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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Charlieho v HBOS -any sist information appreciated


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Decided to go and get charges back against HBOS - have followed procedure I used successfully against Nationwide.

HBOS have applied for sist at Greenock Sheriff Court.When I asked sheriff clerk at Greenock what was happening to sists,(when I lodged the small claim) she said that it depended on the sheriff hearing the case and that there had not been many bank charge small claims recently.

 

Do I have to tell HBOS that I am opposing the sist other than at the incidental hearing?? - I intend to use the arguments from the Govan Law Centre http://www.bankcharges.info/resources/sisted.pdf

 

Has anyone gone ahead and opposed a sist or gone to a hearing recently?

Nationwide Total settlement for first claim £810.92 (Charges £570.00) total charges £2579.00 (Another 4 claims to make)

 

Tesco personal Finance -NO penalty charges see post end thread

Egg DPA complaint sent to ICO see thread

Egg also trying to get defaults removed

Abbey National/MBNA credit Card - Eventually settled in FULL:)

 

Citibank Preliminary sent 19/08/06

MBNA DPA sent 30/07/06

Mrs CharlieHo v Providian DPA sent 30/07/06

 

MORE TO FOLLOW

 

Advice & opinions of CharlieHo are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

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I have had a sist refused three times by two different judges in Perth Sheriff Court. I used the Govan law Centre example of Cohen v Clydesdale bank and also hardship case. I would not bother to tell HBOS that you are going to oppose the sist. I did'nt and my case was against HBOS:)

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Texel, thanks for that note of encouragement.

Not quite sure of court procedure -

Did you just stand up and quote the Govan law Centre example of Cohen v Clydesdale bank or do you present a written statement for the sherrif to read??

Nationwide Total settlement for first claim £810.92 (Charges £570.00) total charges £2579.00 (Another 4 claims to make)

 

Tesco personal Finance -NO penalty charges see post end thread

Egg DPA complaint sent to ICO see thread

Egg also trying to get defaults removed

Abbey National/MBNA credit Card - Eventually settled in FULL:)

 

Citibank Preliminary sent 19/08/06

MBNA DPA sent 30/07/06

Mrs CharlieHo v Providian DPA sent 30/07/06

 

MORE TO FOLLOW

 

Advice & opinions of CharlieHo are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

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No bother once it was my time to speak (after the defence had their say) I quoted what I had written down from my notes. The Govan Centre bit I did not say it was from the Govan Law Centre. It let the judge know I had Done my homework. I stressed the point of the case being approved by The House of Session and was binding across Scotland. Hope this helps best of luck:)

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Texel,

Thanks very much seems a bit daunting to stand up a read all this out but I'll give it my best.

Did you go to court after your sist was not granted or did the bank settle??

Nationwide Total settlement for first claim £810.92 (Charges £570.00) total charges £2579.00 (Another 4 claims to make)

 

Tesco personal Finance -NO penalty charges see post end thread

Egg DPA complaint sent to ICO see thread

Egg also trying to get defaults removed

Abbey National/MBNA credit Card - Eventually settled in FULL:)

 

Citibank Preliminary sent 19/08/06

MBNA DPA sent 30/07/06

Mrs CharlieHo v Providian DPA sent 30/07/06

 

MORE TO FOLLOW

 

Advice & opinions of CharlieHo are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

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This case has been going on since feb I have been to court six times. i have been to the court on so many occasions that I am greeted Good morning Mr----. I have had cases against HBOS RBS and many credit card companies All ended settling out of court except this one I am doing for my son. The last day in court should have been the last one except I made a mistake I did not realise that for the proof day I had to have my proof papers handed to the court two weeks before the case. I had them with me but the judge told me I had to come again on the 5th.Nov So i made sure I got them to the court in time. I took them on the 9th. Oct. only to be told that the 5th. Nov. was only to arrange another day for the proof:mad: So i will be going again some time later:mad:. I hate to say it but the judge said the 5th. was for a hearing. But the sheriff officer said otherwise.:mad: So we will see whatn happens!

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texel , you''ll get there in the end.

Have you heard of anyone losing there penalty charge case?

Nationwide Total settlement for first claim £810.92 (Charges £570.00) total charges £2579.00 (Another 4 claims to make)

 

Tesco personal Finance -NO penalty charges see post end thread

Egg DPA complaint sent to ICO see thread

Egg also trying to get defaults removed

Abbey National/MBNA credit Card - Eventually settled in FULL:)

 

Citibank Preliminary sent 19/08/06

MBNA DPA sent 30/07/06

Mrs CharlieHo v Providian DPA sent 30/07/06

 

MORE TO FOLLOW

 

Advice & opinions of CharlieHo are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

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I was up in court in Tain two weeks again to appeal to a sist from RBS. The judge suspended the Sist until a conclusion is made to the OFT hearing at the end of this month. I used the GLC notes but the judge said the matter was persuasive and not binding. I did mention that ther OFT case could go on for years as either party may appeal to any decision made and that the matter may even go to a higher court.

I will recommend that you try and use a hardship case, I wish I made a better effort when I was before the Judge. It was my first time in front of a judge, I was bricking it, but the judge did explain things.

Good luck! Don't let it bother you, there are many people on this site that can help.

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  • 2 weeks later...

Hi

 

I have a hearing at Perth Sheriff Court on the 5/Nov againt Bank of Scotland. They've applied for a sist, so I was really pleased when I saw this topic and the link to the GLC sist document - I'll read that as prep. Thanks for the info.

 

As background I see that there was a judgement in Morton v BOS on 26/Aug (see Scots Law News, Edinburgh Law School for background) where the sheriff granted the sist. So it seems there's some inconsistency, given that texel has successfully defended against a sist in Perth (which gives me some hope!)

 

Anything else I should read up on or any other advice before I turn up on Wednesday?

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Faolie,

Best of luck -let us know how you get on.

Nationwide Total settlement for first claim £810.92 (Charges £570.00) total charges £2579.00 (Another 4 claims to make)

 

Tesco personal Finance -NO penalty charges see post end thread

Egg DPA complaint sent to ICO see thread

Egg also trying to get defaults removed

Abbey National/MBNA credit Card - Eventually settled in FULL:)

 

Citibank Preliminary sent 19/08/06

MBNA DPA sent 30/07/06

Mrs CharlieHo v Providian DPA sent 30/07/06

 

MORE TO FOLLOW

 

Advice & opinions of CharlieHo are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

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Share on other sites

Regrettably ,sist granted to HBOS at Greenock Sherrif court this a.m.:(

Nationwide Total settlement for first claim £810.92 (Charges £570.00) total charges £2579.00 (Another 4 claims to make)

 

Tesco personal Finance -NO penalty charges see post end thread

Egg DPA complaint sent to ICO see thread

Egg also trying to get defaults removed

Abbey National/MBNA credit Card - Eventually settled in FULL:)

 

Citibank Preliminary sent 19/08/06

MBNA DPA sent 30/07/06

Mrs CharlieHo v Providian DPA sent 30/07/06

 

MORE TO FOLLOW

 

Advice & opinions of CharlieHo are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

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