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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Castlebest in stays


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yes best of luck from me too.

 

Jan:)

Please note I am not an expert - I am not offering opinions or legal help - Please use all the information provided on the site in FAQ- step by step instructions and library- thanks Jansus:)

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offer from A&L 24/8/07 - after case stayed

 

"What makes the desert beautiful is that somewhere it hides a well." - Antione de Saint Exupery

 

 

PROUD TO BE AN ORANGE

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Gary and Alan have revised the stay removal application N244 part C statement adding the defendants notorious conduct section since I applied to have my stay removed.

 

Is it better to stick with what I have submitted on my N244 request or can I add the defendants notorious conduct section into my skeleton argument for my hearing?

 

pete

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Well I arrived half an hour early and they checked me in on their list, I saw that the HSBC barrister had already signed in, she came and found me after about 10 minutes and gave me her skeleton argument which contained the normal twaddle (but 13 pages of it lol) and a copy of Heynes v HSBC (note she had sent this to the court but not to me :rolleyes:) so I gave her my bundle which she started to furiously make notes about (oh dear I sent it to the court but not to her :grin:).

 

There was a 6 day case in progress in our court room but the Judge had adjourned it to hear our cases (oops barristers everywhere twiddling their thumbs)

 

We went into court (full courtroom) there were 3 other cases 2 Lloyds and one Abbey, Lloyds had sent a barrister Abbey hadn't and one of the Lloyds claimants was a no show. The Judge decided to hear the claimants in turn and then the barristers in turn so I went up first :grin:

 

I said as stated in my submissions I would like the stay removed but, baring in mind by the time my case got listed for hearing it would probably be the end of December early January anyway so I wouldn't be too upset if the stay remained. However I told the Judge I was very concerned that the bank was at liberty to continue with their regime of charges and threats of collection and default notices, (the further directions to accompany the stay are included in my stay appeal) and I also drew his attention to the Carlisle v Clydesdale judgment which I had included in my bundle.

 

The Lloyds Barrister asked for the appeal to be struck out for the person who didn't turn up and had managed to get the other Lloyds claimant to withdraw his appeal and the Abbey claimant basically just asked for the stay to be lifted, don't think either of them were very well informed or prepared, they didn't even know when the test case was due to be heard.

 

Next up was HSBC's barrister who said all of her reasons for opposing the lifting of the stay were in her skeleton argument and she also opposed any further directions being placed on the bank, she also stated that none were imposed in the Carlisle v Clydesdale judgment to which I added the Judge in that case has said if any measures are taken by the bank against the claimant the stay will be lifted and the case will go to hearing :-) she shut up then :grin:.

 

The Judge asked if any costs were involved the Lloyds barrister said none but my barrister said she was very upset I had changed my submission (heart skipped a beat here, I hadn't !! :shock: I just beat her at her own game of giving information late lol) but would not be asking for costs (phew)

I think she was upset because I didn't actually argue for the stay to be lifted but had a very strong case for controls to be put on the bank.

 

The judge said he had to consider what we had all said and he was reserving judgment, we should all hear in 2 to 3 weeks time.

 

So I had fun in court and I don't think the Judge was opposed to what I had said but we shall see.

 

pete

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Quick question Zoot, I've had about £300 in charges since I submitted my claim to court do you think it would be better to do another claim for the new charges or alter the stayed claim I have to include the new charges?

 

pete

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If you do it by amending your claim you need to get the bank to consent and pay the £35 fee (non refundable) you may need to get the application in before you hear about the stay as the court may refuse an application during the stay.

 

Alternatively make a new claim. You can claim back the court fee. Your claim may get merged with the present one and stayed.

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  • 1 month later...

Well I have had my Notice of Handing Down Judgment. Stay remains and no conditions imposed on the Bank :(.

 

The actual Handing Down of Judgment takes place on the 3rd December at 10am. if I attend would I get a chance to ask questions?

 

pete

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If its simply the handing down of judgment then the matter has already been decided so attending is unlikely to affect anything. You could ask questions if you wished but this won't affect the decision. Sorry its not the best result but at this stage the courts are being really stubborn.:mad:

 

All the best

 

Zoot

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