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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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GuidoT v Natwest **Settled**


GuidoT
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Hi

 

Not trying to depress you here but I got statements fairly quickly from Nat West back in September 2006. We have a Court date for 6th February 2007 can you believe? It has taken that long to get this far so be prepared for the long haul !

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Thanks stenjenkel, I expect it to take around 6 months to obtain settlement. I have been playing around with Lloyds since October 2006 and only at AQ stage. No depression I think.

If I have been helpful please click on my star and add a comment.

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If you adhere strictly to the timetable then settlement can be within three months, but there is no hard and fast rule.

My advice has hardly any legal foundation whatsoever, however you never know it it might just work!

:cool:

 

NatWest Prelim 07.10.206

LBA 21.10.2006

MCOL 30.10.2006

Acknowledgment of Service 06.11.2006

Offer of approx 50% £2200.00 22.11.2006

Full settlement £4500 received 03.01.2007

Smile settled in full

Barclaycard settled in full

RBS Worldwide settled in full

Lloyds TSB settled in full £750.00

Lloyds TSB settled in Full £275.00 11.04.2007

Lloyds TSB business account £1376.00 AQ filed

Lloyds TSB Business account settled in full 21.05.07

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I have a business account claim too, is the SAR letter the same as the normal one and is it sent to the same address?

 

I will realise there are differences with the next stages.

If I have been helpful please click on my star and add a comment.

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Hi guild good luck.

 

If you stick to the guide lines and read as much as you can you will be ok.

Ive just been sucessful in my claim, it does seem as though it takes forever,but your time will come.

 

I dont know about the business account side but im sure someone will be along soon to advise

 

 

T

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Just added up charges, past 6 years is £3K, excluding interest.

 

About to send the preliminary letter, I have looked around the site and found the Ironmasters Way address, is this still current?

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  • 2 weeks later...

I see you're not letting them dictate your timescales then, just remember it's you who sets the deadlines not the bank.

IF MY COMMENTS HAVE HELPED PLEASE CLICK MY SCALES

 

Don't be like the banks - give a little back

 

 

:D NAT WEST - WON - £4282.36:D

 

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  • 2 weeks later...

Yes I am!:D

 

(refers to another thread)

 

Westy

Westy

 

 

 

If you like my post, click the scales!!

 

Nov 1 2006 Preliminary letter

21 Feb 2007 - cheque arrived for charges+DEBIT interest +Statutory Interest! Hurray!

Read all about it: natwesttookmymoney - v- NatWest

DONATE AS MUCH AS YOU CAN TO KEEP THE SITE GOING.

 

What can you claim? Vampiress has a good idea:

http://www.consumeractiongroup.co.uk/forum/general/69877-what-can-you-claim.html

Anything I say is just a suggestion. I'm a bigmouth, not a lawyer!

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Ah, how soon I forget.

 

Must be my age.

 

(actually, it'd better not be!)

 

W

Westy

 

 

 

If you like my post, click the scales!!

 

Nov 1 2006 Preliminary letter

21 Feb 2007 - cheque arrived for charges+DEBIT interest +Statutory Interest! Hurray!

Read all about it: natwesttookmymoney - v- NatWest

DONATE AS MUCH AS YOU CAN TO KEEP THE SITE GOING.

 

What can you claim? Vampiress has a good idea:

http://www.consumeractiongroup.co.uk/forum/general/69877-what-can-you-claim.html

Anything I say is just a suggestion. I'm a bigmouth, not a lawyer!

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The retaliation beings.

 

They have just reduced my credit card limit from £10k to £350, they say they want evidence to see that I have funds to cover the £10K limit which I will send to them today.

 

Wait till they receive the claim form, I have a £20K overdraft facility.

 

I have set up identical facilities at another bank, so let them do their worst.

 

Has anyone else had this credit card problem?

If I have been helpful please click on my star and add a comment.

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The answer is Yes i have seen it but I do think that because you are using another account that they will review the limit as a result, if you have the evidence then they will reinstate it.

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Sorry, are you saying that if I provide evidence that I have say £15K in another account that they will reinstate the credit card limit back to £10K?

If I have been helpful please click on my star and add a comment.

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