'Bank ethics' is one of the claasic examples of an oxymoron.

Not quite. It is established by the outcome of previous cases. Someone with greater knowledge than I will be able to give a fuller explanation.

That part of the Law which is derived from precedent and judicial decisions as opposed to Statute Law which derives from Acts of Parliament.

For £100 they brobably won't take it court (but you never know). The question is just how hard you will have to push them.

Did you use the standard letter in the library? If so you will see that it asks for details of all charges, etc and notes of manual intervention. Alternatively, the Bank may send statements. There has been a lot of discussion in the Group as to whether statements are part of your data file - some banks contend that they are not. However, under a DPA request the bank must reveal the charges so you will get them, albeit in a different format to your bank statement.

Welcome. Please keep us posted.

Have you pm'd Dave or Bankfodder with the details?

Try writimg to the branch giving your name and the address you were at at the time.

Yes. Details of any manual intervention (or none) may become necessary.

They would probably say "it was a gesture of goodwill"

Welcome. Keep us posted.

No, but it can be at times.

Yes they are allowed. It is upto you to accept or reject the offer.

I would write rejecting the offer as inadequate and file N1.

Sorry I may be getting confused, but I thought your thread started 7 Mar Subject Double Dunter.

Welcome and keep us posted.

About all you can expect at this stage. They hope you will just give up..Carry on with your timetable.

Well done. Nice to see your own thread.

Well done and welcome.

Go for it. Keep us posted.

Can you post this in your own thread please? It becomes confusing.

Read my thread.

No my keyboards dyslexic.

No. Your brach address will do fine.

If they call, respond as Bonkfodder has suggested. Let us know what happens. In the meantime get back to FAQs, get to understand the process then send them a DPA Disclosure letter with a cheque for£10.