Yorkshire Bank

[BankFodder]

c/o Clydesdale Bank Customer Relations

30 ST Vincent Place

Glasgow

G1 2HL

 

IF YOU ARE IN ENGLAND USE YOUR BRANCH ADDRESS AS YOUR CLAIM MAY BECOME SUBJECT TO SCOTTISH LAW IF YOU USE ONE IN SCOTLAND. THE SYSTEM IS ENTIRELY DIFFERENT THERE SO PLEASE BE CAREFUL NOT TO MAKE THIS MISTAKE.

[mollyhannah]

i sent a DPA to this address 2 weeks ago and hurd nothing. Phoned to find out why and they have never hurd of the address.

They say they do have an address at

 

30 ST Vincent place

Glasgow

 

but this is not head office they have told us to send it to;

 

Yorkshire Bankplc

c/o Clydesdale Bank Customer Relations

20 Waterloo Street

G2 6 DB

[bottomburp]

deleted

[purple.silk]

I sent a letter to Yb asking for a list of charges they sent me my statements for the last 6 yrs i calculated my charges and sent a letter asking for them back, at this point i had not sent a schedule of my charges to them and i had asked for the charges only and not the interest, the bank sent me a letter saying the charges were valid and if i claim they will counter claim. i was under the impression i was to send my schedule of charges and interest on my next letter to them but now im not so sure. im worried i should have sent it with the letter asking for the charges back and now ive messed up the process. does this mean i can not continue with the claim or can i send another letter asking for the charges with the schedule. Please can someone help as im very confused. thanks

[JulesTools]

Hi PurpleSilk,

Dont panic , just re-send your letter with a schedule of charges and trat this as starting afresh.This shouldn`t prejudice your claim and their threat of counterclaim is pretty standard and nothing to worry about.

 

Please start a thread in the Yorkshire Bank area of this forum so everyone can follow your progress and assist you.

 

Good Luck we`re all behind you

Jules

[David Robson]

c/o Clydesdale Bank Customer Relations

30 ST Vincent Place

Glasgow

G1 2HL

 

 

IF YOU ARE IN ENGLAND USE YOUR BRANCH ADDRESS AS YOUR CLAIM MAY BECOME SUBJECT TO SCOTTISH LAW IF YOU USE ONE IN SCOTLAND. THE SYSTEM IS ENTIRELY DIFFERENT THERE SO PLEASE BE CAREFUL NOT TO MAKE THIS MISTAKE.

I took all my letters into the Yorkshire bank where my account was held, and they said they had send them to the head office in glasgow.I was told by the bank manager that they could not deal with any further letters as they were not authorized to do so, so all other correspondance had to go to head office.

[caro]

I took all my letters into the Yorkshire bank where my account was held, and they said they had send them to the head office in glasgow.I was told by the bank manager that they could not deal with any further letters as they were not authorized to do so, so all other correspondance had to go to head office.

 

Do not send it to Scotland. Send it to the branch and let them send it if they wish, but if you do it your case will fall under Scottish Law.

[2863diane]

Hi

I have just done the MCOL and put down YB head office as being

 

YORKSHIRE BANK PLC

20 MERRION WAY

LEEDS

LS2 8NZ

I hope I have done this right as everyone else seems to be sending letters to Glasgow. Please advise?

Thanks

[caro]

If your prelim and LBA went there you should be OK.

[danmarton]

I am a bit worried as to where to send my prelim letter for the yorkshire bank, I sent my S.A.R, to Leeds, and of course it came back from Glasgow, now I am ready to send my prelim and copy of charges, would the head office in Leeds, or my own branch be my best bet?

[2863diane]

HI

I SENT MINE TO MY BRANCH ADDRESS AND THAT SEEMED OK, THEY SEEM TO FORWARD STUFF TO CUSTOMER RELATIONS, 20 WATERLOO ROAD, GLASGOW. I SUPPOSE YOU COULD JUST SEND IT THERE.

GOOD LUCK:p

[danmarton]

Thanks Diane, think I will stick to my local branch, as like it states up top, if you send to Glasgow personally, then the law is different there.

Good Luck to you too.

[grahamseymour]

hi , sorry to bother you but i am in the same boat as you i am looking to get my bank charges back from yb but i have no idea of where to start or what to do first if u can please help please e-mail me thankyou

[chezt]

hi , sorry to bother you but i am in the same boat as you i am looking to get my bank charges back from yb but i have no idea of where to start or what to do first if u can please help please e-mail me thankyou

 

Here's where to start - with the FAQ's ..

 

http://www.consumeractiongroup.co.uk/forum/forumdisplay.php?f=92

 

Then I would go to the thread section for the same organisation/bank you are claiming from & read other's threads - take a good few days (or weeks as I did) to take in what happens etc - it may seem a bit daunting at 1st but if you read up it becomes much clearer ... GOOD LUCK!

[danmarton]

hi , sorry to bother you but i am in the same boat as you i am looking to get my bank charges back from yb but i have no idea of where to start or what to do first if u can please help please e-mail me

thankyou

 

You can't start anything without your statements, but as Chezt stated, you really need to know what you are doing, and lots of reading is needed for this. There is loads of help already there in the threads to get you started. Just don't rush into things, take your time.

[David Robson]

Do not send it to Scotland. Send it to the branch and let them send it if they wish, but if you do it your case will fall under Scottish Law.

at the begining i sent all my prelimanary letters to the branch my account was held at but when i went to the small claims ( in the beging of august)i asked advice fron the citizens advice centre and they told me to use head office address as if i put the wrong address the courts could throw it out i hope i haven't been given the wrong advice

[chezt]

at the begining i sent all my prelimanary letters to the branch my account was held at but when i went to the small claims ( in the beging of august)i asked advice fron the citizens advice centre and they told me to use head office address as if i put the wrong address the courts could throw it out i hope i haven't been given the wrong advice

 

As Caro said - Don't send it to Scotland as the laws are completely different - stick to your usual address for correspondence or branch address & let them forward them. If you are getting replys then they are obviously getting your letters - don't panic!

[caro]

Please start a thread on the main Yorkshire Bank and Clydesdale Bank Forum here, as this thread will now be closed.

 

http://www.consumeractiongroup.co.uk/forum/yorkshire-bank-clydesdale-bank/

[purple.silk]

Hi all I did as advised and sent a further letter to YB asking for charges and including a schdule of charge, this time they responded asking for four weeks to investigate my claim futher. I am still waiting but if i do not have a response by next week i will take the claim to the next stage. will keep you all posted.

[BankFodder]

This topic was closed on 03/06/19.

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