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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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paul v midshires **SETTLED** ERC


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Hi there

 

I am also chasing Midshires, and they moved quite quickly with the statements. I just sent my Prelim yesterday.

 

All the best.

BIRMINGHAM MIDSHIRES

1/09/06 SETTLED IN FULL

HALIFAX

7/09/06 SETTLED IN FULL

CAPITAL ONE

5/10/06 SETTLED IN FULL

NatWest

7/09/06 SETTLED IN FULL

ULSTER BANK

8/8/06 S.A.R - (Subject Access Request) sent

28/09/06 Prelim sent

18/09/07 Claim filed at court

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  • 3 weeks later...

Just received copy statements from Midshires, the SAR is incomplete my letter from the templates is in the post tonight.

An appeaser is one who feeds a crocodile, hoping it will eat him last. <br />

Winston Churchill

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  • 2 weeks later...

Received a phone call today from midshires regarding the early redemption charge, they wanted to know how we could resolve the matter, i put it to them that if they were to fully disclose their actual losses due to my early repayment, and it was equal to the charge i incurred, then i would not pursue the claim, my request will be honoured in the next two working days.

Can't wait to see the breakdown.]

The S.A.R - (Subject Access Request) was sent to the wrong department, i was told this as been sorted now.

An appeaser is one who feeds a crocodile, hoping it will eat him last. <br />

Winston Churchill

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As i thought no breakdown, all the letter contains is a summary of why the charge was taken, it says. If you repay the loan in full or in part before the end of the contractual term of the fixed rate, we, in turn, have to break our fixed rate funding contract by repaying early.

 

The ERC of £ ----- that you paid when you redeemed your account therefore covers the costs associated in offering the product at the fixed rate, and also contains an element of profitability. please note that we are not obliged to provide a breakdown of figures with regards to the costs associated with offering a product, or with the profitability of our products.

 

There is included a loss of future profet element -i.e, the profit we might reasonably have expected to make over the period, discounted to reflect the possibility that we will be abl to re-lend the funds (although probably not at the rate in question).

 

I will read up on these points later.

An appeaser is one who feeds a crocodile, hoping it will eat him last. <br />

Winston Churchill

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Just received S A R, can't work out if the asses fees are charges, can anyone help, i think certain ones are the problem is are which ones. Any ideas?

An appeaser is one who feeds a crocodile, hoping it will eat him last. <br />

Winston Churchill

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Just posted LBA giving Midshires 28 days to pay up, otherwise it's court costs and interest.

I contacted Midshires and asked for details of all assess fees, should receive this whithin 5 days, i think Midshires are very sly.

An appeaser is one who feeds a crocodile, hoping it will eat him last. <br />

Winston Churchill

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14 days is all you need to give.

BIRMINGHAM MIDSHIRES

1/09/06 SETTLED IN FULL

HALIFAX

7/09/06 SETTLED IN FULL

CAPITAL ONE

5/10/06 SETTLED IN FULL

NatWest

7/09/06 SETTLED IN FULL

ULSTER BANK

8/8/06 S.A.R - (Subject Access Request) sent

28/09/06 Prelim sent

18/09/07 Claim filed at court

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Hi Paul.

 

I filed with Moneyclaim yesterday.Good luck with the case.I will keep you all posted.

 

Ukaviator

WARNING TO ALL

Please be aware of acting on advice given by PM .Anyone can make mistakes and if advice is given on the main forum people can see it to correct it ,if given privately then no one can see it to correct it. Please also be aware of giving your personal details to strangers

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  • 1 month later...

Just to update, i issued my claim through MCOL on the 18th Oct after no response to my LBA.

Today i have recieved a full breakdown of arrears charges totaling £390.00 and as a gesture of goodwill , they are offering to refund the charges etc, this figure is actualy higher than my claim, has i've stated before BM have been very sly they mask their charges under the identity of assess fees, so this leaves us a problem, what do we claim for, well i would strongly suggest that people with claims against BM make a request in writing asking for a full breakdown of arrears charges, the charges i've recieved include phone call charge £20 *3, late fee payment £50, admin fee for capping arrears £25, letter charge fee £30.

I think BM should take note of time limits in LBA letters has they have now incurred costs and interest

Oh and just for the record i will be claiming back the extra charges i didn't know had been applied as charges.

An appeaser is one who feeds a crocodile, hoping it will eat him last. <br />

Winston Churchill

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Congrats Paul!

 

BM seem to be a little more reasonable (for sharks lol!) so that is good news for your pocket.

 

:D

--------------------------------------------------------------

HSBC

Settled in FULL on 8/8/06 - £3619.53

:D

CAPITAL ONE

Settled in Full on 6/9/06 - £84.76

:D

ABBEY NATIONAL (Old N&P Mortgage)

Settled In Full on 2/3/07 - £307.13

:D

SPML

*Court Case Withdrawn - family illness*

MORTGAGES PLC

*Court Case Withdrawn - family illness*

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I've just contacted BM by telephone, i think i'll be getting an updated settlement figure, lets face it how can anyone defend in court telephone fees being added to an account and not having the decency to tell you that they've been added.

I'll fill the survey in when it's all sorted and pay the 5%, then i'm going for the redemption fee.

 

Court date with Barclays 8 Nov

court date with RBS 1st Dec (time barred claim)

Black horse Finance, unfair term consumer contracts (advice local solicitor)

miss-sold payment protection insurance RBS (misrepresentation act 1967)

apply set-aside ccj (will not supply original contract and ppi policy,)

 

I'm going to be very busy methinks.

An appeaser is one who feeds a crocodile, hoping it will eat him last. <br />

Winston Churchill

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  • 3 weeks later...

Well BM had till Nov 6 to acknowledge my claim so i entered judgement yesterday, this morning i've received their acknowledgement dated the 7th, oops a day too late, come on BM cough up this is getting boring.

An appeaser is one who feeds a crocodile, hoping it will eat him last. <br />

Winston Churchill

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My judgement for default has been rejected saying i was too early to request it.

The defendant had untill the 6th to aknowledge they did this on the 7th in my reckoning i wasn't too early, i'll give them a bell Monday.

An appeaser is one who feeds a crocodile, hoping it will eat him last. <br />

Winston Churchill

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They aknowledged just before i requested the default. It seems they want to play games, oh well let them defend £50.00 late payment fees and telephone calls at £20.00 a time.

An appeaser is one who feeds a crocodile, hoping it will eat him last. <br />

Winston Churchill

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Thanks for that UB, yes the beer sure tastes good tonight, good luck with your claim, keep us posted.

 

I will ring BM tomorrow and ask for the £120.00 still outstanding, or else a claim will be issued.

I love it when a plan comes together.

 

Post a link to your thread UB.

An appeaser is one who feeds a crocodile, hoping it will eat him last. <br />

Winston Churchill

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