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    • This is a ridiculous situation.  The lender has made so many stupid errors of judgement.  I refuse to bow down and willingly 'pay' for their mistakes.  I really want to put this behind me and move on.  I can't yet. 
    • Peter McCormack says he has secured a 15-year lease on the club's Bedford ground.View the full article
    • ae - i have no funds to appoint lawyers.   My point about most caggers getting lost is simply due to so many layers of legal issues that is bound to confuse.  
    • Lenders have a legal obligation to sell the property for the best price they can get. If they feel the offer is low they won't sell it, because it's likely the borrower will say the same.   Yes.  But every interested buyer was offering within a range - based on local market sales evidence.  Shelter site says a lender is not allowed to wait for the market to improve. Why serve a dilapidations notice? If it's in the terms of the lease to maintain the property to a good standard, then serve an S146 notice instead as it's a clear breach of the lease.   The dilapidations notice was a legal first step.  Freeholders have to give time to leaseholders to remedy.  Lender lawyers advised the property was going to be sold and the new buyer would undertake the work.  Their missive came shortly before contracts were given to buyer.  The buyer lawyer and freehold lawyers were then in contact.  The issue of dilapidations remedy was discussed..  But then lender reneged.  There was a few months where neither I nor freeholders were sure what was going on.  Then suddenly demolition works started.   Before one issues a s146 one has to issue a LBA.  That is eventually what happened. ...legal battle took 3y to resolve. Again, order them to revert it as they didn't have permission to do the works, or else serve an S146 notice for breach of the lease   A s146 was served.  It took 3y but the parties came to a settlement.   (They couldn't revert as they had ripped out irreplaceable historical features). The lease has already been extended once so they have no right to another extension. It seems pretty easy to just get the lawyer to say no and stick by those terms as the law is on your side there.  That's not the case   One can ask for another extension.  In this instance the freeholders eventually agreed with a proviso for the receiver not to serve another. You wouldn't vary a lease through a lease extension.  Correct.  But receiver lawyer was an idiot.   He made so many errors.  No idea why the receiver instructed him?  He used to work for lender lawyers. I belatedly discovered he was sacked for dishonesty and fined a huge sum by the sra  (though kept his licence).  He eventually joined another firm and the receiver bizarrely chose him to handle the extension.  Again he messed up - which is why the matter still hasn't been properly concluded.   In reality, its quite clear the lender/ receiver were just trying to overwhelm me (as trustee and leaseholder) with work (and costs) due to so many legal  issues.  Also they tried to twist things (as lawyers sometimes do).  They tried to create a situation where the freeholders would get a wasted costs order - the intent was to bankrupt the freeholders so they could grab the fh that way.   That didn't happen.  They are still trying though.  They owe the freeholders legal costs (s60) and are refusing to pay.  They are trying to get the freeholders to refer the matter to the tribunal - simply to incur more costs (the freeholders don't want and cant's afford to incur)  Enfranchisement isn't something that can be "voided", it's in the Leasehold Reform Act 1967 that leaseholders have the right to.... The property does not qualify under 67 Act.  Their notice was invalid and voided. B petition was struck out. So this is dealt with then.  That action was dealt with yes.   But they then issued a new claim out of a different random court - which I'm still dealing with alone.  This is where I have issues with my old lawyer. He failed to read important legal docs  (which I kept emailing and asking if he was dealing with) and  also didn't deal with something crucial I pointed out.  This lawyer had the lender in a corner and he did not act. Evidence shows lender and receiver strategy had been ....  Redact and scan said evidence up for others to look at?   I could.  But the evidence is clear cut.  Receiver email to lender and lender lawyer: "our strategy for many months  has been for ceo to get the property".  A lender is not allowed to influence the receivership.   They clearly were.  And the law firm were complicit.  The same firm representing the lender and the ceo in his personal capacity - conflict of interest?   I  also have evidence of the lender trying to pay a buyer to walk.  I was never supposed to know about this.  But I was given copies of messages from the receiver "I need to see you face to face, these things are best not put in writing".  No need to divulge all here.  But in hindsight it's clear the lender/ receiver tried - via 2 meetings - to get rid of this buyer (pay large £s) to clear the path for the ceo.   One thing I need to clarify - if a receiver tells a lender to do - or not to do - something should the lender comply? 
    • Why ask for advice if you think it's too complex for the forum members to understand? You'd be better engaging a lawyer. Make sure he has understood all the implications. Stick with his advice. If it doesn't conform to your preconceived opinion then pause and consider whether maybe he's right.
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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comet extended warranties


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Does anyone know if comet extended warranties are being honoured? my 82 year old dad has a tv he paid £1000 for plus £300 for a 5 year warranty. tv has developed a fault and the aftercare number is now just a statement of comets closure. I cant find any other info or number to contact. Hate to think my dads gonna be £1300 outta pocket.

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According to the Comet website the extended warranties were all underwritten by a third party:

 

An item I bought on or before 2 November 2012, from Comet for which I have an Extracare plan/extended warranty. The item has become faulty, who do I contact?

If you have purchased either an ExtraCare Service Plan or an Extended Warranty, these are provided by a third party (The Warranty Group) and are unaffected by the Administration of Comet Group Limited.

 

Your ExtraCare Service Plan/ Warranty will remain in full effect and will continue to provide protection for your product. You should contact the Comet Customer Support Centre on 0844 800 95 95 and select option 3 and follow the voice prompts which will direct you to the relevant repair agent.

 

Have you tried that number?

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In that case I would contact the Warranty Group direct.

 

Either use their all enquiries helpline (linked to below) or you could try one of their corporate contacts (linked to from the same page) if the general enquiries line gets you nowhere.

 

http://uk.thewg.com/company-overview/contactUs/index.html

 

Good luck.

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Found the following info at comet information

If your product was bought before 1st October 2009: 0844 854 0949

If your product was bought on or after 1st October 2009: 0844 854 0948

(Opening hours 8 a.m. to 5 p.m. Monday to Friday)

or alternatively e-mail [email protected]

Tried both numbers totalling over 6 hours waiting for someone to reply, nothing. Tried the email option, no reply. Tried the warranty group contact us number , over an hour waiting and no reply. Does anyone know how to get to someone who will actually answer a phone?

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could try the administrators?

 

Trust me that is absolutely pointless, I just went through this exact same process and the only way he's going to get a refund is if he goes through the warranty group and get them to take ownership of the TV, then you will get a refund.

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  • 2 months later...

I have had similar problems... i have been given this number to call.... 02070073394.... i only rang today and have left a message... no one has got back to me yet so it might not be any help but see if they pick up tomorrow (he might have been having a day off today!)

 

How did you get the warranty group to admit ownership of the tv? i think thats what i might need to do with my mac but i dont know how to go about it!

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  • 10 months later...

Purchased Beko washing machine with 5 year extra care plan August 2012

10/02/14 drum will not turn

Immediately came onto this site to view other CAGers problems with Comet extra care, was not impressed.

Rang The Warranty Group switchboard 01594 863000

Went through automated question and push button, talking to a human within 3 minutes.

Referred to Repair Care 08445577912, oops I thought going to cost me a few bob here.

Again automated question and push button answer.

"You are in a queue, all our representatives are busy" well something like that.

2 minutes later talking to another human, very pleasant young lady, and within another 2 minutes had a repair visit booked for 13/02/14

Now admittedly it is an all day visit but I will stay in.

Forgot to mention The Warranty Group gave me a 6 digit reference to quote to Repair Care

There is light at the end of the Comet collapsed tunnel.

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Further to previous post, repairman has just been and replaced the carbon brushes, took about 20 minutes, brilliant, washer now working.

Had taken call from repair agent to bring forward repair visit, "oh yes I said" that was a bonus seeing as work gear needs washing.

Edited by villageidiot
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  • 5 months later...

Hello all,

 

I had a problem with my tv (purchased with the extracare warranty) and called this number: 08448540948. They answered and gave me a 6 digit ref number to quote to the repair company. The repair company for TVs is Videotech. I am now waiting for them to call me to book the appointment - the lady said they'd call within 24hours. They did not provide a contact number for Videotech.

 

Would anyone know the contact details if you've been through this experience before?

 

Thanks

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If this is the company

Videotech

Unit 5 B

Kayley Industrial Estate

Richmond Street

Ashton-under-Lyne

OL7 0AU

Then number is 0907 018 0045 but costs £1 per minute

 

Ring warranty company again tell them no one has been intouch. Fingers crossed for you.

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  • 3 weeks later...

Update: The process they follow is - they contact you; arrange a pick up date and collect the tv; repair; return

 

The entire process took about 10 days, but they always had an update when I called. Also the entire cost for replacement of the Power Supply Unit was covered by the extended insurance I had from Comet.

 

All in all - a positive repair both resultwise and process.

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  • 1 month later...

I too got a Comet 5 year warranty on my TV.

 

Bought it on 10th of april 2011. So should be covered until 2016.

 

Its a Samsung C680 plasma tv and now for a few days been noticing flashing purple on upper left corner.

Thinking something is on its way out?

 

Where now i should call and what should i do?

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  • 1 month later...
They a repair centre for cookers and washers-dryers only. not tv-s.

 

See post 15 above. :)

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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