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The Perfect London Nightmare


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Hi,

 

I desperately need some help / advice for my friend, who has recently moved to London from Nottingham.

 

Prior to moving to London my friend found an apartment to live in, and provided the letting agency with the appropriate deposit and a months' rent, and received confirmation that she could move into her property on 18/08/2008.

 

So on Monday my friend and I travelled down to London, with all her stuff. 20 minutes from the arriving at the letting agents we receive a call from the Landlord, informing that the previous tenant is still in the property and won't be moving out until the following Friday!!!

 

Obviously this created a lot of stress and anxiety. The landlord offered my friend a studio apartment in the interim, but only offered this at the rental rate for the studio apartment - no discount or compensation for the inconvenience caused.

 

Later in the day it transpired that the landlord had accepted a payment on the 18/08/2008 (monday) from the tenant that was supposed to be moving out - despite being entirely aware that my friend had signed a tenancy agreement to move into the property on that day.

 

What is the opinion / legal position of the landlord accepting this payment, despite having a contract with somebody else? Could this be considered acting in bad faith?

 

My friend has been completely bullied by the landlord. She has a studio apartment that she can't live in, because she can barely fit her stuff in there, she has received no compensation for the inconvenience that she is experiencing and the tenant who is currently in her flat is basically refusing to move out.

 

Any help / guidance would be massively appreciated.

 

Many thanks,

Mark.

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No. What has happened is that the tenant is expected to move out by a certain date and hasnt. The landlord cannot force him to move out without a court order, and is entitled to take rent during this period to cover his "loss".

 

Maybe the landlord shouldnt have offered a contract to end just after the fixed term of the prior tenant - but this is standard practice to be honest.

 

IMO the landlord has (considering the situation he has put himself in by arranging close proximity lets) done all he can, or, mre importantly, all he is ENTITLED to do, by supplying another property.

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

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The landlord has broken their half of the bargain. Your friend is entitled to anything she has paid back (including any agents fees) and her reasonable transport/storage and accomodation costs. I imagine she will have to go to small claims court to regain the later.

 

This is a no win situation. The apartment is obviously going to be unavailable for a while, I woudl suggest she cuts ties with the current agent/landlord and find alterntive long term accomodation asap.

 

A terrible situation. Make sure all correspondance is in writing (or at least a phone call followed by confirmation in a letter).

 

My second disagreement of the day with Mr Shed!

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My second disagreement of the day with Mr Shed!

 

Bring it on :D

 

I would not class the landlord as in breach of the agreement, as the landlord has provided alternative accomodation - this is usually taken as fulfilling the agreement in the short term. It should be noted that prior to moving in, there was no tenancy. The OP could have refused alternative accomodation and effectively terminated the agreement, and entitled to any out of pocket up to that point. She chose to take the alternative accomodation.

 

Even if it is a breach of agreement, the only thing the OP is entitled to is actual financial loss. I fail to see what this loss is currently, other than the transport costs betweeen the temporary accomodation and the permanent(when this occurs) and any storage costs due to the difference in size of the properties.

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

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Bring it on :D

 

I would not class the landlord as in breach of the agreement, as the landlord has provided alternative accomodation - this is usually taken as fulfilling the agreement in the short term. It should be noted that prior to moving in, there was no tenancy. The OP could have refused alternative accomodation and effectively terminated the agreement, and entitled to any out of pocket up to that point. She chose to take the alternative accomodation.

 

Even if it is a breach of agreement, the only thing the OP is entitled to is actual financial loss. I fail to see what this loss is currently, other than the transport costs betweeen the temporary accomodation and the permanent(when this occurs) and any storage costs due to the difference in size of the properties.

 

Well Mr Shed. You know that Rollsroyce you where going to lease from me for 6 months at a cost of £5,000? its not available at the moment. But what I am going to do is let you use this Nissan Micra for a week or so. Now I think the Rolls will be available on Friday (but it might not be, not really sure). The cost for the six months is still £5,000 though. It really just is a win win situation for the me isnt it?

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But the cost isnt £5000 - OP has stated that they are being charged market rent for the studio, NOT the apartment.

 

Oh and BTW - you raise a good point to counter your own :) if for any reason you required a lease car due to someone elses negligence, then a court would NEVER uphold that that lease car is of the same standard, ONLY that it performs the same purpose for a limited time.

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

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Whilst I appreciate your considered, and obviously informed opinion, Mr Shed, I am inclined to agree with Planner. IMO the landlord has a contract to provide a specific product on a specific date; they have failed to honour that agreement. Furthermore, they have accepted payment on a property for which they hold an exclusive contract with another person - which (to me) suggests they are acting in bad faith towards my friend.

 

I don't see how this can be anything other than breach of contract on the landlords part, and they breached it in bad faith by accepting the additional payment. In which case, planner is right in that my friend would be entitled to recover all the additional expenses that she has incurred as a result of the breach of contract by the landlord.

 

The fact the landlord has offered inferior accommodation, which clearly is not suitable, is neither here nor there - my freind was not obliged to take this accommodation, and the landlord would still have breached the tenancy agreement.

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Well with respect, you would agree with Planner, because he agrees with you :)

 

IMO the law WHOLLY disagrees with both of you. It is shown in case law that alternative accomodation IS acceptable in the case where the landlord cannot honour the original agreement.

 

There is no bad faith! Taking the payment is neither here nor there in this situation - and the landlord is entitled to and right to do so in this case!

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

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The bad faith exists because the landlord, who knew they had entered into an exclusive contract for use of that property from that date, proceeded to accept payment from another individual.

 

There was no uncertainty, or ambiguity, that could lead the landlord to believe they had any right to accept the payment from the sitting tenant.

 

I would agree with your last comment that alternative accommodation is acceptable, but only in situations where the original accommodation is not available for circumstances beyond the landlords control. i.e. repairs, flooding, damage, squatters. etc.

 

However, this situation was within the landlords control and, by choosing to accept the additional payment from the sitting tenant, the landlord made the decision to break their tenancy agreement with my friend. Had the landlord refused the payment, then you would be entirely right as the current tenant would then be, effectively, squatting.

Edited by mcjohnson
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Its not I'm afraid - that post shows a complete lack of knowledge of housing law.

 

Not accepting payment from the tenant does not remove their RIGHT to remain resident in the property. If the tenant remains resident after their intended leave date, this does not allow the landlord the legal right to reclaim possession of the property. It means the landlord must proceed to court to reclaim the property - a time consuming process. During this time hte landlord IS ALLOWED to take rent to mitigate his loss.

 

HOWEVER, the ACT OF TAKING RENT IS NOT WHAT HAS ALLOWED THE TENANT TO REMAIN IN THE PROPERTY. Hence, this is outside of the landlords control, and he can re-house in alternative accomodation to fulfil his existing agreement.

Edited by MrShed

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

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What I am trying to say is that the taking of a further rent payment is absolutely, completely irrelevant to the situation, due to the way the housing laws work.

 

And if you dont believe me, ask Planner - who I'm sure despite disagreeing with the rest of my post, will agree with that part :)

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

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I agree with that part Mr Shed. I believe that rent offered by a tenant cant be refused by a landlord. The only way a tenancy can be ended is via a court order. That raises the question of how "tempoary" this arrangement is going to be.

Edited by Planner
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I don't disagree with you Mr. Shed, that the landlord has the right to collect rent. However, the landlord had collected rent from both the existing tenant and my friend. The landlord had to be coerced into providing the studio at the reduced rate, and had no intention of telling my friend that they had already collected rent from the sitting tenant.

 

There was no reason for the landlord to collect rent from the sitting tenant; as the landlord had already received rent for that property from my friend. Effectively the landlord has profitted from this situation, as they have collected rent on a studio apartment that would otherwise have been empty.

 

Personally I hope my friend discharges their contract with the landlord, and finds something (and someone) with more scruples - but then what do you expect in London.

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He hasnt profited I'm afraid. Yes he has made more money, but using another property. Do you suggest he should give your friend the other property rent free?

 

Lets just agree that the rent is NOT the issue here whatsoever. Or dont agree - but doesnt change the fact that it isnt.

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

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As he has increased his income without increasing his cost, he is making profit. Yes, he is using an asset to generate that profit, but that's business - the asset would otherwise been un-utilised, and thus been a cost. Thus the landlord has gained profit from my friends misfortune...

 

So, for advice, what is the situation if they accept another rent payment the week after, then the week after that? How long does my friend have to tolerate the alternative accomodation before she can discharge the agreement?

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Your landlord has generated profit which was not his original intention and is, in effect, a "side effect". More to the point, this has no relevance in law.

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

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He didn't have to generate any profit; he could have either offered my friend temporary accommodation free-of-charge until the situation was resolved. By not doing this, and by charging her the full rent for that studio, this renders this profit, and not a side-effect.

 

The fact that the landlord didn't bother informing my friend of this situation until the day she was supposed to move in - indeed we were just arriving at the letting agency - is the bit that narks me the most.

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- Completely unrealistic to not charge rent. I'm sorry but you are wrong on this count. Why should he offer alternative accomodation free of charge? I'm sorry, but you cant have your cake and eat it. If your friend doesnt want to pay the rent, thats fine - but then the landlord doesnt house her! Come on - get real.

- It is unlikely that the landlord knew before this day - unfortunately in situations such as these, the landlord tends to get to know very little - effectively the "existing" tenant holds them almost to ransom, and then eventually leaves with little or no notice or notification.

 

I sympathise with your friend in this situation. But you are being frankly ridiculous in your arguments, and in fact concentrating on points that are wholly irrelevant in law.

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

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On that note I am bowing out gracefully - I feel I can add nothing productive to this thread, as the OP patently has little interest in what I am saying, and is using emotive/emotional/moral arguments that I cannot be bothered to argue against, as they are irrelevant.

 

Good luck with sorting out the situation however, and keep us informed.

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

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You're too quick to judge Mr. Shed. I have listened to all of your arguments.

 

Your insistance that Landlord can do no wrong is, if you trawl through the thousands of posts on this website, wholly unfounded.

 

Indeed, I have even agreed with you on several points.

 

You should be more considerate. I am obviously going to discuss the case from my friends perspective, and I came to this forum to seek advise and opinion - your final post was wholly unwarranted in both its tone and attitude.

 

I - like you - am not a property lawyer, and do not pretend to know either the housing act or the rent act to any great degree; thus you should be more patient and refer to the appropriate documents / references as you are so eager to demonstrate your knowledge of the law.

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Again, wholly disagree with what you have said. However, not getting into it again.

 

*EDIT* actually, I am - briefly - as I feel some of these are points that can not go unanswered.

 

- I have never - ever - said that a (or the) landlord can do no wrong. What I have said is that in this situation I believe he has done the best he could in a bad situation. The law bears this out.

- I am not quick to judge, I have attempted(nicely I may add) to steer you in the correct direction with this several times in this thread - all attempts have been basically ignored.

- I am being considerate - I sympathise, genuinely, as it is not an easy situation. However, that does not mean that the landlord has acted particularly badly in this case, and you seem to mistake being "inconsiderate" with "not agreeing with you", just because I think the landlord has in fact attempted to resolve the issue.

- My last post I'm afraid was not unwarranted in tone and attitude. You have SHOWN that you do not agree with me - that is your perogative. You have also shown that you wish to make moral and emotional arguments about it - again, up to you. However, I do not need to keep posting to have you make these irrelevant points - that is my perogative. I also genuinely wished you luck. I think that me saying that I felt I could no longer partake in the thread, due to what I have construed as "stubbornness" on your part to accept what I am saying, is not "unwarranted".

- I know you do not know the HA - there is absolutely no problem with that. What there is a problem with is being in this position and quoting your opinion as fact(and here I talk about your post #9 above, where it cannot possibly be questioned that you state things as fact, not your opinion). Taking up such a position leaves you open to being chastised on a forum I'm afraid.

 

 

Anyway I REALLY am backing out now - because, out of "consideration", I do not want to muddy this thread any more, nor do I have any intention of getting personal. I have said my bit.

Edited by MrShed

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

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I'm raising a post in defence of Mr. Shed and in defence of his remarks.

 

From what I've read, Mr. Shed's responces have been grounded in his understanding of the law distilled from the emotive argument. He has attempted to counsel from his knowledge. It has been rebuffed because his opinion is not agreed with.

 

In defence of his remarks, I believe the landlord has done all he could within his power. He has offered alternative accomodation. He has offered reasonable accomodation at that. It isn't the property the tenancy relates to, but is of a comparable nature when the discount offered on the rent is factored in.

 

It is important to note that the rent is decreased to reflect that the orginal property has changed. There is no profiteering, nor is there any fraud upon the OP's friend. What has happened is that both the landlord and the proposed tenant are victims of circumstance.

 

Also important is that the OP's friend accepted the alternative offer. He/she/they considered their position and chose to accept the studio.

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