when you have received the dress and when you have the photographs then come back here and we can go to the next step      
    • Solid blocks of text are very difficult for people to follow and especially when they are using small screens such as telephones. This discourages people from giving you the kind of help that you need. Please will you make sure that your posts are properly spaced and punctuated in future.  I have done this one for you on this occasion
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urgent help please-Had an accident in Courtesy Car


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Need urgent help with regards to courtesy cars.

it's a long story but i will try to brief it as much as possible. our 53 plate peogot went in to garage for repairs for which the third party's insurance was paying for, it was a local small size garage.

My wife asked how long it will take them to get our car ready to which they said 4 to 5 days but my wife said to them that i go to work and i will need a car. this owner of the garage who was dealing with us went inside and gave keys to my wife for M reg Golf. This was our first experienced in this kind of a garage befor we always went to dealers. so she tooke the keys and went to work. second day she had an accident and it her fault too. We told the garage guy as to what happend who advived us to go to our insurance company and talk to them. We went to our insurance who told us that they cant do anything but we should go back to garage as it was a courtesy car owend by garage.

In the mean time MIB got involved as they classed my wife as uninsured driver. We told them the whole storey and they wrote to the garage who denied to give any details. I got my own solicitor to write to garage to disclose their insurance details to us, as we have found out that garage does have a traders policy but they just not replying. Last week MIB sent me their solicitor who intend to recover over 29000 thousand pounds and told us that because she was the driver of the car, its her resposibility and she will have to take responsibility. Since last week we have lost our sleep, plaese someone help.

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What is this £29,000 they are intending to recover?

 

Was the car being driven on the garage policy or on your wifes? If it was on your wifes, then unless she is full comp, she won't be insured, and if she is fully comp, then it will be only basic third party so she won't be able to claim anyway, so that leaves the garage insurance.

 

Whatever she hit, (the third party) should be able to claim on her insurance if she was only covered third party.

 

An M reg Golf does not have that much value, so if you do have to pay, you would probably be better off buying another Golf to give to the garage in place of the damaged one and keeping the damaged one and selling it as spares to at least get something back.

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I would imagine you would have Fully comp on a 53 peugeot, so you will be covered for driving the loan car on third party cover; however my experince says as a loan car the garage would also have an any driver policy so that would take precedence and that should cover it. Normally whan taking a loan car you sign a document to say you will cover any excess due resulting from an accident. if nothing signed then you will not have to pay that.

Put in an accident notification ( not a claim at this stage ) to your own insurers ( accidet details etc. ) and send a copy to the garage for them to pass on to their insurers.

Forward all correspondance you recieve on to your insurers unanswered and let them advise you and deal with it.

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Hi Conniff, Thanks very much any advise is helpful at this time, the issue is not with the M reg golf car that is only worth 4 to 5 hundred pounds.the 29000 bill is sent to us by MIB(motor insurance burue who have paid to the third party as my wife was at fault and recognised by MIB as uninsured driver because neither our insurance or the garage was accepting the claim under their insurance.

secondley i had a fully comp. on our own car which was under repair with the garage and my wife is the named driver in the policy.

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HI RAY,

yes i have fullu comp.but my wife is a name driver and i am the policyholder. my insurance just said that because it was a courtesy car it should be covered by the garage because they are the owner of the courtesy car(golf). i have put alot of pressure to the garage but they would not give me their insurance policy and since then i have found out that the garage does have a trader policy in place. we did not sign any documents secondly about the notification, i have been through that process but my insurance is not even willing to get involve as they say that this car has nothing to do with them.

Also you mentioned about the loan car, is there any difference in the courtesy and loan car (as i dont want to make a technical mistake in using the words as they might have different meanings in insurance law).

someone advised me to take the garage to the court and they will force the garage to disclose the insurance details. do you think is it the right way to go about.i have written enough letters to garage myself and through solicitors but no luck. thanks

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Ok correct your wife will not be covered by your insurance and I now suspect not on the dealers insurance, however it would have reasonable to expect that it was insured or they would have told you take out your own insurance!

The MIB would be able to check if and who insured the car I would of thought?

You may have to take legal advice on trying to get the dealer, or his insurers, who made the car available to bear the claim through their not telling you about the insuance situation; then again they may say you should of asked!

Some dealers/garages do in fact ask you to pay for the insurance during the loan period.

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Yes ray spoke to mib sols and they said you do what you have to do to recover your money or get them to disclose the their trader insurance details.as the garage has not been responding, i have decided to take them to court. so issued them a LBA yesterday giving them 7 days to disclose their insurers.

hopefuly if they still not reply then going to submite the N1 form to start the proceeding.

Will keep you updated.

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