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    • Hi, I have an old outstanding debt from 1994 due to MBNA for £20,000. The debt has been passed to various DCAs and is currently with PRA Group.  I sent them a CCA letter in January 2024. They acknowledged this letter and stated they would come back when they had more information, however the information did not arrive within the 12 working day scenario.. I have just received a copy of the agreement which goes back to 1994 from them. In their response letter they have stated " Please find enclosed documentation received to date: we are waiting further documents in order to complete your request. We have currently deemed this debt as unenforceable which means we are not able to take court or further action against you to recover the outstanding balance". They then go on to state "we are still legally entitled to:  1.Contact you to ask and repay what you owe 2.Pass your details onto a third party collection agency 3. Continue to report your account with the credit reference bureaux (as appropriate)". I'm at a loss as to what I should do next and would appreciate any guidance on this matter. I am currently paying £5.00 pcm. TIA      
    • A sinister tactic known as shoulder surfing is on the rise in the UK. Fraudsters are watching unwitting people log in to their mobile banking apps over their shoulder.View the full article
    • My understanding is that they won't provide the name to me whether the investigation is Live or Closed, & I have no legal rep as I didn't have P.I. Cover on my policy, & am intending to claim using OIC.org.uk, but remain completely stuck as they 100% cannot open a claim on the portal without both the Reg. No. & Name of the other driver.  
    • thanks again ftmdave, your words are verey encouraging and i do appreciate them. i have taken about 2 hours to think of a letter to write to the ceo...i will paste it below...also how would i address a ceo? do i just put his name? or put dear sir? do you think its ok?  i would appreciate feedback/input from anybody if anything needs to be added/taken away, removed if incorrect etc. i am writing it on behalf of my friend..she is the named driver  - im the one with the blue badge and owner of the car - just for clarification. thanks in adavance to everyone.       My friend and I are both disabled and have been a victim of disability discrimination on the part of your agents.   I have been incorrectly 'charged' by your agent 'excel parking' for overstaying in your car park, but there was no overstay. The letter I recieved said the duration of stay was 15 minutes but there is a 10 minute grace period and also 5 minutes consideration time, hence there was no duration of stay of 15 minutes.   I would like to take this oppertunity to clarify what happend at your Gravesend store. We are struggling finacially due to the 'cost of living crisis' and not being able to work because we are both disabled, we was attracted to your store for the 10 items for £10 offer. I suffer dyslexia and depression and my friend who I take shopping has a mobility disability. We went to buy some shopping at your Gravesend branch of Iceland on 28th of December 2023, we entered your car park, tried to read and understand the parking signs and realised we had to pay for parking. We then realised we didnt have any change for the parking machine so went back to look for coins in the car and when we couldnt find any we left. As my friend has mobility issues it takes some time for me to help him out of the car, as you probably understand this takes more time than it would a normal able bodied person. As I suffer dyslexia I am sure you'll agree that it took me more time than a normal person to read and understand the large amount of information at the pay & display machine. After this, it took more time than an able bodied person to leave the car park especially as I have to help my friend on his crutches etc get back into the car due to his mobility disability. All this took us 15 minutes.   I was the driver of my friends car and he has a blue badge. He then received a 'notice to keeper' for a 'failure to purchase a parking tariff'. On the letter it asked to name the driver if you wasnt the driver at the time, so as he wasnt the driver he named me. I appealed the charge and told them we are disabled and explained the situation as above. The appeal was denied, and even more so was totally ignored regarding our disabilities and that we take longer than an able bodied person to access the car and read the signs and understand them. As our disabilities were ignored and disregarded for the time taken I believe this is discrimination against us. I cannot afford any unfair charges of this kind as I am severely struggling financially. I cannot work and am a carer for my disabled Son who also has a mental and mobility disability. I obviously do not have any disposable income and am in debt with my bills. So its an absolute impossibility for me to pay this incorrect charge.     After being discriminated by your agent my friend decided to contact 'iceland customer care team' on my behalf and again explained the situation and also sent photos of his disabled blue badge and proof of disability. He asked the care team to cancel the charge as ultimately its Iceland's land/property and you have the power over excel parking to cancel it. Again we was met with no mention or consideration for our disability and no direct response regarding the cancellation, all we was told was to contact excel parking. He has replied over 20 times to try to get the 'care team' to understand and cancel this but its pointless as we are just ignored every time. I believe that Ignoring our disability is discrimination which is why I am now contacting you.     I have noticed on your website that you are 'acting' to ease the 'cost of living crisis' : https://about.iceland.co.uk/2022/04/05/iceland-acts-to-ease-the-cost-of-living-crisis/   If you really are commited to helping people in this time of crisis ..and especially two struggling disabled people, can you please cancel this charge as it will only cause more damage to our mental health if you do not.  
    • I've also been in touch via the online portal to the Police's GDPR team, to request the name of the other Driver. Got this response:   Dear Mr. ---------   Our Ref: ----------   Thank you for your request which has been forwarded to the Data Protection Team for consideration.   The data you are requesting is third party, we would not give this information directly to you.   Your solicitor or legal team acting on our behalf would approach us directly with your signed (wet) consent allowing us to consider the request further.   I note the investigation is showing as ‘live’ at this time, we would not considered sharing data for suggested injury until the investigation has been closed.   If you wish to pursue a claim once the investigation has been closed please signpost your legal team to [email protected]   Kind regards   ----------------- Data Protection Assistant    
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Reclaim Overdraft Charges from RBS - Scotland


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Did they contact you directly to organise the money back or do they have to notify the court first? also how long did it take for them to call?

 

Haven't received my papers yet from the court, how long does this normally take?

 

Thanks

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Hi, Jim.

 

Usually takes about two weeks for the court to send your papers back, they will give you a Return Date and a Calling Date. The Calling Date is about a week after the Return Date.

 

When you receive your papers (Summons), you will have to take them to a Sheriff Officers to get them to serve them on RBS.

You will then receive a 'Form of Certificate of Execution of Service' from the Sheriff Officers, letting you know they have served the Summons.

 

Your Return Date and Calling Date will be a few months after you receive your papers from the Court, mines were exactly two months.

 

The day after the Return Date, you must contact the Court to see if there has been any response by the Bank.

 

If the Defender denies the claim, the case will call and you must appear or be represented in Court on the Calling Date.

 

If there has been no response from the Defender, you must lodge a minute with the court no later than 4pm on the Friday before the Calling Date.

You will not have to appear in court.

 

If you fail to do so the case will be dismissed.

 

Let me know when you receive your papers and I'll try to keep you informed of what to do next.

 

Regards.

 

Scott.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

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  • 2 weeks later...

Hi Scott

 

I have receive the papers for the summon, have a date arranged in January.

I have received a letter form BOS regarding the court action saying basically that they will be applying for a sist until pending OFT has been resolved.

Presumably thay will have informed the court also of this? and that I don't need to contact the court regarding this?

 

So can someone confirm that I do not have to do anything until the day after my return date, when I need to contact the court?

 

Thanks

Jim

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Yes. You are Correct. You do not need to do anything until the day after the return date.

 

If BOS has applied for a sist, the court will inform you of this and whether they have accepted the sist or not and what action to take next.

 

Good Luck!

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  • 3 weeks later...

Hi

 

I have received a letter from the sheriff's office and i'm not sure what to make of it. Here's what it said.....

 

'You are hereby served with a copy of the attached Incidental Application, and Deliverance and appoints parties to be heard on the application on 17th December 2008 at 2pm within court 1........that's on the first page

 

2nd page reads......

The Court, Grants Warrant to the defender to serve a copy of the foregoing Incidental application and of this deliverance on the persuer their agents by FIRST CLASS RECORDED DELIVERY POST / any legal mode upon a period of notice of 48 hours and appoints parties to be heard on the Application on 17th December at 2pm

 

3rd page reads.......

Small claim summons incidental application

 

name...Pursuer against HBOS Plc Defenders

 

GORDON for the defenders respectfully craves the court to sist the action pending determination of the action raised in the high court in London by the OFT against Abbey National Plc (and others) as a test case in relation to the legal issues which arise in the action..signed by the defenders solicitors

 

ANY HELP???

 

Thanks

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This is an incidental application for a sist (a stay in English law). Basically what they are asking for is that the case should be sisted until the outcome of the English test case.

 

The pursuers and the defenders arguments as to why a sist should be granted or not will be heard on 17th December 2008 at 2pm within court 1. This will be an oral argument.

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

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Do I need to go there? as my prelim hearing date is on 22nd Jan

 

Procedure is not something I am totally clued up on but I do believe that you will have to attend on the 17th December.

 

This is where you can put your argument to the Sheriff on why the case should not be sisted. If you do not attend, then the Sheriff may grant the defender the sist until the outcome of the Test Case.

 

There is help on the Govan Community Law Centre, Glasgow, Scotland | Free legal resources website. They have case law on why cases in Scotland should not be sisted.

 

Good Luck!

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I have no idea what I would need to do or say especially up against the might of the Solicitors for HBoS!! Has a look at the link above but it's quite confusing, So don't think it would be worthy of me attending.

 

I think that the judge may have had lots of similar situation like this so he probably knows what will happen before it actually does!

 

Any more advice?

 

Thanks

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It is up to you if you attend or not. If you attend and the Banks' Solicitors dont attend, then you can ask the Sheriff to Setlle the Claim there and then since the banks' Solicitors did not turn up, they are obviously wasting the courts time.

 

I do know however, that if the Banks' Solcitors turn up and you don't, the Sheriff most certainly will Sist the case.

 

The Scottish Legal System is different to the English System. In England, some cases are being sisted automatically, but in Scotland, the law gives you the right to pursue your action. If you give the Sheriff the reason that "it infringes your Human Rights as there is no end in sight to the Test Case in England and Wales (a Foreign Court, I may add), which could go on for years to come with appeals to the House of Lords and the European Courts of Justice. You have the right to have your case heard within a certain time period without protracted delays."

 

Good Luck with what you decide. Remember there is a buddy system on here. You can search to find someone living close to you who will go to court with you to help you out.

 

The Sheriff will be there to help you. He will ask you some questions and ask you what you want to do next. It is usually held in private (in the Sheriff's Chambers).

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The best way would be to create a thread and ask people what they think of the buddy system. Read theri opinions and then decide.

 

If you decide to use the buddy system, just click on the link at the top of the page and search for a buddy in your post code.

 

Good Luck Again!

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If I were you I would attend. While the sheriff will have already formed an opinion of which way he is going to go, it's basically a dead cert that if you don't attend the sist will be granted as it's highly likely that the other side will attend.

 

On the day it would be best to have a copy of the points that you wish to make so that you can refer to them if/when the need arises. We can give you a hand with this.

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

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Hi

 

I have just received another 3 letters in the post?

 

1) Letter from the sheriff court saying that the hearing date had changed, apparantly it was on 12th Dec but failed to let either party know. It also mentioned that neither side attended and that the normal hearing date of 22nd Jan would still stand.

 

2) Letter from Dundas and Wilson (HBoS representatives) - Acknowledging the new date and that neither party showed up (they were actually quite nice in the letter)

 

3) The same letter I originally received from the sheriff court with date of hearing etc.

 

I take that I should just wait until the time comes to call up the sheriff court to see what HBoS want to do?

 

Thanks

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