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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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OFT test case


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A good argument for having another account, somewhere else, to have benefits paid into

 

 

When were they written?

"The only thing that interferes with my learning is my education." Albert Einstein

 

"No-one can make you feel inferior without your consent" - E. Roosevelt

 

 

Don't lie, thieve, cheat or steal. The Government do not like the competition.

 

 

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are mp's exempt from the Freedom of Information Act ?

"The only thing that interferes with my learning is my education." Albert Einstein

 

"No-one can make you feel inferior without your consent" - E. Roosevelt

 

 

Don't lie, thieve, cheat or steal. The Government do not like the competition.

 

 

All advice is offered without prejudice.

We are being sued for Libel. Please help us by donating

 

Please support the pettition to remove Gordon Brown as he was not elected primeinister. He was elected Party Leader something completely different.

 

http://petitions.pm.gov.uk/gordan-brown/

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Yeah, saw that some time ago.

 

I was in the Czech republic last year and it was just starting to get off the ground then.

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Add me as your friend on FaceBook - I need all the friends I can get :-(

 

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Wasn't sure if the bill made parliament.

"The only thing that interferes with my learning is my education." Albert Einstein

 

"No-one can make you feel inferior without your consent" - E. Roosevelt

 

 

Don't lie, thieve, cheat or steal. The Government do not like the competition.

 

 

All advice is offered without prejudice.

We are being sued for Libel. Please help us by donating

 

Please support the pettition to remove Gordon Brown as he was not elected primeinister. He was elected Party Leader something completely different.

 

http://petitions.pm.gov.uk/gordan-brown/

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They are not exempt yet I don't think, however, they can charge the cost of gathering the information from you.

 

I tried a FOI request to my local council to find out where the council tax goes. They replied saying that they don't know (??????!!!!), but if I wanted to pay the 90k to investigate where it goes, then they would let me have the information in due course.

 

Freedom of information - yeah, right. Nothing more than another soundbite.

If you feel that we have helped you, or you would like to help keep this web site running so that others can continue to get their money back, please click the donate button at the top of the forum.

Advice & opinions of Dave, The Bank Action Group and The Consumer Action Group are offered informally, without prejudice & without liability.

Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

 

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Add me as your friend on FaceBook - I need all the friends I can get :-(

 

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They can't charge you more than £500 for a FOI request.

 

Do what I do. (They stopped asking me to make excessive fees for the info)

 

Put a time frame on the request.

 

Ask for the full lot.

 

Then say they can't charge more than £500 for a FOI request. Say you appreciate there staffing cost but if they ask you to pay the £500 bonus then you will ask for this in portions.

 

Then say they will be saving staffing time and costs if they respond in full.

 

 

Will take a few attempts and they might put copy writing on it. Just means you cant make a profit off it. (fine for CAG)

"The only thing that interferes with my learning is my education." Albert Einstein

 

"No-one can make you feel inferior without your consent" - E. Roosevelt

 

 

Don't lie, thieve, cheat or steal. The Government do not like the competition.

 

 

All advice is offered without prejudice.

We are being sued for Libel. Please help us by donating

 

Please support the pettition to remove Gordon Brown as he was not elected primeinister. He was elected Party Leader something completely different.

 

http://petitions.pm.gov.uk/gordan-brown/

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Fine by me!

 

Shows you what they know (or try on).

If you feel that we have helped you, or you would like to help keep this web site running so that others can continue to get their money back, please click the donate button at the top of the forum.

Advice & opinions of Dave, The Bank Action Group and The Consumer Action Group are offered informally, without prejudice & without liability.

Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

 

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Add me as your friend on FaceBook - I need all the friends I can get :-(

 

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But the one that beats all the rest was

 

 

The personal loan account report confirms your standing order was cancelled on 26th march 2007, as insufficient cancellation notice was given the payment was still requested. as funds were not available in your bank account cover the final loan payment a £39.00 fee was debited on 9th april 2007. i am unable to establish who cancelled this payment therefore as a gesture of goodwill i will arrange for the charge to be refunded upon completion of the enclosed acceptance form..

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But the one that beats all the rest was

 

 

The personal loan account report confirms your standing order was cancelled on 26th march 2007, as insufficient cancellation notice was given the payment was still requested. as funds were not available in your bank account cover the final loan payment a £39.00 fee was debited on 9th april 2007. i am unable to establish who cancelled this payment therefore as a gesture of goodwill i will arrange for the charge to be refunded upon completion of the enclosed acceptance form..

 

 

A data access processing breach possibly?

"The only thing that interferes with my learning is my education." Albert Einstein

 

"No-one can make you feel inferior without your consent" - E. Roosevelt

 

 

Don't lie, thieve, cheat or steal. The Government do not like the competition.

 

 

All advice is offered without prejudice.

We are being sued for Libel. Please help us by donating

 

Please support the pettition to remove Gordon Brown as he was not elected primeinister. He was elected Party Leader something completely different.

 

http://petitions.pm.gov.uk/gordan-brown/

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A data access processing breach possibly?

 

The £39.00 was credited to the account and i didn't sign anything...what i did do was phone the directors office and say who cancelled the standing order it wasn't me as i was on holiday :D..then i followed and thanked them for the letter saying failed payment of £62.73 when infact the outstanding balance was £62.45, and would they like to explain where the manual intervention had taking place for the the fee,or even better would the finance director like to explain to me why his sig is on a letter which is completely incorrect, the declined to answer

:D :D

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Barclays have started their defence;

 

Review here on the BBC:

BBC NEWS | Business | Barclays begins charges defence

 

I particularly like the Gem:

"Mr Milligan said that anything related to the price of running a current account could not be challenged under consumer regulations."

 

....er, so as consumers we should not be afforded ANY protection under consumer law, and the Banks should just be left to regulate themselves eh?

 

PM

All opinions and advice I offer are purely my own, and are offered without any liability. If unsure seek the help of a licensed professional

...just because something's in print doesn't mean its true.... just look at you Banks T&C's for example !

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I knew it - it's all CAG's fault - and you, Booky, you're the main instigator of my brainwashing & addiction! (;)) There must be a claim to be made there somewhere...... :D :D

 

Cheers

Michael

Recruited 3 more today - DD's manager (she'd asked me to come talk to him, he was going to pay his SOLICITOR to do it! :shock:), and the 2 chaps at Virgin Mobile when I went to sort out my SIM card. :-D
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Regarding comments about council finances....its been reported today that Councils now make more money on School dinners and parking charges than they do on council tax.......:rolleyes:

 

 

BBC NEWS | UK | UK Politics | Council charges 'raise £10.8bn'

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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hmm maybe i have a point?

 

bill of rights act .....

 

Where was this reported?

"The only thing that interferes with my learning is my education." Albert Einstein

 

"No-one can make you feel inferior without your consent" - E. Roosevelt

 

 

Don't lie, thieve, cheat or steal. The Government do not like the competition.

 

 

All advice is offered without prejudice.

We are being sued for Libel. Please help us by donating

 

Please support the pettition to remove Gordon Brown as he was not elected primeinister. He was elected Party Leader something completely different.

 

http://petitions.pm.gov.uk/gordan-brown/

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Link in thread above.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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lol ok seen the link amongst your signature

"The only thing that interferes with my learning is my education." Albert Einstein

 

"No-one can make you feel inferior without your consent" - E. Roosevelt

 

 

Don't lie, thieve, cheat or steal. The Government do not like the competition.

 

 

All advice is offered without prejudice.

We are being sued for Libel. Please help us by donating

 

Please support the pettition to remove Gordon Brown as he was not elected primeinister. He was elected Party Leader something completely different.

 

http://petitions.pm.gov.uk/gordan-brown/

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These charges are written in law and they have permission from parliment to charge that amount.

 

Been there done that got the t-short and the email

"The only thing that interferes with my learning is my education." Albert Einstein

 

"No-one can make you feel inferior without your consent" - E. Roosevelt

 

 

Don't lie, thieve, cheat or steal. The Government do not like the competition.

 

 

All advice is offered without prejudice.

We are being sued for Libel. Please help us by donating

 

Please support the pettition to remove Gordon Brown as he was not elected primeinister. He was elected Party Leader something completely different.

 

http://petitions.pm.gov.uk/gordan-brown/

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and why a further test case for bank account's?

 

The oft have already ruled they wont chase penalty charges over £12.

 

I don't see the difference between a bank account and a credit card.

 

Would you be kind enough to elaborate on the OFT's ruling above about the £12. charge... I'v been absent from the forum for several months and must've missed that.

 

Thanks.

 

Shoestring

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Would you be kind enough to elaborate on the OFT's ruling above about the £12. charge... I'v been absent from the forum for several months and must've missed that.

 

Thanks.

 

Shoestring

 

 

Hi

 

Try this link below

 

 

 

The Office of Fair Trading: Current credit card default charges unfair

"The only thing that interferes with my learning is my education." Albert Einstein

 

"No-one can make you feel inferior without your consent" - E. Roosevelt

 

 

Don't lie, thieve, cheat or steal. The Government do not like the competition.

 

 

All advice is offered without prejudice.

We are being sued for Libel. Please help us by donating

 

Please support the pettition to remove Gordon Brown as he was not elected primeinister. He was elected Party Leader something completely different.

 

http://petitions.pm.gov.uk/gordan-brown/

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But speaking for all the banks, Mr Milligan argued that this approach was invalid, as the Unfair Terms regulations - which derive from a European Union directive - had now supplanted the common law relating to penalties in this area.

It has? Since when?

 

You know what he's trying to do here, don't you?

If the OFT were to lose on the UTCCR and therefore them having jurisdiction, we could still go to court on common law. If he manages to slip that one past the judge in the decision that the UTCCR somehow supercedes common law, or manages to get the 2 of them somehow inextricably linked, it would then make it a lot harder to do. :mad:

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An unfair term in a consumer contract is not binding on the consumer. However, a number of credit card issuers have disputed our view on how to calculate fair default charges and only a court can finally decide the issue. If you want further advice about your rights and obligations under your credit card agreement, you should seek independent legal advice

"The only thing that interferes with my learning is my education." Albert Einstein

 

"No-one can make you feel inferior without your consent" - E. Roosevelt

 

 

Don't lie, thieve, cheat or steal. The Government do not like the competition.

 

 

All advice is offered without prejudice.

We are being sued for Libel. Please help us by donating

 

Please support the pettition to remove Gordon Brown as he was not elected primeinister. He was elected Party Leader something completely different.

 

http://petitions.pm.gov.uk/gordan-brown/

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Share on other sites

An unfair term in a consumer contract is not binding on the consumer. However, a number of credit card issuers have disputed our view on how to calculate fair default charges and only a court can finally decide the issue. If you want further advice about your rights and obligations under your credit card agreement, you should seek independent legal advice

 

Agreed - even a declaration that the charges are within the remit of the OFT and them setting a level they deem fair is a decision that can be challenged in front of a Judge.

 

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So is the oft ruling Final?

"The only thing that interferes with my learning is my education." Albert Einstein

 

"No-one can make you feel inferior without your consent" - E. Roosevelt

 

 

Don't lie, thieve, cheat or steal. The Government do not like the competition.

 

 

All advice is offered without prejudice.

We are being sued for Libel. Please help us by donating

 

Please support the pettition to remove Gordon Brown as he was not elected primeinister. He was elected Party Leader something completely different.

 

http://petitions.pm.gov.uk/gordan-brown/

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