Someone please help!
I'm running into some major issues with my extended warranty from comet. I purchased a mac from comet before it went bust... i took out an extended warranty with them and i swear they said if i got it fixed via their warranty it would be carried out by Apple or an Apple approved servicer. I had it fixed via the warranty but it wasnt with an apple approved service, this has now voided the manufactures warranty. I have a recurring graphics problem and apple said if i went in again they would replace my whole machine as they cant pin point the problem. (ive had a new graphics card an logic board and everything) so i feel that no matter what they replace my whole machine is just buggered!!!
Ive checked all the ins and outs of the warranty and i get where apple is coming from.... but is there any way i can prove the warranty i took out with comet specified it would be fixed by an approved apple service? now they've gone bust i cant get a hold of any warranty information or anything?
I might be wrong as they might have used the same warranty company before and after their demise but am i right in thinking they have passed over this warranty to another company? and if they've passed it over to a company that have different terms and conditions should i have been informed? and do i have a right to claim the warranty company is at fault and get them to replace my faulty product?
Its all a right fandango... If comet hadnt of gone bust this would be so simple.... now its all confusing! I'm thankful for any help i can get! thanks!