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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Login prob


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However, if I use the second link

 

http://www.consumeractiongroup.co.uk/forum/

 

It takes me straight to the forums.

 

Same here.

 

But if I try to log in to the forums using that page, then I am redirected to the site shown above rather than logged in. :eek:

 

It is very odd, but that is what happens.:confused:

 

I can log in when logged out by replying to a thread (as done here) but not from a normal login box as on the forum front page. Bizarre.

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I use Firefox.

 

If I Google "Consumer Action Group" and use the first link

 

http://www.consumeractiongroup.co.uk/

 

I will get the CAG main page.

 

However, if I use the second link

 

http://www.consumeractiongroup.co.uk/forum/

 

It takes me straight to the forums.

 

No problems though either way.:confused:

 

On the my desktop PC, I use the latest version of Firefox on Windows xp where I've been getting the probs above.

 

On my wireless connected laptop using Firefox and vista I get the expected results when trying to log in.

 

Come on webby whats occuring?

I'm not an expert so check everything I tell you, however click me scales if I've been useful.

Light travels faster than sound. This is why some people appear bright until you hear them speak.

 

There is no freemasonry like the freemasonry of Golf

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So on the laptop you log in OK, without any problems? If that is the case then you have proved that it is not the CAG site that's causing your problem, otherwise you would get exactly the same problems whatever PC you used.

 

If the first statement is true, then the problem lies with your desktop PC.

Can you access the internet, using Internet Explorer? If so then try that. If you can then log in to CAG OK then the problem lies with Firefox.

In that case, delete the Firefox program and then do a fresh install of it.

 

Also try physically logging off. Close the browser. Re-open the browser and then go to CAG front page. Select forums from the list on the left hand side of screen, then log in with your name and password. Don't forget to tick the remember me box if nobody else uses the PC.

 

Regards, Rooster.

If this has been useful to you, please click on the scales at bottom left of post. Thanks.

 

Advice & opinions of Rooster-UK are offered informally, without prejudice & without liability. Please use your own judgment.

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Sorry to butt in but it looks as though you are being directed to the link below

"http://www.cag.mediajump.co.uk/index.php"

which will always take you to the page shown on Fermi's screenshot. If you haven't done it already, try clearing your history and starting a fresh login to www.consumeractiongroup.co.uk/forum

Hope this helps :)

Edited by Trilby274
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So on the laptop you log in OK, without any problems? If that is the case then you have proved that it is not the CAG site that's causing your problem, otherwise you would get exactly the same problems whatever PC you used. not necessarily so

 

If the first statement is true, then the problem lies with your desktop PC.

Can you access the internet, using Internet Explorer? If so then try that. If you can then log in to CAG OK then the problem lies with Firefox.

In that case, delete the Firefox program and then do a fresh install of it. I'll try IE on my next login upstairs. I will refesh my firefox install.

 

Also try physically logging off. Close the browser. Re-open the browser and then go to CAG front page. Select forums from the list on the left hand side of screen, then log in with your name and password. Don't forget to tick the remember me box if nobody else uses the PC.

 

Done all that

 

Regards, Rooster.

 

Thanks for all the advice

I'm not an expert so check everything I tell you, however click me scales if I've been useful.

Light travels faster than sound. This is why some people appear bright until you hear them speak.

 

There is no freemasonry like the freemasonry of Golf

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Sounds like it could be a Firefox Add-in causing this problem. Try disabling your add-ins one by one and see if the problem goes away.

 

I'll give that try once I do a re-install, thanks :|

I'm not an expert so check everything I tell you, however click me scales if I've been useful.

Light travels faster than sound. This is why some people appear bright until you hear them speak.

 

There is no freemasonry like the freemasonry of Golf

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Tried the re-install of Firefox and still get the same result of being directed to that mickey mouse CAG site, is this site associated with CAG @ all?

 

Try'd login on IE and everything works as it should so its a Firefox problem.

 

Anyone got any ideas?

I'm not an expert so check everything I tell you, however click me scales if I've been useful.

Light travels faster than sound. This is why some people appear bright until you hear them speak.

 

There is no freemasonry like the freemasonry of Golf

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is this site associated with CAG @ all?

 

The only connection to cag that I can see on there is the logo. It doesn't appear to have any associated links. I will have a word with Webby and see if he can throw some light on it.

It is worrying to think that others are getting directed to this site.

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Sounds like it could be a Firefox Add-in causing this problem. Try disabling your add-ins one by one and see if the problem goes away.

 

WOOhoo at last a solution that worked, well done SL:)

 

I have an add on that tells me what the weather is going to do today and tomorrow, disabled this and problem went away:rolleyes:

I'm not an expert so check everything I tell you, however click me scales if I've been useful.

Light travels faster than sound. This is why some people appear bright until you hear them speak.

 

There is no freemasonry like the freemasonry of Golf

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Ah! Isn't it weird how these add ons do something completely different in addition to what you want them to?

All help is merely my opinion only - please seek legal advice if you need to as I am only qualified in SEN law.

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Glad that your sorted :)

 

Tiglet: Ah! Isn't it weird how these add ons do something completely different in addition to what you want them to?

 

It was a pain, its a firefox 'add on' prob only with XP, it's ok on my vista laptop.:???:

 

Tks all who came up with ideas to help

I'm not an expert so check everything I tell you, however click me scales if I've been useful.

Light travels faster than sound. This is why some people appear bright until you hear them speak.

 

There is no freemasonry like the freemasonry of Golf

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So I take it you no longer believe you are on some kind of stealth moderation?:rolleyes:

 

:DNo and I apologise to the site team for any offense, if in fact any was taken.:D. Perhaps Webby can sort out the problem of firefox add ons so it doesn't happen again.:roll:icon5.gif

I'm not an expert so check everything I tell you, however click me scales if I've been useful.

Light travels faster than sound. This is why some people appear bright until you hear them speak.

 

There is no freemasonry like the freemasonry of Golf

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Strange this - I thought I would be in a bit of bother because I use a Mac with Firefox, but apart from the initial login problem I had when joining, everything has worked perfectly.

 

Glad you got it all sorted though Conar. ;)

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I still get it. :( Firefox 3.04 on Linux.

 

As I posted earlier, it's definitely an addon/profile based problem since it doesn't occur using a blank profile.

 

However, with a brand new fresh and unsullied Firefox profile the problem does not occur.

 

It doesn't happen with a fresh Opera install/profile either.

 

From my end it 'appears' to be a problem with Firefox in some way. Whether cookies/cache or extension remains to be seen.

 

 

I don't have a "weather" extension though. :-|

 

Oh well..............

[SIZE=2][COLOR=SeaGreen][FONT=Verdana][URL="http://www.nationaldebtline.co.uk/"][/URL][/FONT][/COLOR][/SIZE]

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