vodafone debt problem **SORTED**

[slick132]

Hi Mamie,

 

Dear Sir or Madam,

 

I refer to your letter of date which suggested I owe VP an amount of £60.46. I do not acknowledge this debt.

 

If you check your records, you will see that I have never had a contract with VP. My mobile number is number and I have a Pay as You Go SIM.

 

I have now been threatened with debt collectors as well as having my phone service suspended.

 

Please check your records and confirm, in writing within 7 days, that I do NOT owe VP this amount and that my phone will not be suspended.

 

Any debt collection action you take in this matter will be vigorously defended and, if I suffer any loss as a result of your actions, I will issue proceedings to recover losses, etc through proceedings at my local County Court.

 

Yours faithfully,

 

Maimie's son

 

Send to VP by Rec'd Del'y or get a Certificate of Posting at the PO. Keep copies of all letters, etc in case they are needed.

[slick132]

You're welcome.

 

Please add this as a final paragraph to the letter.

 

I also require your written confirmation that no adverse markers have been made to any Credit Reference Agencies, or that any such markers have been removed. Failure to comply will result in my taking action against you including, but not limited to, a formal complaint to the Information Commissioners Office.

[slick132]

Hi Mamaie,

 

I wish they were all so simple.

 

However, further letter to VP as follows:-

 

Dear sir/madam,

 

Your ref no: xxxxxxxx

 

I thank you for your letter of xxth July but remain concerned about your following quote:-

 

"Please don`t worry about your credit file as any adverse information will be removed regarding this matter."

 

I do, of course, worry about any adverse information that may have been posted in this regard. I therefore require your written confirmation that you have checked for any such information and that any found HAS BEEN removed.

 

I look forward to hearing from you.

 

Yours faithfully,

Mamie

[slick132]

Hi Mamaie,

 

Don't worry about the "debt on your a/c" wording in their letter. They know they are in the wrong and that the debt has nowt to do with your son.

[slick132]

Hi Mamie,

 

I think their latest letter adequately covers the concern which I had so my last letter is now superfluous.

 

Maybe check that no markers remain on your son's credit record in 2 or 3 months.

[slick132]

You're very welcome.

 

Title changed.

[slick132]

Who did the demand come from this time?

[slick132]

Suggest you send another letter to Fraud Dep't telling them you require further confirmation that the debt has been written off as the debt coll'n dep't seem to think it's still payable.