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    • Post #415 you said you were unable to sell it yourself. Earlier I believe you said there had been expressions of interest, but only if the buyer could acquire the freehold title. I wonder if the situation with the existing freeholders is such that the property is really unattractive, in ways possibly not obvious to someone who also has an interest in and acts for the freeholders.
    • i dont think the reason why the defendant lost the case means anything at all in that case. it was a classic judge lottery example.
    • Hello, I will try to outline everything clearly. I am a British citizen and I live in Luxembourg (I think this may be relevant for potential claims). I hired a car from Heathrow in March for a 3-day visit to family in the UK. I was "upgraded" to an EV (Polestar 2). I had a 250-mile journey to my family's address. Upon attempting to charge the vehicle, there was a red error message on the dashboard, saying "Charging error". I attempted to charge at roughly 10 different locations and got the same error message. Sometimes there was also an error message on the charging station screen. The Hertz 0800 assistance/breakdown number provided on the set of keys did not work with non-UK mobiles. I googled and found a bunch of other numbers, none of which were normal geographical ones, and none of which worked from my Luxembourg mobile. It was getting late and I was very short on charge. Also, there was no USB socket in the car, so my phone ran out of battery, so I was unable to look for further help online. It became clear that I would not reach my destination (rural Devon), so I had no choice but to find a roadside hotel in Exeter and then go to the nearest Hertz branch the following day on my remaining 10 miles of charge. Of course, as soon as the Hertz employee in Exeter plugged it into their own charger, the charging worked immediately. I have driven EVs before, I know how to charge them, and it definitely did not work at about 10 different chargers between London and Exeter. I took photos on each occasion. Luckily they had another vehicle available and transferred me onto it. It was an identical Polestar 2 to the original car. 2 minutes down the road, to test it, I went to a charger and it worked immediately. I also charged with zero issues at 2 other chargers before returning the vehicle. I think this shows that it was a charging fault with the first car and not my inability to do it properly. I wrote to Hertz, sending the hotel, dinner, breakfast and hotel parking receipt and asking for a refund of these expenses caused by the charging failure in the original car. They replied saying they "could not issue a refund" and they issued me with a voucher for 50 US dollars to use within the next year. Obviously I have no real proof that the charging didn't work. My guess is they will say that the photos don't prove that I was charging correctly, just that it shows an error message and a picture of a charger plugged into a car, without being able to see the detail. Could you advise whether I have a case to go further? I am not after a refund or compensation, I just want my £200 back that I had to spend on expenses. I think I have two possibilities (or maybe one - see below). It looks like the UK is still part of the European Consumer Centre scheme:  File a complaint with ECC Luxembourg | ECC-Net digital forms ECCWEBFORMS.EU   Would this be a good point to start from? Alternatively, the gov.uk money claims service. But the big caveat is you need a "postal address in the UK". In practice, do I have to have my primary residence in the UK, or can I use e.g. a family member's address, presumably just as an address for service, where they can forward me any relevant mail? Do they check that the claimant genuinely lives in the UK? "Postal address" is not the same as "Residence" - anyone can get a postal address in the UK without living there. But I don't want to cheat the system or have a claim denied because of it. TIA for any help!  
    • Sars request sent on 16th March and also sent a complaint separately to Studio. Have received no response. Both letters were received and signed for.  I was also told by the financial ombudsman that studio were investigating but I've also had no response to that either.  The only thing Studio have sent me is a default notice.  Any ideas of what I can do from here please 
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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d0lphin40 v RBS


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Hi

 

I have put one claim in for RBS, amount is just under £5,000 for one bank account. Paid £120 to Small claims court, have received a letter back last week to say RBS are now putting a defence in place and they have 28 days to do this, this is stamped by their Solicitor. Should I be doing anything at this stage?

 

I'm also concerned, when I put my claim into the court and paid £120, I only wrote a small paragraph explaining my situation. Should I have gone into more detail about my financial background? If I should have, is there anything I can do now to put a case forward?

 

I have another claim to make for £5,000 for another bank account but thought I'd wait to see how this claim turns out first.

 

Any advice and tips would be very much appreciated.

 

Many thanks

 

:p

 

Hi - can you please help me. I need to post a new thread onto the RBS Forum, how do I do this?

 

Many thanks:(

 

Hi - can you please help me. I need to post a new thread onto the RBS Forum, how do I do this?

 

Many thanks:(

 

Hi - My bank charges are for £4,900 to the RBS. This is one claim for one bank account. I do have another claim but wanted to wait to see what happened with this one before I put in my second claim!! I've paid £120 to the Small Claims Court and last week received a letter to say RBS have entered a defense and the letter was signed and stamped by their solicitor. Can someone please tell me what happens next and what I should be doing?

 

Also, I have concern....When I filed the claim it asked for a paragraph on our situation, I didn't realise the RBS would see this paragraph and I didn't go into very much detail. Should I be addressing this and write to them/who? to give much more information on my financial situation, stress it caused my family etc?

 

I'd appreciate some advice on any tips please.

Many thanks

:confused:

 

Hi - I am in exactly the same position as you right now. Sent standard letters to RBS, no response, sent chaser letter, no response. Filed claim through Small Claims Court, just when the 14 days was up, received an acknowledgement of service to say they have filed a defence, stamped and signed by their solicitor. I'm not sure now what happens next? Should we be doing something in the meantime? They have 28 days to respond but I'm concerned that I'm just sitting back and waiting!!

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Guest louis wu

Dolphin,

 

its not your financial background you need for the N1, its on what grounds you are challenging the banks charges.

 

The standard text as used here is this

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/681-4-particulars-claim-n1.html

 

if your looks nothing like that, or doesn't contain something similar, then you should consider amending your details.

 

As sneaker says, let us know what your POC was, and also what steps you have taken leading up to that point. If you do this in the HSBC forum you will get some help.

 

Louis

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Louis I think you mean RBS forums ?

Its normal for Cobbetts to defend and their defence is fairly well known and therefore nothing to worry about as long as your claim is ok.

Its likely that Cobbetts will say that you have not properly particularised your claim.....and they may ask for a case management hearing.

As suggested i think a look through the RBS forums will give you answers to these and other questions

I am going to move your thread there now.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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5 threads merged Dolphin.

Please try and keep all your RBS posts on this claim here.

Saves confusion and will help us all !!

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Thank you so much for your advice. After reading your steps to reclaiming bank charges, when I put the court claim in, I didn't send them copies of my charges, I only sent this to RBS. Should I send my spreadsheets to the court now?

Thank you

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Yes with online claims it should have been posted seperately.

With open Court it should accompany the N1.

Send a copy to Court making sure that account details and claim number are clearly marked on them.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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