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Darren vs Choice Catalogue


dazzaboy2
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Hi guys,

 

Looking for some advice.

 

I bought a £2000 Plasma TV from Choice catalogue in January. I bought it on a buy now pay September offer.

 

However, the bill came in September with a minimum payment of over £400. Unknown to me, with a buy now pay later offer, it automatically goes onto 20 week terms. I called them up to query this and they agreed to transfer it onto 100 week terms to lower my monthly payment. I was informed at that point that should I pay the tele off early, I would get a rebate in any interest.

 

Now, after having made 2 payments on the TV, I want to clear the balance in full. So I called customer services to see what my outstanding balance is. The told me it is £2600. I explained that as I was paying the TV off after not even 3 months of a 100 week agreement the balance should be significantly less......but no, they are telling me that I HAVE to pay the full £2600 and only THEN they will decide a settlement figure and rebate me ay interest due.

 

Is it just me or does this strike anyone else as ridiculous?

 

They won't even let me talk to the 'early settlement team'. All I want is to know how much interest I will be rebated if I settle early......to see if it's actually worth doing!! If it's gonna cost me a fortune I'd be as well just paying it over the term and getting my monies worth!

 

I'm just checking my T's&C's (which I haven't signed btw) but I can't find any info on it.

 

Advice anyone?

 

Dazzaboy2

Darren :p

 

BOS - WON - £5.6k

------------------------------------------------

Virgin Mastercard - WON - £300

------------------------------------------------

Barclaycard - WON - £200

------------------------------------------------

Lloyds - WON - £1.6k

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Bump!!

 

I'm getting nowhere with these guys. Does anyone know where I stand on this? I've searched the net high and low and can't find any info.

Darren :p

 

BOS - WON - £5.6k

------------------------------------------------

Virgin Mastercard - WON - £300

------------------------------------------------

Barclaycard - WON - £200

------------------------------------------------

Lloyds - WON - £1.6k

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  • 2 weeks later...

bump

Darren :p

 

BOS - WON - £5.6k

------------------------------------------------

Virgin Mastercard - WON - £300

------------------------------------------------

Barclaycard - WON - £200

------------------------------------------------

Lloyds - WON - £1.6k

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Share on other sites

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