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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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LA and private diagnosis.


hazma
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Our son has been diagnosed with aspergers syndrome and adhd.The aspergers was diagnosed at a developmental centre dealing with autistic spectrum disorders.We have been awarded dla.School has been a problem for many years and his current school say they dont have to accept dx because the local authority wont.What are the legalities of something like that because we have recieved lots of conflicting advice.:confused:

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School has been a problem for many years and his current school say they dont have to accept dx because the local authority wont.
How do they know? Has the school tried already with your child? Because if they haven't, then they're just blowing you off, frankly. And as for "they don't have to", read "they don't want to". If they had your child's interest at heart, they would accept it so they know what they're dealing with, so from the start, it seems obvious to me that they are simply not interested in helping you and your child.

 

So, onto the next step: Statutory Assessment. The school can request it (and it helps if they're on your side, but it can be done without their assistance), but if they won't, then you can initiate the request yourself.

 

Independent Panel for Special Education Advice (IPSEA)

 

contains templates to help you start the process.

 

How old is your child?

Is he on School Action or School Action +? If not, why not?

What are his specific difficulties, learning, behaviour, etc?

 

What do you want to achieve from the process? Help within a school which seems uninterested in his needs? Transfer with support to another mainstream school? SN school? You need to think long and hard about this because how you will handle the school and LA will depend on this.

 

You need to get a copy of the SEN CoP here:

Teachernet, SEN Code of Practice

 

which you can order or here:

 

Teachernet, Document bank to get by .pdf. It's huge, so I would order it (it's free).

 

There is revised guide for parents too which is a good introduction to the whole SEN structure here:

 

Teachernet, Document bank. If you have no idea where to start, that probably is the best place.

 

One word of warning: The whole system is now geared towards one goal, inclusion, inclusion, inclusion. My personal belief is that inclusion is far from the answer and in fact is very often the problem with AS children, so be aware that if you want your child out of mainstream and into a SEN school, you are going to have to fight twice as hard, because that is going to cost your LA a whole load more money, and that is all they are interested in, not your child's well-being, regardless of what they might try and have you believe. :-( They will delay, lie to you, mislaad, make false promises, anything they can to stall you or make you give up. Just so you know. :-( One parent who gives up = tens of thousands £££ saved, hurray! :-( You're the one who has to drive this campaign to help your child, and the people you think would be the ones to back you up are the ones who will do anything but, because they have their budgets to think of first.

 

Any questions, or even if you just need to vent, we're here. :-)

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