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    • I have now been given a court date vs Evri, 4th Sept 2024. I have completed my court bundle, when am I expected to send copies to the court and Evri and should it be in hard copy or electronic? The Notice of Allocation states that no later than 7 days before the directions hearing both parties must send to the other party their final offers to settle. Does this mean I will have to tell Evri what I'm willing to settle? Rgds, J
    • Ok how about this to the CEO? I know it sounds super desperate but lets call a spade a spade here, I am super desperate: Dear Sir, On 29th November 2023 I took out a loan of £5000 with you. Unfortunately very early into 2024 I found myself in financial difficulty (unexpected bills and two episodes of sickness and the tax office getting my tax code wrong resulting in less pay for two months) and I contacted you (MCB) on 13th February 2024 asking if there was any way I could extend the length of my loan to 36 months. I fully explained why I was requesting this and asked for your help. I did not receive a reply to that email so I again contacted you on 7th March 2024 to advise you of a change in my circumstances which resulted in me having to take out a DMP and asking you to confirm that the direct debit had been cancelled. You would have also received confirmation of this DMP from StepChange but you did not acknowledge receipt of my email. I have only managed to make one payment from my loan but did try and contact MCB to discuss extending my loan, help etc.  I have now therefore fallen behind on several of my debts, yours included, and as a result you have lodged a Cifas marker against my name for "evasion of payment", which has resulted in me having to change banks, which has been an extremely difficult process because of the Cifas marker. I do not feel you have been fair or given me the opportunity to fully explain my situation to you before you lodged the marker against my name. I appreciate it is a business and you have acted accordingly, but I did try to make contact to arrange alternative arrangements and at no point, not even to this day, did I ever intend to not repay my loan. I cannot stress to you enough how much this has affected my mental health. I am having trouble sleeping and my existing health condition has been exacerbated by all of this. What I would like you to do is to please, please remove the Cifas marker and let me make arrangements to pay the loan back through a DMP.  Please sir, I am begging for your help here. I am not a dishonest person and I have never been in a situation like this before. I am desperately trying to make things right but this marker is killing me. Please can you help me? I look forward to hearing from you. Yours faithfully,
    • Just be careful with your language on what you post here - Keep it above board Lets see what you send to the big boss. 
    • I made that payment on 13th Feb, then it all went down hill. 
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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help with LBL


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hi,

i took out a £4500 loan with logbook loans and fell into arrears due to accident needing operation and not being able to work.

i signed up for my loan in a street miles from my house and the only one to sign the bill of sale was myself and the rep who also signed the witness part with a squiggle.

i have so far paid them back £3500 and they want another £6500 to stop them taking the car.

i wish to sell the car and have got a new V5 from dvla. have done hpi check and is says finance outstanding and security risk.

i paid cash for the car. i have hidden the car well away as i got no intention of them getting it as i worked very hard to get this car.

i have emailed hpi to ask them to remove it and i am waiting for a reply. any help welcomed.

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busy be warned now that you have contacted HPI LBL WILL be informed that you may be intending to dispose of the vehicle.

 

Also they have been known (mistakenly I'm sure) to snatch vehicles which are NOT the subject of a 'bill of sale' so again be careful if driving a friends or relatives car.

 

If you are approached in such circumstances immediately contact the police

 

Finally they DO trawl through these sites in the hope of identifying problems so be careful about what info you give.

 

Is it fitted with a 'tracker'?

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  • 2 weeks later...

Hi, I am in the same boat i owe money to lbl and they want the car. I have hidden the car so they cant get it and have done a hpi check. the hpi says there is outstanding finance and car is a security risk. i have contacted them and they will not remove it neither will lbl. i have read about checking on the bill of sale ans wondered who do make the cheque out to. my girlfriend is sending it as i dont have a bank account.

Please can anyone advise on this and also how to get the hpi removed as i have been told this is illegally put on by lbl and i need to sell the car.

thanks

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  • 2 weeks later...
  • 2 weeks later...

I have sold my car privately now as gemini said it was ok providing the payment goes to them. buyer said he would send payment. i dont care whether he does or not. I asked for LBL for proof that bill of sale had been registered and they did not have a clue what i was talkking about. lady from gemini said they dont have one. LOL what a horrible company. i refuse to pay them anymore money. borrowed £5500 and they want £23000 back.

lol

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  • 1 month later...

we had a loan with these and fell into arrears. lbl said we could sell

the car providing the buyer sent the money direct to them.

we obtained a new logbook from dvla and sold the car private. the new

owner has now come back at us saying lbl has repossessed the car from

him and saying that he knew nothing about the hpi and saying that he

wants us to pay him for the money he lost on the car stating the sale of

goods act1979. i have been told that he cannot touch us as it is his word

against ours that he knew about the hpi. he claiming he paid them and

saying he gave us money. this bloke is harassing me and i am now

getting worried about it. please advise

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If he's a private citizen & not a dealer then his complaint is with LBL as they took his car unlawfully. no matter what they might claim.

 

Did he pay the outstanding finance or did he pay you. If you he could sue you for his money. but he can't claim to have paid both.

 

My only thought is that LBL have added late payment charges (of which you knew nothing) to the outstanding debt & have used these as an excuse to snatch the car. This is a common 'tactic' of LBL I'm afraid

 

There is court action being taken against this company by a number of former customers

 

The Sunday Mail article is ongoing also perhaps you should contact BBC Watchdog

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we had a loan with these and fell into arrears. lbl said we could sell

the car providing the buyer sent the money direct to them.

we obtained a new logbook from dvla and sold the car private. the new

owner has now come back at us saying lbl has repossessed the car from

him and saying that he knew nothing about the hpi and saying that he

wants us to pay him for the money he lost on the car stating the sale of

goods act1979. i have been told that he cannot touch us as it is his word

against ours that he knew about the hpi. he claiming he paid them and

saying he gave us money. this bloke is harassing me and i am now

getting worried about it. please advise.

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we had a loan with these and fell into arrears. lbl said we could sell

the car providing the buyer sent the money direct to them.

we obtained a new logbook from dvla and sold the car private. the new

owner has now come back at us saying lbl has repossessed the car from

him and saying that he knew nothing about the hpi and saying that he

wants us to pay him for the money he lost on the car stating the sale of

goods act1979. i have been told that he cannot touch us as it is his word

against ours that he knew about the hpi. he claiming he paid them and

saying he gave us money. this bloke is harassing me and i am now

getting worried about it. please advise.

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well, its a difficult situation to be honest

 

the guy is talking out of his bottom about the Sale Of Goods Act 1979 for starters, the SOGA is not relevent here,

 

His actions may place him in breach of the Protection from Harassment Act 1997 , depending on how he is behaving

 

the best thing to do IMHO is write to him setting out what the terms of the contract were.

 

if he failed to keep to the contract its his own fault and there is no liability on you for his losses. he really has very little ground to argue unless he can establish you knowing there was HPI on the car allowed him to buy it without first telling him the HPI needed settling

 

however the figures sort of suggest that it would be clear that he would not get a 7000 pound car for 850 so i think that would be in your favour

 

that would be how i would approach this

 

Regards

paul

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