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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Cheekiness towards a DCA


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Slightly off the thread here all, but I've now eventually finished reading this marathon thread and have to say that it's the funniest thing I've read in years:) Suddenly my battle that's beginning with lowells doesn't seem half as bad, almost fun even.....

 

Can't thank you all individually or tip all your scales, so just be aware that you have certainly all made a difference.

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I'll add to your blobs mr.ton 'cos your thread's given me hours of fun and chuckles. I'm only a 1 blob man myself though so won't do you masses of good........

 

Ps. thanks to fuzzybobble, I'VE SCORED SOME POINTS.... YIPPEEEEEEE:D

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  • 2 weeks later...

You talk of DD's. I had a DD with Nationwide for a TV licence that was cancelled after I moved, and the DD was still requested. As the DD would have put me 0.13p overdrawn, Nationwide refused the request, then charged me £25.00 for the refusal of a DD!!! They then carried on and racked up £271.00 of charges and put a default on my credit refence. Needless to say, after a couple of letters etc, the charges were withdrawn and the default removed:mad:

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FB, what hoose has written above speaks volumes as does each of the posts since your last, and that includes mr ton...

 

You gave me my 1st points and you also gave me my first smiles for a long time. Stay around friend:)

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Well fuzzybobble? you have seen the threads from people that you have touched, are you just going to walk away? If so, that's cool, no problem, but would you rather not help just a few more? If not, then thanks anyway.....;)

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Thanks for the rep FB:D It's I that should send you some and most of you others 'cos once again I'm sitting here feeling low and once again after reading the last 3 pages to catch up, I've tears down my cheeks with laughter again........ 11/10 to you all:)

 

This is almost worth being in debt for:confused:

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Could be the new Cockney rhyming slang for Lowells....tea towels 8-)

Excuse me mr.ton, such a polite word in cockney language would not exist for them s***s and that is also an insult to all tea towels who are now mortally offended:)

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As it happens FB I did try, but I just keep getting a message telling me to spread it about a little before giving you anymore. Funny 'cos the same happened a couple of weeks back when i tried to say thanks to ODC. I don't remember actually sending you guys any reps as it always gives me the same message:confused: You guys on the blacklist or something???????

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Ok all you people that have made my life fun lately. You all know who you are but can't name and rep you all.......

 

Of now into hospital for some surgery. Hopefully will meet you all again:)

 

But one thing is for sure. NEVER stop your posts and advice. I'm not sure sometimes how much you realise that you make a huge difference in peoples lives but you all do. The ODC's of this world give fantastic advice and support, and the Fuzzybobbles of this world make us smile and laugh but they are both just as important. Thanks to you all.:D Till next time.

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sorry mr ton, thanks to you too. ;)What a great thread! See what you started? As you have asked the surgery is for the second growth in my head. But this is not a medical site, it's for people with the debt problems. Thanks to all for you help. Should Llowells come back to me (after 6 weeks) then you'll be the first to know.;)

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