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    • My Ebay account was permanently suspended for "buying activity" allegation. I literally have no idea what they are talking about.   It's literally impossible to contact them by email or phone if your account has been suspended. They owe me: 1. £400 for items sold which have been delievered to the buyer 2. £350 for a faulty computer screen I purchased , which I now can't return. It's unacceptable they should hold my monies under these circumstances.I have video evidence the computer screen is faulty. But its completely frustrating, because you cannot under ANY circumstances contact  them by email or phone if your account has been suspended. So I cannot find out what guidelines I'm supposed to have broken. I'm not prepared to accpet this. I have Ebay's physical address. I am going to go to the small claims court, and appoint bailiffs `if I win and they don't pay up. Do you think Trading Standards would be interested? Or is there an Ombudsman to go to? With literally millions of accounts, this must be happening all the time. Ebay must be retaining millions of pounds under false pretences. Is it not the law you can retrun a faulty item bought over the internet, whether from ebay, or anywhere else?
    • Although this situation is mildly disturbing like a fly trapped behind the curtain on a warm day, your creative responses are always a joy to read, Dave. Cheers. Will send across. 
    • Hi I stupidly left my handbrake off,  and my car rolled down a hill and into a fence owned by a company. I am a part owner of the company that owns the fence. My car insurance (Prima) states they won't cover the damage to the fence, just the car as they state  "you own the land', although I don't and I did make that clear to them when reporting the accident.. I understood a company is a separate legal entity, so should be considered third party damage and car insurance should cover? The property has a £400 excess and I'm already going to be paying out the £500 excess on car insurance, so want to avoid paying both if I can.. Thanks for any advice you can give...
    • Lowell , Cabot etc, I'm not sure how I can politely put this, but F taking money from your kids mouths to pay them!
    • Yes, they are digging themselves into a ditch, with regard to people like you who fight back. Remember that, sadly, the vast majority of motorists who get these tickets think they are fines, that companies like ECP have some sort of official status, and give in and pay. They are just putting barriers in your way and encouraging you to fold. How about this as a reply - Dear ECP, Re: Subject Access Request PCN no.XXXXX I refer to my Subject Access Request dated XXXXX and received by yourselves on XXXXX. Thank you for your bizarre letter of 23 April.  Your letter requests Photo ID - which I have already sent to you.  The letter also requests proof of ownership of the vehicle - this is impossible to produce as the vehicle in question was on hire. In any case requests for proof of ownership are silly given your PCNs invite registered keepers to nominate drivers who do not own vehicles. I note all this concern for correct identity was absent when you decided to send letters threatening me with all & sundry if I didn't pay you money! The SAR was received on XXXXX.  I have already sent Photo ID.  The clock is ticking.  I am well aware that I would have the right to complain to the ICO and to sue you for not respecting your statutory duty should you not respect the 30-day deadline. Tick, tock. Yours, XXXXX
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Why not save yourself a quid and just ignore them?? There's absolutely nothing they can do unless a CCJ already existed before you left the UK, and you were aware of the action.

 

Your FIL has made a big mistake opening your letters and an even bigger one making contact with Lowell. The sensible thing to do, as you don't live at that address, is just put everything through the shredder without even opening it. They could try to get judgement by default if they have an enforceable agreement (highly unlikely) but it won't be worth the paper it's written on.

 

They are a third party with whom you have never had an agreement or acknowledged and accepted their factoring service. Just ignore the parasitic s..te bags.

HOIST BY THEIR OWN PETARD.

 

Blimey it works....:-)

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What's a bit worrying about all this, is that you will have to give Lowell an address at some point to get a copy CCA, or go through the complaints procedure.

 

If you use your address in Oz, the threats will continue but they can never actually do anything.

If you use an address in UK (of relatives), they are likely to go for judgment by default which can then be used in an Oz court for enforcement of judgement under the reciprocal agreement. A case you'd probably win eventually if you know what to do - but hassle most people could well do without.

 

You signed a CCA'74 in which S141 states it is enforceable only in a UK County or High Court. This agreement is not, and never has been, between you and the Lowell Group because they are a third party purchaser 'offering' a factoring service, so why acknowledge any involvement by them in the first place?? They can only act if they get a response from you, positive or negative.

 

It's probably very close to being SB, and will have been settled by the taxman shortly after you left the UK if you did your IR paperwork......why let these turds get involved in the first place, wouldn't it be better to just ignore them??

HOIST BY THEIR OWN PETARD.

 

Blimey it works....:-)

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SB = Statute Barred. Once the debt has been dormant for six years they can not take you to court for it. If you left UK in Jan 2003 you must be very close to it by now anyway - all the more reason to give Lowell the heave ho (unless you want to pay them voluntarily of course) bearing in mind they paid literally a few pence for it.

 

They can't do anything to your FIL - or anyone else unless they were a party to the contract. The threats will continue which can quite safely go in the shredder. Only official court docs need a response - but it's extremely unlikely that will happen. Opening your mail was a mistake - contacting Lowell is a catastrophe!!

 

I'm a bit mystified why you are so keen to give them your address at all. It's nothing to do with them. They bought a soon to be SB debt for pennies and now hope to bully someone into paying. This time they lose out - but that's the risk they take.....unless you want to pay them voluntarily.

 

Take a look at Pblackie's " lowell taking me to court" thread and note their court bundle even included a full printout of his thread on CAG. http://www.consumeractiongroup.co.uk/forum/debt-collection-industry/117579-received-county-court-claim-9.html

 

Is it really a good idea to get involved with these "people" - if you are not even a UK resident??

 

It's up to you.

HOIST BY THEIR OWN PETARD.

 

Blimey it works....:-)

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  • 3 weeks later...

No, they can't do anything at all.

Unless you are Gary Glitter or Martin Bormann you have absolutely nothing to worry about. It is NOT a criminal offence to owe money to a DCA or anyone and no-one will be waiting for you at the airport except sales reps trying to get you to sign up for new Credit Card so they can check your details gainst the CRA records...........or they might have stopped that by now.

HOIST BY THEIR OWN PETARD.

 

Blimey it works....:-)

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Thank you babybear39.

 

They know that I live in Australia, how much difference will this make?

 

Regards,

 

Take a look at HM Court Service website.

 

Imagine you are trying to get a CCJ against someone for money owed. The first thing you will notice is that the defendant must have an address in England or Wales. Scotland has it's own system. They can not use your FIL's address, as they know you are not resident there and live in Oz, therefore they are wasting their time and money. CCA'74 s.141 gives jurisdiction to County Courts in England and Wales, and an EEO would be of no use to them anyway, so it's back to square one.

 

Game set and match. Lowell bought a turkey.

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HOIST BY THEIR OWN PETARD.

 

Blimey it works....:-)

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I think the only option open to them is to 'ask' for payment - 'ask' will mean the usual computer generated threatograms which are totally worthless outside the UK. As far as I know, there's never been an attempt to appeal to anyone's better nature and threats are more likely to get a negative response, if any response at all from people overseas. DCA's really are quite thick aren't they.

 

There's nothing they can do to get judgement or enforce without an address in England or Wales. Using FIL's address isn't an option now they've been told their victim doesn't live there - or else they could pick a name and address from a local 'phone directory and get a judgement by default against just about anyone, anywhere, for anything. Fortunately the law doesn't allow that yet. ;-)

HOIST BY THEIR OWN PETARD.

 

Blimey it works....:-)

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