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    • Thank you for posting up the results from the sar. The PCN is not compliant with the Protection of Freedoms Act 2012 Schedule 4. Under Section 9 [2][a] they are supposed to specify the parking time. the photographs show your car in motion both entering and leaving the car park thus not parking. If you have to do a Witness Statement later should they finally take you to Court you will have to continue to state that even though you stayed there for several hours in a small car park and the difference between the ANPR times and the actual parking period may only be a matter of a few minutes  nevertheless the CEL have failed to comply with the Act by failing to specify the parking period. However it looks as if your appeal revealed you were the driver the deficient PCN will not help you as the driver. I suspect that it may have been an appeal from the pub that meant that CEL offered you partly a way out  by allowing you to claim you had made an error in registering your vehicle reg. number . This enabled them to reduce the charge to £20 despite them acknowledging that you hadn't registered at all. We have not seen the signs in the car park yet so we do not what is said on them and all the signs say the same thing. It would be unusual for a pub to have  a Permit Holders Only sign which may discourage casual motorists from stopping there. But if that is the sign then as it prohibits any one who doesn't have a permit, then it cannot form a contract with motorists though it may depend on how the signs are worded.
    • Defence and Counterclaim Claim number XXX Claimant Civil Enforcement Limited Defendant XXXXXXXXXXXXX   How much of the claim do you dispute? I dispute the full amount claimed as shown on the claim form.   Do you dispute this claim because you have already paid it? No, for other reasons.   Defence 1. The Defendant is the recorded keeper of XXXXXXX 2. It is denied that the Defendant entered into a contract with the Claimant. 3. As held by the Upper Tax Tribunal in Vehicle Control Services Limited v HMRC [2012] UKUT 129 (TCC), any contract requires offer and acceptance. The Claimant was simply contracted by the landowner to provide car-park management services and is not capable of entering into a contract with the Defendant on its own account, as the car park is owned by and the terms of entry set by the landowner. Accordingly, it is denied that the Claimant has authority to bring this claim. 4. In any case it is denied that the Defendant broke the terms of a contract with the Claimant. 5. The Claimant is attempting double recovery by adding an additional sum not included in the original offer. 6. In a further abuse of the legal process the Claimant is claiming £50 legal representative's costs, even though they have no legal representative. 7. The Particulars of Claim is denied in its entirety. It is denied that the Claimant is entitled to the relief claimed or any relief at all.   Signed I am the Defendant - I believe that the facts stated in this form are true XXXXXXXXXXX 01/05/2024   Defendant's date of birth XXXXXXXXXX   Address to which notices about this claim can be sent to you  
    • pop up on the bulk court website detailed on the claimform. [if it is not working return after the w/end or the next day if week time] . When you select ‘Register’, you will be taken to a screen titled ‘Sign in using Government Gateway’.  Choose ‘Create sign in details’ to register for the first time.  You will be asked to provide your name, email address, set a password and a memorable recovery word. You will be emailed your Government Gateway 12-digit User ID.  You should make a note of your memorable word, or password as these are not included in the email.<<**IMPORTANT**  then log in to the bulk court Website .  select respond to a claim and select the start AOS box. .  then using the details required from the claimform . defend all leave jurisdiction unticked  you DO NOT file a defence at this time [BUT you MUST file a defence regardless by day 33 ] click thru to the end confirm and exit the website .get a CPR 31:14 request running to the solicitors https://www.consumeractiongroup.co.uk/forum/showthread.php?486334-CPR-31.14-Request-to-use-on-receipt-of-a-PPC-(-Private-Land-Parking-Court-Claim type your name ONLY no need to sign anything .you DO NOT await the return of paperwork. you MUST file a defence regardless by day 33 from the date on the claimform.
    • well post it here as a text in a the msg reply half of it is blanked out. dx  
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Lloyds Credit Card - PPI


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Hi there,

 

I am new to the forums and wonder if you guys would kindly help me out on afew queries i have

trying to claim possible PPI and charges from my closedLloyds TSB current account and credit card.

 

I have already written to them and had a response to my initial DataProtection letter.

With this I sent thema cheque for £10.

They have responded with copy bank statements from my currentaccount they haven't however, sent me any information with regard to my creditcard.

Instead have ignored this request, not mentioned it in their responsealthough state that I am welcome to request full SAR.

 

The cheque I originally sent to them doesn’t seem to have been cashed, butit is a bank holiday and may show up in a few days on my account,

should I sendanother if I do send the full SAR letter?

 

Could someone tell me if I should now send a SAR or simply reply to theirletter stating that not all of the information requested in my previous letterwas enclosed??

 

Also,

could anyone tell me with the statements I have received so far from mycurrent account,

if I start going through them and counting up the charges occurred,

should i have a valid reason of hardship to be asking for a refund of these,

(Iwas charged frequently previously, sometimes £200pcm because the previousmonths charges just used to have a knock on effect

with other bills etc and£200pcm was more than a third of my wages. I simply got into a rut).

 

 

Also, should I write separately to them about my credit card PPI reclaim

when they do send the details, or wait for this information to come through andmerge the two claims for PPI and charges?

 

Any advice would be very much appreciated.

 

Many thanks

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Ok, sorry and thank u.

Where is the new thread?

Sorry for sounding thick, the write doesn't seem to allow me to start one.

Not quite sure what Im doing.

 

. . . Current account and credit card paid off and closed just over 2 yrs ago.

 

Thx, i will take this to another thread if i knew how.

 

Sorry for taking someone else's! :-!

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You have already posted on your new thread so just stick here for this issue.

 

Is their 40 days for compliance expired yet?

 

If so then send the me the "Failed SAR" letter from the CAG library, the link to which is at the top of every CAG page in green.

 

If the 40 days is not yet up then wait it out until they are. Some data from different accounts may come from different places.

 

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I sent the data request last Monday and the statements were with me by Thursday! Am very impressed by this and am hoping that their response is this quick always.

 

So u think not to do anything in case something else comes through with regard to the credit card within their 40 day time limit?

 

Thanks for up help so far.

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Should i continue with my claim for charges before the credit card info comes or is it advisable to merge two claims if they are to the same organisation? Sorry, bombardment!

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You should wait for the SAR before doing anything on charges or PPI claims.

 

When you have ALL the relevant data you will be better positioned to calculate your claim amount.

 

In the meantime do some reading around the bank and PPI forums to get up to speed on what will be involved.

 

PPI claims and charges claims are two separate issues.

 

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I didn't send the sar template letter, simply a data request.

 

They have invited me to do so and think i will wait this out as u advise and then send the official sar if i have no further correspondence.

 

Thanks so much

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Yes under the data protection act 1998.

 

I just took a template from Martins money saving website,

which, by the way,

directed me to this site for further advice, and its fab.

 

I of course want this process to be as quick as possible and wonder now whether i should send the standard sar letter omiting the £10 fee i have already sent to them,

rather than wait the 40 days and find i have to send it anyway.

 

It can't really do any harm i guess as if there is other data that's coming from another dept,

that should really cross with my letter if its on its way to me? ?

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You could send a letter thanking them for the data provided thus far and saying that you look forward to receiving the rest of your data within the 40 days allowed

 

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Hi,

I have today drafted up a letter asking for the remaining documentation, many thanks for this idea IMS21. i will post after the BH and hopefully receive a response as quick as the last.

 

In the meantime i thought i'd start going through the current account bank statements and calculating what charges i may be able to reclaim. I was charged a lot over the years i banked with them (more and more charges seemed to have a knock on effect every month although i haven't yet gained a total). However, i have been charged for three seperate things on a regular basis. The majority of the charges are for going over my over draft limit (which i pressume these are the most common charges claimed for), but i have been charged a number of "overcharge interest", "overdraft excess fees" "returned DD fees" and "returned cheque fees" too. As these they will see as my fault for going overdrawn so often, can i try to reclaim all four types of charges or just the charges for overdraft excess fees" that the media are staitng were unlawful?? Also, they have sent me bank statements dated between Sept 2001 and when i closed the account in July 2010, can i request the statements that go back further than 2001? They state in their letter "Details of when records have been deleted or disposed of do not consistute personal data and we are not oblidged to keep a record of this. All paperwork that contains personal data is disposed of in a secure manner". They do invite me to write to a different address for full SAR, which i have done today in my further letter. Does any one know, will they send statements from further back with this or are all details destroyed with no recall possible after so many years? I am under the impression that personal and financial data is always disposed of after 6 years but of course they have already sent to me statements dating back from 2001!?

 

Any help with this would be greatly appreciated. I can then start to draft up my letter to them pending further documentation from them, then start fighting my case.

 

Thanks.

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Hi

 

On a current account the only chance of getting the charges back is through a hardship claim or by using BCOBS which cam into effect late 2009. The Supreme Court ruling effectively put a stop on reclaiming bank current account charges although loans and credit cards are still up for grabs.

 

Although the banks will tell you that they do not hold data beyond six years, we know that they do hold data further back than that and some members who have pushed for their data have got it going back much further.

 

See what comes back from your full SAR and take it from there.

 

ims

 

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  • 3 weeks later...

Hi guys,

 

I have received documentation back from Lloyds which gives me all my credit card statements bar a few they admit to not being able to find that cover about one month. They haven't however, sent me the original agreement so i can find out if i had PPI. Should write to them now asking for a refund of the bank and credit card charges or do you think wait to see if i receive and find out whether i paid PPI and put a one collective claim in one letter?

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  • 1 month later...

Hi there,

 

Jhaven't poslted for while as have not yet got round to writing to Lloyds since they sent all statements from my credit card andc urrent account. I am going to be claiming purely for a refund of bank charges, overdraft additional charges and have come to a halt as to what to do next due to the time lapse.

 

I've read back through this thread to refresh my memory, and thanks for the advice so far IMS. However, just looking for some further advice.

 

Do i have to go through all of the 6 years accounts and simply write a "list" stating the transactions that incurred charges, that i feel i should be reimbursed for and the reason why i feel this (individiual reasons fo each?). Then of course stating my hardship case? Or is there some sort of template table i can use to list the charges then simply write a covering letter setting out the main reason why i think i should be reimbursed?

 

Thanks in advance.

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Also, i am goin to try to reclaim the charges from my current account and my credit card account. SHould i merge these two claim and make them one or calculate my claims and claim and write seperately for them?

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