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    • Particular's of claim for reference only 1. the claim is for the sum of £6163.61due by the defendant under an agreement regulated by the consumer credit act 1974 for hsbc uk bank plc. Account (16 digits) 2. The defendant failed to maintain contractual payments required by the agreement and a default notice was served under s 87(1)  of the consumer credit act 1974 which as not been compiled with. 3. The debt was legally assigned to the Claimant on 23/08/23, notice on which as been given to the defendant.  4. The claim includes statutory interest under S.69 of the county courts act 1984 at a rate of 8% per annum from the date of assignment to the date of issue of these proceedings in the sum of £117.53 the Claimant claims the sum of £6281.14. Suggested defence 1. The Defendant contends the particulars of the claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.3 (3) in relation to any particular allegation to which a specific response has not been made. 2. The claimant has not complied with paragraph 3 of the PAPDC (Pre action protocol) failed to serve a letter of claim pre claim pursuant to PAPDC changes of the 1st of October 2017. It is respectfully requested that the court take this into consideration pursuant 7.1 PAPDC. 3. Paragraph 1 is noted. I have in the past had financial dealings but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification. 4. Paragraph 2 is denied. I have not been served with a default notice pursuant to the consumer credit act 1974. 5. Paragraph 3 is denied. i am unaware of any legal assignment or notice of assignment. A copy of assignment was sent by Overdales solicitors when acknowledgement of receipt of CPR request was received, but this was not the original.   6. Paragraph 4 is denied. Neither the original creditor or the assignee have served notice pursuant to sec86c of the Credit Consumer Act 1974 Notice of Sums in Arrears and therefore prevented from charging interest on debt regulated by the CCA1974. 7. The defendant submitted a request for a copy of the alleged agreement pursuant to s78 CCA 1974. The claimant has acknowledged receipt of request but has failed to comply. The claimant has failed to provide any evidence of balance or Default Notice requested by CPR 31.14 8. It is therefore denied with regards to defendant owing any monies to the claimant. therefore the claimant is put to strict proof to:  a.  Show how the defendant has entered into an agreement with HSBC. b.  Show and evidence the nature of breach and service of a Default notice pursuant to section 87 (1) CCA 1974. c.  Show and quantify how the defendant has reached the amount claimed for. d.  Show how the claimant has the legal right, either under statute or equity  to issue a claim. 8.  As per civil procedure rule 16.5 (4) it is expected claimant prove the allegation that the money is owed. 9.  Until such time the claimant can comply to a section 78 request he is not entitled, while the default continues, to enforce the agreement 10. By reasons of the facts and matters set out above, it is denied that the claimant is entitled to the relief claimed or any relief.     .
    • OK, well rereading the court orders from March, in the cold light of day rather than when knackered late at night, it is quite clear that on 25 June there will only be a preliminary hearing about Laura representing her son.  Nothing more. It's lazy DCBL who haven't read things properly and have stupidly sent their Witness Statement early. Laura & I had already been working on a WS, and here it is.  It needs tweaking now after reading the rubbish that DCBL sent and after all of LFI's comments.  But the "meat" is there. Defendant's WS - version 1.pdf
    • Morning, I purchased a car from Big Motoring World on 10th December 2023 for £14899.00. On the 15th December I had a problem with the auto start stop function of the car in which the car would stop in the middle of the road with a stop start error message. I called the big assist and the car was booked in for February. The BMW was with them for a week and it came back with the auto stop start feature all fine and all error codes cleared on the report from big motoring world. within 5 days I had the same issue. Warning light coming on and the car stopping. I called big assist again and the car was again booked in for an other repair in May. Car was taken back in may, they had the car for a week and returned with the report saying no issue with the auto stop start feature and blamed my driving. Within 5 days of having the car back it broke down again. This time undrivable. I had the rac pick my car up and take to Stephen James BMW for a full diagnostic. The diagnostic came back with the car needing a new fuel system as magnetic swarf was found.  I have sent big motoring world a letter stating all the issues and that under the consumer rights act 2015 I have asked for a replacement vehicle. all reports from Stephen James BMW have been sent over to big motoring world. Big motoring world have come back and said they will respond to my complaint within 14 days for the date of my complaint letter. I am not feeling confident on the response from them, what are my next steps?   Thanks in advance. 
    • That is really good is that a mistake last off "driver doesn't have a licence" I assume that should be keeper? The Court requested me to send the Court and applicant proof of my sons disability from their GP this clearly shows he has Severe Mental Impairement, he is also illiterate.  I naively assumed once the applicant received this that they would drop the claim.  It offends me that Bank has asked the Judge to throw the case out at the preliminary hearing and to make us pay up.
    • Hi, we are looking to get some opinions on weather or not to bother fighting this PCN. This comes from a very big retail park parking where there are restaurants, hotel, amongst other businesses. The parking is free but I suppose there must be a time limit on it that I am not aware of. We were in the area for around 4 hours. Makes us wonder how they deal with people staying in the hotel as the ANPR is on what appears to be a publicly maintained street (where london buses run) which leads to the different parking areas including the hotel.  1 Date of the infringement 26/05/2024 2 Date on the NTK  31/05/2024 3 Date received 07/06/2024 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?]  YES 5 Is there any photographic evidence of the event? Entry and exit photos however, based on the photographs we are almost sure the photos are taken on public street. This is the location I believe photos are taken from.  https://maps.app.goo.gl/eii8zSmFFhVZDRpbA 6 Have you appealed? [Y/N?] post up your appeal] No Have you had a response? [Y/N?] post it up N/A 7 Who is the parking company? UKPA. UK Parking Administration LTD 8. Where exactly [carpark name and town] The Colonnades, Croydon, CR0 4RQ For either option, does it say which appeals body they operate under. British Parking Association (BPA) Thanks in advance for any assistance.  UKPA PCN The Collonades-redacted.pdf
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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on monday 4 march a equita bailiff walked into my shop and said i owed them 567.69 .for unpaid business rates,the bill started at 254.19 with charges of 313.50 .is this correct as i have had no letters saying that i owe them money they just turned up at my shop.he said they do not have to issue ant letters for a buisiness rate debt is this true some help would be a help.also he said his next collection was of a famous football player as his debt was a lot more than mine,this isnt allowed is it ,to discuss some one elses debt with me .

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The government has not prescribed that a letter fee can be applied by the bailiff company when enforcing a debt for Council Tax or Business Rates.

 

Some, but not all, bailiff co's will send a letter. However, a bailiff visit to collect business rates will ALWAYS be a surprise visit. The reason for this is to stop the business owner moving his goods either to his home or somewhere else to avoid them being seized by the bailiff.

 

As for the gossip about a football player.....sadly I have come across this so many times. All it is is gossip.....no names were mentioned ( I assume).

 

More importantly however is that the fees charged to you are WRONG.

 

Do you have the name of the bailiff who visited so that I can check to see whether or not he is certificates. Please only sent me the name by PM.

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Guest Screw The Bailiff

The law in this case is Regulation 3© of the Non-Domestic Rating (Collection and Enforcement) (Amendment and Miscellaneous Provision) Regulations 1993

 

For an unpaid Business rates debt of £254.19 is:

 

1st visit = £15.00

Recovery: £0-£100 = £15.00

Recovery: remaining £154.19 at 4% = £6.16

Vat on fees = £6.33

Total fees = £42.49

 

He walked into your shop so he might try charging you Attending to Remove, the law doesnt set a specific fee but it must be reasonable. No goods were removed because you paid when given a reasonable opportunity, Attending to remove fee = £0.00

 

The law doesnt prescribe a letter fee.

 

Total payable to bailiff should have been = £296.68 including the original debt.

You paid = £567.69

You were defrauded of: £339.17 by Mr Bayleaf.

 

Reclaim it by writing to the bailiffs using this letter and it gives them seven days to refund you.

Write to the council using this template. They need to know their bailiffs are defrauding their constituents.

 

If the council is uncooperative then make a complaint of fraud, misfeasance and assisting an offender to the LGO quoting figures and the law.

 

If the bailiff is uncooperative then make a complaint against the bailiff using a Form 4 using this template. That'll put him in front of his cetificating judge to explain why he had defrauded you. Have a look through this checklist to see if you have further grounds of complaint.

 

Give the bailiff a chance to put things right and honour a refund, then if want to address the criminal element to this matter, you can file a report to the local police. If he is convicted under the Fraud Act 2006 then be cannot trade as a bailiff & thats one more criminal off the streets!

 

Check the bailiff is Kosher and report back if theres an irregularity.

 

Keep us posted to your progress.

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Unfortunately STB is incorrect on two counts, firstly the Bailiff cannot add VAT onto the costs and secondly the amount of costs may well add up to the amount the bailiff is claiminmg (see part C of the the schedule that STB has provided the link for) you should note that "reasonable" is not an agreement or what you may think is reasonable but it will depend upon the actions taken by the bailiff and whether or not they can justify the costs in connection with the actions, which they generally can.

 

The bailiff may have taken walking possession so you need to ensure you check all documentation carefully to see what it says before throwing allegations of fraud, which of course it may not be and you will probably lose all credibality when trying to negotiate with them.

 

Send me details by PM and I can probably help you to resolve this.

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Guest Screw The Bailiff
Unfortunately STB is incorrect on two counts, firstly the Bailiff cannot add VAT onto the costs

 

Regulation 3©(3(4)) Provides for bailiffs to charge VAT on fees when collecting unpaid Business Rates.

 

and secondly the amount of costs may well add up to the amount the bailiff is claiminmg (see part C of the the schedule that STB has provided the link for) you should note that "reasonable" is not an agreement or what you may think is reasonable but it will depend upon the actions taken by the bailiff and whether or not they can justify the costs in connection with the actions, which they generally can.

 

Its not for you to decide whether fees of £381.66 is reasonable and lawful for collecting a debt of £254.19. That's the courts job, and in any event the OP has a right to ask the court for taxation.

 

The bailiff may have taken walking possession so you need to ensure you check all documentation carefully to see what it says before throwing allegations of fraud, which of course it may not be and you will probably lose all credibality when trying to negotiate with them.

 

The OP has not indicated any goods have been removed or signed a walking possession agreement.

 

Send me details by PM and I can probably help you to resolve this.

 

And keep us appraised of your progress.

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Regulation 3©(3(4)) Provides for bailiffs to charge VAT on fees when collecting unpaid Business Rates.

 

Which SI does this refer to?

 

Its not for you to decide whether fees of £381.66 is reasonable and lawful for collecting a debt of £254.19. That's the courts job, and in any event the OP has a right to ask the court for taxation.

 

I don't recall saying I thought they were reasonable, please read my message correctly.

 

The OP has not indicated any goods have been removed or signed a walking possession agreement

 

I find it is usually best to establish the full facts and not make assumptions otherwise the advice you give can be misleading and wrong.

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STB

 

Regulation 3©(3(4)) Provides for bailiffs to charge VAT on fees when collecting unpaid Business Rates

 

I think you are actually referring to Regulation 4 in Schedule 3 of the The Non-Domestic Rating (Collection and Enforcement) (Local Lists) Regulations 1989 SI 1058 1989 and The Council Tax (Administration and Enforcement) Regulations 1992 SI 613 1992 which both state:

 

References in the Table to paragraph 1 to costs, fees and expenses include references to amounts payable by way of value added tax with respect to the supply of goods or services to which the costs, fees and expenses relate.

 

This of course means that the prescribed fees include VAT and therefore cannot be increased by the VAT element.

 

Please be aware that VAT cannot be added to any of the prescribed fees in any circumstances.

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