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ToriaD

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About ToriaD

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  1. This topic was closed on 03/05/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support their. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  2. This topic was closed on 03/05/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support their. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  3. Have also rejected initial offer of £420.00, out of total of £2,231.00 and sent letter advising of county court action if full amount not refunded within 14 days. Omitted to tell them this will cost them another £638.00 in interest + costs! Dam! Good luck - will keep you posted.
  4. Hi, Also had nightmare experience with Southern Pacific following a remortgage brokered by the ever friendly Ocean Finance!!! Aggressive is an understatement - they took us to court for three months arrears at our first default, with 75% of the equity in our home remaining. Shall watch with interest!!! GOOD LUCK
  5. Hi, Also had nightmare experience with Southern Pacific following a remortgage brokered by the ever friendly Ocean Finance!!! Aggressive is an understatement - they took us to court for three months arrears at our first default, with 75% of the equity in our home remaining. Shall watch with interest!!! GOOD LUCK
  6. Just had a look at BBC website and they seem to have forgotten to include us in their useful links for this programme!
  7. Hi. Just an update on my case. Two letters received in post yesterday. My letter was the template one from the library. First, from Halifax HO. Pretty bog standard. From the Office of the Chief Executive Dear Mr & Mrs ###### James Crosby has asked me to write to thank you for your letter of Feb 15th. We are looking into the matter you raise and you wil receive a response from a Customer Relations Manager within Core business. If you need to contact them in the meantime, please telephone 01422 333465. I enclose a copy of our complaint leaflet, which tells you
  8. Well done! How far had you got, and how long has it taken?
  9. I've done it. just taken first letter into branch, with a copy posted to Halifax. Will keep you all posted.
  10. You won't know unless you try. What have you got to lose? And think about what you might - sorry - WILL gain. Go for it!
  11. One of the saddest aspects of all this is that it is often the most vulnerable who are hit the hardest, especially since the compulsory introduction of direct benefit payments. Our daughter is a single mum on benefits and to loose £39.00 from a weeks money is a huge blow for the sake of being a few quid short until her money reaches the bank. It would be much fairer if they at least paid the dd instead of causing further financial difficulties for the customer. Surely their ethics in this must be questionable? Any thoughts? It would be interesting to see the banks figures on numbers of r
  12. There is a link to a sample letter in the faq's. I've done mine today! Also -could anyone please tell me why the only time you're allowed to go overdrawn on a cardcash account - even when it is regulerly funded with over £1700 per month - is when the halifax want their money?
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