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About lprescot

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  1. This topic was closed on 03/06/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  2. Update, after a long slog, Cahoot offered me 500 pounds, I more than likely could of continued and got the full amount back. But I stopped at 500 from a possible 1000, though this was a gesture of goodwill according to Cahoot
  3. Cahoot have no decided to ignore me, so I have filled out a claim against them.
  4. I sent a reply via email "Hi, Thanks for that standard reply, now I am sure I have seen that reply elsewhere, oh yes, you sent it to everyone with the same enquiry. So basically, in less garbled words, your telling me to put up or shut up, move on to another bank. Do you tell all your customers who are not happy to "go away" sounds like a great business plan. So much negativity in your email to me, even IF you did charge fair amounts in which you obviously believe, how can you expect anyone to take you seriously when the only positive in your email is the first two words an
  5. Yes it's shocking, I am appauled by the standard reply that basically tells me to put up or shut up.
  6. Christ so I got a standard reply, Cahoot's service manager used a pre type email, he didn't even take his time to write a personal reply. Thanks for showing me that.
  7. Think I should send the 2nd letter before court action or that reply good enough to justify sending a small claims? Cahoot have disgusting service, last year they sent me an email with most of my banks details, the only thing missing was my password, other than that they sent the lot via email. My Address, name, age, telephone number, credit card number, my works email address and telelphone number. Took them pest part of 3 months to sort that out and offer a decent apology.
  8. Got a reply to my letter sent via post, Cahoot's reply was via email. "Dear Mr ******, Thank you for your recent letter regarding charges on your cahoot credit card account. We do not accept that the cases that you mention apply in this situation or that cahoot's charges are unfair under the Unfair Terms in Consumer Contracts Regulations 1999. The object of these Regulations was not price control nor were they intended to interfere with people's freedom to agree the terms of their contracts. It is well known that banks make charges and cahoot's charges are in line with t
  9. Nothing relaised what it was... ignore this
  10. I have taken the first step, I have wrote a letter giving them 14 days to pay up basically. They received it today and sent me an email to say this is being looked in to. Will keep you posted
  11. Yes the total is 1500 over 2 years, I have started with a letter. That's a crazy amount, on a few occasions they have charged me 25 pounds for not honouring a 10 pound direct debit..
  12. Any help would be great
  13. lprescot

    Cahoot anyone?

    Hi, Just found this site, very interesting, and made me look back through my bank statements, in the last year I have paid Cahoot 670 pounds in charges on my current account and 175 pounds on the credit card. That's a total of £840 pounds, for me that's over 2 months rent. I admit I have struggled over the last year, because of the arrival of my daughter in November 2004. So do you think I should contact Cahoot and try to reclaim some of those charges, has anyone challanged Cahoot before?
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