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    • the claimant in their WS can refer to whatever previous CC judgements they like, as we do in our WS's, but CC judgements do not set a legal precedence. however, they do often refer to judgements like Bevis, those cases do created a precedence as they were court of appeal rulings. as for if the defendant, prior to the raising of a claim, dobbed themselves in as the driver in writing during any appeal to the PPC, i don't think we've seen one case whereby the claimant referred to such in their WS.. ?? but they certainly typically include said appeal letters in their exhibits. i certainly dont think it's a good idea to 'remind' them of such at the defence stage, even if the defendant did admit such in a written appeal. i would further go as far to say, that could be even more damaging to the whole case than a judge admonishing a defendant for not appealing to the PPC in the 1st place. it sort of blows the defendant out the water before the judge reads anything else. dx  
    • Hi LFI, Your knowledge in this area is greater than I could possibly hope to have and as such I appreciate your feedback. I'm not sure that I agree the reason why a barrister would say that, only to get new customers, I'm sure he must have had professional experience in this area that qualifies him to make that point. 🙂 In your point 1 you mention: 1] there is a real danger that some part of the appeal will point out that the person appealing [the keeper ] is also the driver. I understand the point you are making but I was referring to when the keeper is also the driver and admits it later and only in this circumstance, but I understand what you are saying. I take on board the issues you raise in point 2. Is it possible that a PPC (claimant) could refer back to the case above as proof that the motorist should have appealed, like they refer back to other cases? Thanks once again for the feedback.
    • Well barristers would say that in the hope that motorists would go to them for advice -obviously paid advice.  The problem with appealing is at least twofold. 1] there is a real danger that some part of the appeal will point out that the person appealing [the keeper ] is also the driver.  And in a lot of cases the last thing the keeper wants when they are also the driver is that the parking company knows that. It makes it so much easier for them as the majority  of Judges do not accept that the keeper and the driver are the same person for obvious reasons. Often they are not the same person especially when it is a family car where the husband, wife and children are all insured to drive the same car. On top of that  just about every person who has a valid insurance policy is able to drive another person's vehicle. So there are many possibilities and it should be up to the parking company to prove it to some extent.  Most parking company's do not accept appeals under virtually any circumstances. But insist that you carry on and appeal to their so called impartial jury who are often anything but impartial. By turning down that second appeal, many motorists pay up because they don't know enough about PoFA to argue with those decisions which brings us to the second problem. 2] the major parking companies are mostly unscrupulous, lying cheating scrotes. So when you appeal and your reasons look as if they would have merit in Court, they then go about  concocting a Witness Statement to debunk that challenge. We feel that by leaving what we think are the strongest arguments to our Member's Witness Statements, it leaves insufficient time to be thwarted with their lies etc. And when the motorists defence is good enough to win, it should win regardless of when it is first produced.   
    • S13 (2)The creditor may not exercise the right under paragraph 4 to recover from the keeper any unpaid parking charges specified in the notice to keeper if, within the period of 28 days beginning with the day after that on which that notice was given, the creditor is given— (a)a statement signed by or on behalf of the vehicle-hire firm to the effect that at the material time the vehicle was hired to a named person under a hire agreement; (b)a copy of the hire agreement; and (c)a copy of a statement of liability signed by the hirer under that hire agreement. As  Arval has complied with the above they cannot be pursued by EC----- ------------------------------------------------------------------------------------------------------------------------------------------------------------------- S14 [1]   the creditor may recover those charges (so far as they remain unpaid) from the hirer. (2)The conditions are that— (a)the creditor has within the relevant period given the hirer a notice in accordance with sub-paragraph (5) (a “notice to hirer”), together with a copy of the documents mentioned in paragraph 13(2) and the notice to keeper; (b)a period of 21 days beginning with the day on which the notice to hirer was given has elapsed;  As ECP did not send copies of the documents to your company and they have given 28 days instead of 21 days they have failed to comply with  the Act so you and your Company are absolved from paying. That is not to say that they won't continue asking to be paid as they do not have the faintest idea how PoFA works. 
    • Euro have got a lot wrong and have failed to comply with the Protection of Freedoms Act 2012 Schedule 4.  According to Section 13 after ECP have written to Arval they should then send a NTH to the Hirer  which they have done.This eliminates Arval from any further pursuit by ECP. When they wrote to your company they should have sent copies of everything that they asked Arval for. This is to prove that your company agree what happened on the day of the breach. If ECP then comply with the Act they are allowed to pursue the hirer. If they fail, to comply they cannot make the hirer pay. They can pursue until they are blue in the face but the Hirer is not lawfully required to pay them and if it went to Court ECP would lose. Your company could say who was driving but the only person that can be pursued is the Hirer, there does not appear to be an extension for a driver to be pursued. Even if there was, because ECP have failed miserably to comply with the Act  they still have no chance of winning in Court. Here are the relevant Hire sections from the Act below.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Evergreen Finance/ Bourne leisure


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Hi All,

 

I come to cag again for a little advice to ensure what i am doing is the best way forward:

 

Story so far:

 

In 2013/2014 as a family and a company we purchased 3 holiday homes on a North Wales Haven site, this is the chronological events.

 

April 2014 - First caravan purchased in cash - £18,000.00

May 2014 - Second caravan purchased (£7,825.00 dep - £23,412.96 finance - £31,237.96 purchase price)

June 2014 - Third caravan purchased ( £13,350.00 dep - £16,650.00 finance - £30,000.00 purchase price) Plus decking £2500.00

June 2014 - First caravan changed following evidence of damp and mold, only after complaint and a threat to remove all vans from site.

 

We then have a brilliant year renting out the caravans, and having many happy family holidays.

 

April 2015 - After speaking with sales staff on site, and them asking myself to discuss our situation with the positive rentals, we decide to help others rent their caravans by advertising, cleaning, and paperwork/key handovers etc.

April 2015 - change of manager on park (to a manager we have previous knowledge and problems with)

October 2015 - Problems with manager, complaint put in

January 2016 - Evergreen attempt repossession of first caravan

February 2016- Bourne serve notice

February 2016 - We request injunction and relief from court

 

SO far, from our point of view, when we originally purchased from the park in question, we believed we had every right to rent out our caravans, using 2 for income and the third predominantly for our family and friends with very little rental.

 

We built up what we thought a very good business with a strong client base, with no bad feedback from guest's, we did so well, that the sales staff on park began to ask me to talk to new prospective buyers about our business to encourage them to purchase, which i had no real reason to disagree with, as we were doing so well, entering into this as a business model rather than lifestyle.

 

 

Obviously after a while i realised that there was a £1000 commission to pay on the sales, to which i think i helped sell more than i was paid for, under the recommend a friend situation.

 

For the first year we had a real great time, the staff were excellent, the park was great, could not fault it in the slightest.

The second year, it was suggested by a staff member, as we were discussing buying a fourth van, that instead of shelling out for a fourth van with associated cost, it would be easier to manager other peoples vans, leading us to have a larger fleet of availability, in addition, it would help other owners rent their vans etc etc, (looking back, as it was suggested by a salesman, i now know it was a way for Bourne staff to sell the older vans as they would be able to rent through us rather than Bourne as they have an age limit on rentals.

 

It al started going wrong, when the new manager took over, we have had previous problems with Bourne/Evergreen, but it was resolved to satisfaction, and im not the kind of person to hold a grudge. However, it seem's the previous manager from the first park we had problems in, when they took over our current park did.

 

Now in no way am i entirely blameless, we had a few issues with some of our customers which led to the park manager receiving complaints, which we as a business were attempting to rectify, as you can not please everyone, however, as a business, we would have assumed that the manager would have dealt with it completely different to the way it was dealt with.

 

Without going to deep into it, the manager then took it upon Herself to get involved and threatened to terminate our pitch licences on all 3 of our vans, making accusations that i personally was being dis-courteous on park,

 

 

i returned with a formal letter of complaint, and basically told Bourne leisure what the issue was, and my point of view, completely belief that this was a personal attack rather than the issue of the accusation.

 

This complaint was passed straight to the manager i was complaining about, who then issued a termination notice, saying that in 14 days she will disconnect my vans and have them moved off pitch, we retaliated with court action to get an injunction against her removing the vans.

 

The hearing went well, and the manager made an undertaking in court not to touch any of the vans while we were in court, the solicitor for them, submitted evidence as did i, but his evidence was very personal, stating and i quote, will not tolerate me on park, and that Bourne is a 89 million pound profit company, and anything they do could be compensated financially.

 

Kind of brought it home that this is not a business thing and was very personal indeed.

 

I then had to make formal complaint to the judge on submission of further evidence, as the solicitors in the case, and the evidence submitted, mounted to Perjury and Contempt of court in my opinion, and the judge took notice, and cautioned the manager.

 

In the meantime, i received notices from Evergreen another Bourne company saying they were going to repossess one of our vans, honestly, we were struggling slightly, and other things mounted up, but we gave the local court return of goods by consent, and offered to keep to payments and pay cost/arrears monthly, which we have stuck to, but Evergreen attempted to take to another court and make out we hadn't.

 

The solicitors then submitted evidence about our company/finance agreements and stated he was the same solicitor in each matter ( i personally think this is breach of confidentiality, as the manager, the solicitor and this case are all seperate, and the park manager should not have knowledge of our agreements beyond the signing, and the solicitor had no right to discuss our financial performance to the manager)

 

It was then submitted in court that as a company, we have no legal ownership rights to the caravans we had purchased, as they were on hire purchase, and belonged to evergreen, i was under the impression they were on proper finance, and that as we had paid such large amounts of money for them they were our's, so i was misinformed on the date of purchase as it was not stated they were not ours, they were sold as being on finance and us as the owners.

 

We were then sent a letter from the park (bare in mind we were in legal dispute over the actual site licence) stating as we had not paid our site fees on the 3 vans they were now terminating our pitch licence for that reason and would be disconnecting the vans, even though there was an undertaking in court.

 

On Friday, we were told by a friend and sent pictures of all 3 of our vans being disconnected, when our friend approached the maintenance guy and asked what he was doing, the maintenance guy said ive been told by management to do this, i don't know why, cos we dont normally disconnect like this, he had cut the pipes and wires instead of just normal disconnection, i.e unplug electricity line, undo the gas line and remove the first leg of the water pipe,

 

 

ive seen them disconnect many vans around my vans for various reasons, and never i have i seen them cut anything before. This was taken by me as a big two fingers to us. We contacted the court, and asked for direction, and i contacted the police and made a complaint of criminal damage.

 

I have now had confirmation of another hearing date from court, and the police want an official statement. We then received a letter from the park manager after disconnection, saying that because we owe over £1300 on the first fully purchased without finance van, she enclose by way of notice pursuant to section 12 of the Torts (Interference with goods) act 1977, that she will sell the first van to recover the sums owed?????, I have had a quick look at this and find it difficult to see how she can do this.

 

Any help and advice would be greatly appreciated, currently we seem to be fighting a company that has no concern for peoples feelings, or finances, and a manager with a personal vendetta that has been left to do what she feels like.

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  • 3 weeks later...

Just a quick question, ive phoned evergreen today to get an arrears total, and a settlement figure and they refused and directed me to talk to their solicitor are they allowed to do this as my agreements are with them not the solicitor?

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  • 2 weeks later...

Hi can any one provide any information/advice regarding the following:

 

We have hire purchase on a caravan with Evergreen Finance,

and we are currently in legal dispute with our park owner Bourne leisure,

 

 

we have requested written authorisation to remove our caravan from the park and have it transported to a new park,

but they have refused and said we can only move if we pay the finance off in full?

 

 

can they do this as it seems to be unfair to me and extremely prejudice

regards our legal dispute with Bourne who evergreen are a subsidary.

 

thanks in advance

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Sounds like bowlarks

 

As long as you are paying the finance i cant see why it should be an issue

 

Have you raised the same with evergreen to get their opinion on moving it and having to pay in full?

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please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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