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Credit Solutions Ltd - Advice needed please


***inca***
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Hi Inca

 

This is a debt for around 2.5k that CSL are now dealing with (this was originaly a Barclaycard debt). Have you asked for the credit agreement by way of a CCA Request yet

 

CSL wanted me to pay £50 a month originally, I said that £35 was all that I could afford. They accepted this. Can you afford this?

 

I am now in receipt of Job Seekers Allowance, I sent a chq off to them for 35.00, I checked with my bank and the money had gone out of my account.

 

I then got a letter from them asking me to pay immediately as I had missed the payment.

 

Unbeknown to me, my bank had paid the chq out and then back in again as my JSA didn't go in till the next day (surely they [EDIT] could see I had money pending for the next day?) anyway I spoke with CSL and made a payment. Banks will not care if the money is there th next day, I would also check to se if they have hit you with any charges for this and reclaim them back from the bank

 

I was then told over the phone that because it was late I had broken the agreement and they would only accept a minimum of £50 a month now. Really how nice of them

 

I cannot afford £50 a month, my JSA goes nowhere! Only pay what you can afford, Minimum payment £1

 

Can someone please point me in the right direction of some template letters (have done a search but cannot find them) so that I may write to them, enclosing a chq telling them this is all I can afford?

 

Also, are they allowed to just up it willy nilly? No but they will, if they think you will let them

 

Some help would be much appreciated.

 

Thanks :)

 

OK send CSL a CCA Request, it costs £1 and can be found in the templates library Template N

 

Do not sign it, send a postal order, send by recorded delivery

 

they have 12+2 days to provide a valid agrement, after this time the account is in dispute and you can if you wish withold payment.

 

if they come back with an agreement do an Income and expentidure sheet and offer them £1 a month only

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Send the cca Request today / tomorrow send them a postal order for £1 as payment, stating this is all you can afford.

 

Send this with the CCA request

 

Your Street

Town

City

Postcode

DATE HERE

Company Name

Road

 

Town

City / County

Postcode

 

 

Dear Sirs

Harassment by telephone

 

Account Number: XXXXXXX

I am writing in relation to the quantity and frequency of telephone calls that I have received from your company, which I deem to be personally harassing.

I have verbally requested that these stop, but I am still receiving calls. (Delete if necessary)

I now require all further correspondence from your company to be made in writing only.

I am of the view that your continued harassment of me by telephone puts you in breach of Section 40 of the Administration of Justice Act 1970, and the Protection from Harassment Act 1997.

If you continue to harass me by telephone, you will also be in breach of the Communications Act (2003) s.127 and I will report you to OFCOM, Trading Standards and The Office of Fair Trading, meaning that you will be liable to a substantial fine.

Be advised that any further telephone calls from your company will be recorded. (**Even if you don‘t yet have recording equipment!!**)

 

Yours faithfully,

 

--------

remember you are the one in control not them, you decide how much and when you wish to pay, if they start calling just say in writing and put the phone down

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CCA Template in the templates library on the CAG template N

 

http://www.consumeractiongroup.co.uk/forum/general-debt-issues/20758-creditors-dcas-letter-templates.html

 

Send this by recorded delivery with a £1 postal order.

 

In a seperate letter send a £1 postal order with a letter stating that due to working out an Income and expenditure form, this is all the capital you have spare to pay towards this debt. and that from now on you will only be paying £1 a month towards this debt, also state in the same letter that from now on all correspondence will be in writing only, and that if they phone you will refuse to answer any security questions.

 

if they do then phone send them the harassment letter above

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I only offer advice, if you want to offer more then feel free

 

Isn't saying I can only afford £1 taking the pee though? Nope

 

If it did go to court wouldn't they think I was silly, as I can afford more than £1? Nope

Sorry for all the questions, but thank you for your replies Your welcome

Edited by PGH7447
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