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    • I do disagree with you regarding one thing - we are not very good with letters or these situations and are slow on the uptake. So far you have stood up to Excel and their threats, immediately given us the information in the sticky, done loads of reading up to educate yourselves, learnt from the mistake of outing the driver so you'll know not to do so in the future, got on to the organ grinder to try to get them to call off their dogs, etc., etc.  Good grief - we wish everyone who came here would do this!!! Most people who get these invoices sadly think they have been fined and if they don't pay a drone from Ukraine will be diverted and will fall on their home (or some such vague grand apocalyptic threat) and they fold and give in.  You haven't.  Well done. Don't worry - you won't be paying a penny.  Although it will take some time to see off this vile company.
    • Spot on!  You learn quickly. Who cares if the case gets sent to debt collectors?  They have no powers.  All the effort you will have to put in will be to open envelopes - and then spend time laughing at their daft "threats".  No stress at all!
    • I did ask them why, but seems they have more spare cash than we do .. ;-( .. I doubt their bank would even support a chargeback after a year has passed. Anyway I've constructed my first DRAFT Snotty Letter .. so here goes ..   RE: PCN 4xxxxx Dear ALLIANCE PARKING Litigation Dept, Thank you for your dubious Letter Of Claim (dated 29th April 2024) of £100 for just 2 minutes of overstay. The family rolled around on the floor in amazement of the idea you actually think they’d accept this nonsense, let alone being confused over the extra unlawful £70 you had added. Shall we raise that related VAT issue with HMRC, or perhaps the custodians of the unicorn grain silos? Apart from the serious GDPR breach you’ve made with the DVLA and your complete failure in identifying the driver, we’re dumbfounded that the PCN is still not compliant with the PoFA (2012 Schedule 4 Under Section 9.2.f) even after 12 years of pathetic trial and error. We also doubt a judge would be very impressed at your bone idleness and lack of due diligence regarding the ANPR entry / exit periods compared with actual valid parking periods. Especially with no consideration of the legally allowed grace periods and the topological nature of the Cornish landscape versus a traditional multi-storey. And don’t even get us started on the invisible signage during the ultra busy bank holiday carnage, that is otherwise known as the random parking chaos in the several unmarked over-spill fields, or indeed the tedious “frustration of contract” attempting to get a data connection to Justpark.  We suggest your clients drop this extreme foolishness or get an absolute hammering in court. We are more than ready to raise the issues with a fair minded judge, who will most likely laugh your clients out in less time than it takes to capture more useless ANPR photos. We will of course be requesting “an unreasonable costs order” under CPR 27.14.2.g and put it toward future taxis to Harlyn Bay instead.  We all look forward to your clients' deafening silence. Legal Counsel on behalf of the Vehicle Keeper.  
    • Hi,t I'm not sure if I'm posting in the right subsection but General Retail appears to be the closest to it I think... About a year and a half ago I got a new phone so I listed my iPhone 10 on eBay.  The listed stated 'UK only' and 'no returns accepted'. Considering I had had the phone for about 4 years, I myself was amazed that I had kept it in such good condition all that time - apart from being slightly scuffed around the charging port there was absolutely nothing wrong with it. It had the original box, its unopened original Apple cable, plug, and earbuds, and I threw in a case for it and It had always had a screen protector on it. Someone wanted it from Armenia, and I stupidly agreed to it.  She paid and I sent it off, fully insured. Not long after she received it, she sent a message saying it 'was not as described', so I asked to see photos of whatever was the problem.  She sent two photographs of the box.  Just the box.  I said I wasn't even going to consider refunding her unless she told me what she meant by 'not as described'.  I thought, if it's been damaged in transit, then it would be covered by the insurance. Anyway, she didn't respond at all, even though I had messaged her several times, so she opened a case with eBay. I have sold a fair few things of mine on eBay in the past buy had never had had anyone come back to me asking for a refund.  I got in touch with eBay several times by phone and by email, and found out they always side with the buyer, no matter what with their 'eBay Seller Guarantee'.  She had been told she could keep the phone and told me they would recover the money from me from my account blah blah.  So I unlinked all of my cards etc and changed my bank account to one that I never use with no money in it. My account got suspended.  I continued to try to explain to eBay that I had been scammed but I got nowhere. My account was permanently inaccessible by this point. I reported the phone stolen and the IMEI blacklisted but I'm not sure if that would make any difference being in Armenia, but it was all I could think of to piss the buyer off. A couple of months later I was contacted by email by a debt recovery company (I can' remember who now), to whom I explained I will not discuss the matter with them until I had received an SAR I had requested from eBay. As I could no longer access my account, I couldn't review the communication I needed to show I was not in the wrong. The SAR was produced but I was advised that the information I was looking for would not be included but I said I wanted it anyway.  There were so many codes etc. and hoops to jump through to access it, that even after trying whilst on the phone to them, I still couldn't get into it, so I never got to see it in the end.  I think they said they would send the code by post but they never did and I forgot about it after a while. I've just come across a couple of emails from Moorgroup, asking me to phone them to discuss a private matter regarding eBay.  I haven't replied or done anything at all yet.  The amount they are trying to recover from me is £200ish from what I remember. I know it's not that much but I don't want to pay the b*astards on general principle. I've had a lot of useful advice from CAG in the past about debt collectors but it has always been about being chased by creditors, I've never been in this situation before. I don't know what power they legally have to recover the 'debt', and most importantly, I am two years into a DRO, and the last thing I want is another CCJ to shake off if I'm cutting my nose off to spite my face.   Any advice gratefully received!!
    • Hi, I have the Sims 4 on Macbook. Over the last year I have paid for multiple add on packs spending a lot of money on them. I bought them all in good faith as my Mac met all the minimum requirements to play them. I have been playing happily for about a year and bought my latest pack just over a week ago. The games were all working fine yesterday. Then suddenly today EA released a new app to launch the games and this new app requires a MAC OS that my computer cannot use. Now suddenly none of my games are accessible and I am unable to play anything. They did not warn us about this change in requirements and if I had known they would be doing this I wouldn't have bought all these add ons as they are now all totally unusable. The games themselves have not changed, only their app to launch them and I can't afford to buy a brand new mac just to play. So my question is how can they change the minimum requirements after I have paid for a game? I agreed to pay for them based on the fact my mac met their requirements and was not informed when purchasing that this would be an issue in the future. I understand new games (like Sims 5 which is to be released next year) might not be compatible but this is a 10yr old game that they have suddenly made inaccessible due to their new launch app. Does anybody know if I can do anything or anyway to get a partial refund from them? Thanks   Here are their T&C... I can't find anything in there about them being able to do this so not sure what to do https://tos.ea.com/legalapp/WEBTERMS/US/en/PC/
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Does the CSA take my current partners income into consideration?


Mallrat83
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Hey guys, I need some advice! I'll give as brief as possible background to the issue at hand first.

 

I have a 6 year old daughter with my ex, who split from me when my daughter was about 3 months old, and have been paying child support for ever since. I was living at home with my parents and have had no end of problems with the CSA regarding the payments. First I've overpaid despite me paying exactly what theyve told me to pay, and then I somehow have underpaid so they went straight to my employers for a deo. I didnt like it as the problem occured because they have calculated my payments incorrectly, however I kept quiet about it. I then met my current partner and after a year an half she fell pregnant just as i was starting a new job.

I waited a couple of months before advising the CSA so i could send them 2 months payslips to work out my new payments, however it took them approximately 6 months for them to come back and advise how much i should be paying (approximately £150 a month), and by this time it had built up 8months of backpayments that i owed. They then started taking payments from a deo with my employer. During this time my second daughter was born and I have never advised the CSA that my 2nd child exists due to me forgetting to contact them. My partner moved into her own property, and I remained at my parents as my main residence but would stay over my partners a couple nights a week as we couldn't afford for me to be living there aswell at the time with me having to pay the backpayments as we were told that we werent entitled to housing benefit with me living there, as they look at your salary and not any deductions for child support etc. BTW my partner does work as a waitress in the evenings, so shes not a bum lol During the last 18mths my partner has fallen pregnant again, and i am expecting my second child with my current partner in june.

I have now just recently moved in with my partner to a new property and her16yr old sister also lives with us for the foreseeable future. We have just been told that we are not entitled to working tax credits as our income is to high (i earn £14k before tax and csa, and she earns about £4.5k), we have currently applied for housing benefit but are not hopeful of receiving much if anything. My partner is due to go on maternity leave in May and will see a significant decrease in our income as she will no longer be bringing home tips from being in work.

I currently pay £400 towards our rent, my partner inputs £50, and the remaining £200 is giving by my partners mum as payment for my partners sister living with us. After all deductions from my earnings I am left with around £400 after the rent is taken. Of this £400 approximately £200 of that is currently going on payments for various things like Mobile Contracts and contents insurance etc. This leaves me with roughly £200 as my general spending money for things like the weekly food shopping, general spending and also to go and buy clothes for my eldest daughter for the 2 nights that she stays with me. My partners spare income then is spent on purchasing things ready for when our 2nd daughter arrives, aswell as the weekly shopping bill, and also to pay the water,electric and gas bills.

 

I do understand that i do need to notify the CSA that i have moved in with my partner, but do they take into consideration her income even tho we are not married? Also do they take into consideration my outgoings such as rent and bills, things that I am liable for to ensure that I can keep a roof over my soon to be 2 daughters head, and also for my eldest when she stays down on the weekend.

If they do take into consideration my partners earnings, is there anyway that this can be avoided? I do not have a problem paying child support for my daughter, but i do not agree that my new partner should be liable when she is not the mother of my eldest daughter.... Any help or guidance on any of the matters ive discussed above would be greatly appreciated!

 

Btw i no i said the words "briefly" earlier, but nothing is ever brief with me lol :wink:

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Hi Mallrat

I am not an expert in CSA, but based on my own experience of them, I know they will take the income of a partner in to account, but only for the purposes of deciding if they can contribute to the household costs. As your partner is not currently living with you, then I don't think this will be an issue.

The CSA do take the amount of housing costs into account such as rent & mortgage.

Gbarbm

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Hi Mallrat.

Gbarbm is correct as long as your CSA case was opened before March 2003.

If it was open afterwards, as I believe your case was seeing as your daughter was born 2006ish, then the Child Maintenance formula is based on your Net income (Gross - tax and nat ins and a bit of pension)(and soley your income), and the number of children you have in your household and the number of children you have to pay for outside your household. If you live together, you should call the CSA asap to advise them you have a child in your h/h as it will most likely lower your assessment. Bear in ming they will not backdate it to when you moved in with your partner or your joint child's date of birth as it is your responsibility to inform them. Once your new baby has arrived, call them again.

SAFU

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Hmmmm my ex's girlfriend, whos house he has lived in for the last 7 or 8 years, she works full time, her wages aren't taken into account. I didn't think it was anymore. And I agree that they shouldn't be taken into account. Why should she have to pay towards my kids :|

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Hmmmm my ex's girlfriend, whos house he has lived in for the last 7 or 8 years, she works full time, her wages aren't taken into account. I didn't think it was anymore. And I agree that they shouldn't be taken into account. Why should she have to pay towards my kids :|

 

She wouldn't be paying for your kids anyway in the 'old rules'. The old formula worked out a protected/exempt income rate for you. Only this would b affected by ur partners ability to pay towards the rent etc but her income would not have been used to work out UR net income. Basically it's a 3pg formula that works out how much ud pay if u were single then works out how much u would get exempt including the basic cost of having a dependant. I.e. of ur partner didn't work at all, u would have got a higher amount of protected income. Ur assessment would not be higher if ur partner is in work, only ur PI would b affected as she'd b expected to contribute to the household costs. PI is taken from net income sort of. It's as difficult to explain as it is to work out but bottom line is that partner's income DOES NOT make ur assessment higher.

SAFU

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lol no worries. I'm still waiting for my CSA payment this month though. Nothing new there, it's the same every month, even though there is a deo on his pay & he works for the NHS! Hope you get it sorted OP, it is definitely a minefield!

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Jadey, the delay could be the fault of the employer not sending in the payments on time, however Nhs will probably have a sent a bulk payment and itinerary for the CSA payments team to separate and allocate the right payments to the right case. Then it takes a few days to process thru the system. The payment schedule u were sent should really be used as a guide to how much, and the dates as the approx dates it's due. If I rcv the payments roughly the time time every month then go by that. :)

SAFU

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