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hi i have just came back from a 2 week holiday in egypt while i was there a maintnance man came up to me in front of my 6 year old son and fely my breast i was in total shock the hotel was great and fired the man as soon as they found out but it still ruined the holiday i have been into going places today and they have told me to draft a letter to there head office to ask for compensation but i dont know where to start this was an expensive holiday that was ruined by this event but it happened 4 days before i was due home so going places have said i will only get compensation for these days but the whole holiday experiance is ruined not part of it and i have also had to explain to a 6 year old why a man woul do that to a women i have been badly shaken by this experiance and would never return to egypt could someone please help me write a letter please i dont want to be fobbed off with a discount for next year

thanks

kerry

:evil:
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In all honesty, I think Going Places are being very generous, they don't have to give you anything at all. Do you expect them to be personally responsible for every human being within the vicinity of one of their resorts/hotels?

 

As for never going back to Egypt, that is your choice, but get real. If it had happened to you at your local pub, would you be emigrating because of it? Of course not. So don't go writing off the whole country because of one incident.

 

So the guy groped you. No, it's not acceptable behaviour, and the fact he got fired clearly shows it is not. The fact that it allegedly ruined your whole holiday, that's something you need to deal with in yourself if you are that sensitive. And I have to agree with Going Places, if it happened 4 days before you were due to return, then I don't see how the time before that could have been ruined.

 

Let's get a grip here, if I may use the expression. :rolleyes:

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i am at a loss for words,but their is simply no reason to explain to a six year old..who within 24 hours would have forgotten about this incedent ,the guy got sacked,if you got groped on the street in the uk what do you think would happen over here..im sure the police would be too busy chasing other cars to even register your complaint...you just have to get over it ,and get on with your life,harsh words but life can be a bummer sometimes..

http://www.consumeractiongroup.co.uk/forum/welcome-consumer-forums/107001-how-do-i-dummies.html

 

 

 

 

Advice & opinions given by patrickq1 are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional

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  • 2 weeks later...
Guest louis wu
could someone please help me write a letter please i dont want to be fobbed off with a discount for next year

 

Going for everything you can by the looks of it (just to prove that some people always see a silver lining to every cloud:rolleyes: ). I would write directly to President Mubarak and asked for Millions of Egyptian Pounds for the cheek of one of his citizens.

 

Time for a reality check. It wasn't nice, and NOT acceptable anywhere in the world.....but compensation:confused:, how do you justify that? And what price do you put on a 'feel of your breast'? £1, £10, £100, £1000, more?

 

You got the man sacked.....for many people that would be compensation enough.

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  • 2 months later...

well ive taken the matter further not for the assult but for lack of support after i was offered no help by the rep when i had to do a face to face id of the man or the fact the rep didnt even ask if i was ok or the fact that this man new where my room was and i told the rep this and she still did not offer to move me therefor i didnt sleep for the rest of the holiday it is a tour operaters job to keep the guest as comfertable and happy as possible not to just ignore them and my son still asks even the other day why a man would do this:mad:

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well ive taken the matter further not for the assult but for lack of support after i was offered no help by the rep when i had to do a face to face id of the man or the fact the rep didnt even ask if i was ok or the fact that this man new where my room was and i told the rep this and she still did not offer to move me therefor i didnt sleep for the rest of the holiday

 

However, the man was fired by the hotel so presumably he wouldn't have been able to gain access without being challenged? :confused: I'm confused as to why you would presume this is the responsibility of the rep. The rep is employed by a holiday company that has very limited durastiction over the actual hotel running itself........... if any.

 

it is a tour operaters job to keep the guest as comfertable and happy as possible not to just ignore them and my son still asks even the other day why a man would do this:mad:

 

But surely they can only move you to an alternative room/suite/accommodation if this is available? :confused: And as previously, mentioned, as the man was fired he would have difficulty gaining access to the actual hotel/hotel complex.

 

I'm not sure why you're pursuing a claim against the rep/holiday company for an alleged offence that took place that was completely beyond their control, durastiction and responsibility to be honest with you.

 

However, it will be interesting to see what response you receive.

 

Best wishes :)

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Legally Going Places do not owe you anything.

 

They are responsible for making sure that your flight runs and you have a hotel room to stay in. That is all. If a strange man comes up to you and assaults you then that is a matter for the police to take up with the man involved. If you want compensation then you have to seek it from the man who actually assaulted you. Going Places have done nothing to harm you, and as such you are not entitled to any compensation from them. If they happen to give you any money due to this incident, then consider yourself lucky because they are certainly not obliged to as they have done nothing wrong.

 

And to be honest I don't even see how you COULD seek compensation from Going Places, as to raise a claim in delict/tort for compensation you must first show that the person you are suing owed you a duty of care to not harm you. Whilst Going Places owe you a duty of care that none of their actions will harm you, they do not owe you a duty of care to protect you from every single member of the general public. Secondly, you must show that they have breached this duty of care, and the breach is directly responsible for you suffering harm. Obviously, if you can't show they owed you a duty of care in the first place, then there's no way you could prove this.

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yeah gotta agree Lawbunny.

 

simply applying the test from Lord Atkins speech in Donoghue and Stevenson [1932] A.C. 562 would mean that this would be too remote even for a claim in Tort IMHO

 

i see no reasonable chance of success in this case

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