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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Natwest letter - is this a defence?


gmm100
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I have now received a 'stay' from Guildford. Presume that means that I won't now receive an AQ and should await the test case?

 

Edit - sorry, me again. Can anyone confirm that the stay will now mean I won't get an AQ until outcome of the test case is known and that I should just sit tight for now? Thank you!

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  • 1 month later...

Natwest's solictors served a defence a few days after my case was stayed, back in March, and I've had nothing since.

 

Does anybody know if I should've received an AQ by now, especially as the test case outcome was released or is it all still on hold pending appeals?

 

Thank you!

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  • 5 months later...
hi gmm100,

that is the standard get lost letter that Nat West use.

go through the same proceedure as for bank charges under 6 years and on the final letter state the limitation act is the basis of your claim.

i have just had a settlement offer for a claim going back to 1997.

explain that you will rely on the "provisions of S.32(1) (b) Limitation Act 1980" to argue that the 6 year period of limitation commencedwith your discovery, through the oft's report of April 2006, of the banks deliberate concealment of the facts relevant to your right of action.

 

hope this helps.

 

Just to 'bump' this and see if I am awaiting the lifting of the stay in vain!

 

Everything that I read now seems pretty certain that the 6 years is cast in stone, anybody know if there's still a chance of going back further, having used the above in my stayed case?

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You do not stand any chance (IMHO) of getting the stay lifted before the High Court case is finished. But it will end sometime and then you can proceed. As oggy says, we believe that s32 gives grounds for going back beyond 6 years.

 

 

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  • 3 months later...

I've read somewhere that the OFT has now stated that claims can't go back over 6 years - does anybody know if this is this the case? I think I issued in SCC prior to this but am not sure?

 

Thanks in advance - can't believe it's a year since the stay!

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I've read somewhere that the OFT has now stated that claims can't go back over 6 years - does anybody know if this is this the case? I think I issued in SCC prior to this but am not sure?

 

Thanks in advance - can't believe it's a year since the stay!

Their argument about the Statute of Limitations excludes s.32 and concealment. The fact of the matter is that at present, due to the FSA Waiver, you can go back(excl. statute of limitations argument) back to July 27th 2001 due to the stay period within the FSA Waiver on Bank Charges.

.

FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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Their argument about the Statute of Limitations excludes s.32 and concealment. The fact of the matter is that at present, due to the FSA Waiver, you can go back(excl. statute of limitations argument) back to July 27th 2001 due to the stay period within the FSA Waiver on Bank Charges.

 

Thanks yourbank, my claim is from 1998 to 2000, as this is before July 27th 2001 does that mean I'm out of luck unless the court accepts the s32 argument or cobbetts make an offer when/if the stay is lifted?

Edited by gmm100
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One thing to consider is only contracts entered into after 1995 would fall under the Unfair Contract Terms Act 1999

An appeaser is one who feeds a crocodile, hoping it will eat him last. <br />

Winston Churchill

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