INTRIUM JUSTITIA = GRIPPER ( off grangehill )

[Phukem hall]

Hi , just joined the forum , due to a rather nasty little company called INTRUM JUSTITIA , who where starting to put the willies up me a bit with their impolite bullying tactics , but now I,ve read about one or two other people on here standing up to them I feel a lot better and will stand up for myself and support others who are upset .

Truth is I owe nothing Ive paid all my outstanding debts direct to the original company = E-Bay.

Sadly its all over twenty quid E-Bay charges , but E-Bay have been paid and theres nothing outstanding and I,m trading on line with them regularly ???

But this hasnt filtered through to INTRUM JUSTITIA yet . I did write them a long polite letter explaining all this , but that has been rewarded with bullying threatening calls and I for one wont stand for it...... So begins a long drawn out war of attrition starting with ....

 

1/ First off the bullying calls , I have put a block on their number and wrote to the company requesting all future contact must be by letter.

 

2/ Visited thier website as a prospective customer and it turns out their very least charge to customers is 22.50p which is more than the debt they want , so its not in the customers intrest to persue it.

 

3/ they make their money not only from us but from the company they represent so the more letters and calls they make to to harrass you and me - the more they can charge thier customer . So dont take it personally theres probably some poor scouse lass in a pokey call centre with a hundred people to call and threaten.

 

4/ Theyv`e spelled my name wrong and have got the first line of my adress incorect -So I DONT THINK ! legally any charges are actually directed corectly at me ??? these issues will be dealt with , by snail mail , one at a time over a long period before we tackle the debt itself .

 

5/ We are bombarded with advice off the telly on a daily basis about the dangers of giving out personal details over the phone or on line etc , so I can stretch it out for another few months while hiding behind the whole identity theft fear thing.

 

Wonder if they,ll get sick before I do. ??? twenty quid ? I,m bored already.

Edited July 18, 2008 by Phukem hall

[MARTIN3030]

Will move your thread.Yes theres lots of stories about them on here.

[Guest forgottenone]

Just a question ... If you have paid Ebay, are able to use Ebay - as, obviously it's logical your account would be 'no longer registered' at the least, suspended - then the debt has been paid. Whether or not ... IJ says it isn't. If you read other peoples experiences here ... exactly same thing ... if you have paid Ebay direct ... it is up to IJ/Ebay to update their records ... more experienced people here will give you further advice but ... you've paid, so no debt actually exists.

 

It is then up to IJ/Ebay to prove you wrong. I assume you have also contacted Ebay using their system to complain about this? All depends how you want to handle it ... some just ignore their letters, I certainly wouldn't even speak to them on the phone, others here will say the same thing ... no need even to block them as you've said ... don't answer. You have paid, debt is paid. It's now up to them to prove you haven't. When, logically ... your Ebay account is still active correct? Therefore, you wouldn't be able to use it if a debt remained outstanding. If IJ cannot understand perfectly simple, inarguable logic such as that ... that's their problem.

 

Everything Ebay is automated and that is why these things happen ... they shouldn't and someone should intervene manually to ensure individual cases are updated, closed ... they don't. Hence what you are experiencing now.

 

So, I'd now if not already done complain to Ebay as well. Then you have your bases covered. If only to dish some back, informing them of their errors, continuing to process information AFTER you've paid that their system should have autocorrected at the time of payment. Yet hasn't. You will read online many horror stories in this direction ... and all because their administration isn't as good as it should be. However, that is misdirecting from your original post but mentioning it because ... happening too many times. When it's Ebay who should be make to be accountable not their paying customers.

 

So, like I said, others here will help you with what to do next.

[Guest forgottenone]

Actually, whilst reminded of this ... what usually happens is once you've paid Ebay as you say you have *how long ago was this, as it may help you here with complaints etc to give more detail and others to assist you more if you give a time frame* IJ tend to vanish. When they eventually get their systems updated or when someone from Ebay bothers to tell them you've paid. Least from what I've read here and around the internet about this situation.

 

Regarding the phone calls from them? Can a DCA actually charge you for receiving calls then? Just interested, in case they start doing this in future to anyone.

[Guest forgottenone]

4/ Theyv`e spelled my name wrong and have got the first line of my adress incorect -So I DONT THINK ! legally any charges are actually directed corectly at me ??? these issues will be dealt with , by snail mail , one at a time over a long period before we tackle the debt itself .

 

5/ We are bombarded with advice off the telly on a daily basis about the dangers of giving out personal details over the phone or on line etc , so I can stretch it out for another few months while hiding behind the whole identity theft fear thing.

 

May be wrong, but to my mind ... none of that should even be necessary ... you've already said you'd cleared the debt, still using Ebay(?) ... but how long ago was this? Recently or quite a while ago?

 

by snail mail , one at a time over a long period before we tackle the debt itself .

 

Unsure what that means? You mention 'tackle the debt itself?' But you've paid it? Or are you referring to other debt matters? 'One a time' for example? So, it's not just IJ we are talking about here?

 

Anyway, I am outta here after being delayed going out this afternoon. Others will offer more helpful info but I was just trying to helpful ... particularly with how long ago this was you paid. As it will help others to help you.

[Phukem hall]

Hi the Ebay thing has been paid up 3 weeks now , weve even bought concert tickets and BEEN to the concert so its all working fine ,

MY orig post was more a rant about I.J ,s bullying and threatening overtones - I bet theres loads out there who just roll over and pay up , the other thing is E-bays complaints / contact system is a list of typed up responses , that take you through the system before you get any personal info dealt with ,so it could take time , BUT SUPRISE SUPRISE theyre really quick to deal with it if it means them getting back to making money ! but drag their feet when it comes down to calling off their dogs. funny that !

 

be strong .......united we stand .............

[Phukem hall]

Intrim justica have finally written in reply to my hand written note of three weeks ago , they`ve given details of the debt and who they where acting for (E-Bay) as requested , I will now write back ( maybee next week or the week after ) giving details of why I dont believe they can legally request the money £8.00 when I had already paid E-Bay and now have proof of that .

Theyve still got my name wrong - but I,ll keeep that in my pocket for now - and will demand a full description from the debt agencys code of practice outlining why they think they are entitled to the £8 charge .

should clog up their workings for an hour ortwo.

[jasoneon9]

I am on this site for the first time because of same issue

I sold my disco on eBay for £2000 and my account was frozen for nearly 2 months for some daft new EU policy concerning money laundering

took loads of emails to eBay to get my money back

So when they asked me to pay outstanding debt I thought id hold that for 2 months

 

but it back fired on me then INTRUM JUSTITIA got involved

 

when the first letter arrived from IJ I quickly paid eBay direct and like you Phukem Hall after owning nothing my eBay account is fully working and can now sell and buy all is ok with eBay

 

but INTRUM JUSTITIA are still Demanding that I pay them their £16 and I feel that there is no outstanding money owed to eBay so why should i be mugged for £16

 

so like Phukem Hall are they within their right to demand this money that they have conjured up even though our outstanding debt is paid

I’m not short for money I just don’t like being bullied

Good luck Phukem Hall keep in touch on this site I’m very keen on knowing your outcome

Best regards jason

[Phukem hall]

Its been eight weeks since Ive heard from I.J. I think theyve given up trying , My E-Bay account is running fine and Ive made over twenty more transactions both sales and buys on it .

It really P*SSES me off that a company can be so rude, nasty, unhelpfull , greedy and and at the same time totally in the wrong.

 

If anyone out there falls foul like I did just drag your feet - write second class letters - dont give your details to any of their cold callers , just say CRIME WATCH U.K. told you to never give your details to anyone over the phone and that they,ll have to write , (but dont give em your postal address let them find that out themselves ) always promise to pay once they can provide proof that you owe THEM money , which they cant because youve already settled up with E-Bay - Be pedantic and cut off any dealings and make them start all over again if they so much as spell your name wrong - If everyone theyre chasing for cash just drags it out and fouls up their system it makes their life a lot harder.

Just dont roll over and pay-em without fighting / questioning it - ask for documents letters agreements everything.

This all started because some cheeky call centre employee of theirs made me feel threatened " were going to send the collection boys round " in my own home , when I owed nowt .

I may write them a letter tomorrow asking for terms 50 p a month to pay off my debt , Ha Ha.

 

Good luck INTRIUM JUSTICIA = PAPER TIGER

Edited May 20, 2009 by Phukem hall

[Phukem hall]

No they never chased it up or got back in touch , cant promise this,ll be the case with larger ammounts tho` Mine just probably wasnt worth the fight for them . Never refuse to pay but just Drag your feet - Make em work for it - Slow and steady .

[lickthewallfatboy]

Intrum Justpishier are fairly easy to see off......if you query them they usually disappear