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    • Few tweaks as the run order was completely messed up and the main point of your defence (reconstituted agreement) pushed to the bottom of the statement.   I, XXXXXX, being the Defendant in this case will state as follows; I make this Witness Statement in support of my defence in this claim and further to my set aside application dated 1 November 2022. 1.The claimants witness statement confirms that it mostly relies on hearsay evidence as confirmed by the drafts in person in the opening paragraph. It is my understanding they must serve notice to any hearsay evidence pursuant to CPR 33.2(1)(B) (notice of intention to rely on hearsay evidence) and Section 2 (1) (A) of the Civil Evidence Act. 2.  I understand that the claimant is an Assignee, a buyer of defunct or bad debts, which are bought on mass portfolios at a much reduced cost to the amount claimed and which the original creditors have already wrote off as a capital loss and claimed against taxable income as confirmed in the claimants witness statement exhibit by way of the Deed of Assignment. 3. As an assignee or creditor as defined in section 189 of the CCA this applies to this new requirement on assignment of rights.  This means that when an assignee purchases debts (or otherwise acquires rights under a credit agreement) it also acquires certain obligations to the borrower including the duty to comply with CCA requirements (such as the rules on statements and notices and other post-contractual information).  The assignee becomes the creditor under the agreement. This ensures that essential consumer protections under the CCA cannot be circumvented by assigning the debt to a third party. 4.  I became aware of original Judgement following a routine credit check on or around 14th September 2020. 5. The alleged letter of claim dated 7 January 2020 was served to a previous address which I moved out of in 2018, no effort was made to ascertain my correct address.  I have attached a copy of my tenancy agreement which is marked ‘Appendix 1’ and shows I was residing at a difference address as of 11 December 2018 and was therefore not at the service address at the time the proceedings were served.  I have also attached an email from my solicitors to the Claimants solicitors dated 14 July 2022 which was sent to them requesting that they disclose the trace of evidence they utilised prior to issuing the proceedings against me.  This is marked ‘Appendix 2’. The claimants solicitors did not provide me with these documents. 6. Under The Pre-Action Protocol for Debt Claims 2017 a Debt Buyer must undertake all reasonable enquiries to ensure the correct address of a debtor, this can be as simple as a credit file search. The Claimant failed to carry out such basic checks. Subsequently all letters prior to and including ,The Pre action Protocol letter of claim dated 7 January 2020 and the claim form dated 14th February 2020 were all served to a previous address which I moved out of in 2018. 7. Upon the discovery of the Judgement debt, I made immediate contact with the Court and the Claimant Solicitors, putting them on notice that I was making investigations in relation to the Judgement debt as it was not familiar to me.  I asked them to provide me with a copy of the original loan agreement but this was not provided to me.   The correspondence to the Claimant Solicitor's is attached and marked ‘Appendix 3’ 8. On (insert date) I successfully made application to set a side the judgment. The claim proceeded to allocation, 9. The claimant failed to comply with the additional directions ordered by District Judge Davis on the 2 February 2024 'The Claim shall be automatically struck out at 4pm on 3 April 2024 unless the Claimant delivers to the Court and to the Defendant the following documents.' None of these documents were received by the court nor the defendant by that date. (insert date you did receive the documents) I then sent a Data Subject Access Request to Barclays but no agreement was provided. Details the timeline of communication between myself and Barclays are attached and marked ‘Appendix 4’and the copies of correspondence between myself and Barclays are attached and marked ‘Appendix 5’. Remove irrelevant 10.The claimant relies upon and has exhibited a reconstituted version of the alleged agreement. It is again denied that I have ever entered into an agreement with Barclaycard on or around 2000.  It is admitted that I did hold other credit agreements with other creditors and as such should this be a debt that was assigned to Barclaycard from another brand therefore the reconstituted agreement disclosed is invalid being pre April 2007 and not legally enforceable pursuant to HHJ Judge Waksman in Carey v HSBC 2009 EWHC3417.  Details of this are attached and marked ‘Appendix 6’. The original credit agreement must be provided along with any reconstituted version on a modified credit agreement and must contain the names and address of debtor and creditor, agreement number and cancelation clause. 11. Therefore the claimant is put to strict proof to disclose a true executed legible agreement on which its claim relies upon and not mislead the court. 12. It is denied I have ever received a default Notice pursuant to sec 87(1) CCA1974.The claimant is put to strict proof to evidence from the original creditors internal document software the trigger of said notice.  13.   As per CPR 1.4(2)(a) the court encourages parties to cooperate with each other in the conduct of proceedings in order to try and save time and costs for the parties and to also save the time and resources of the court however, despite vast attempts at mediation the claimants have been most unreasonable and have remained unwilling to mediate. 14. Until such time the claimant can comply and disclose a true executed copy of the original assigned agreement they refer to within the particulars of this claim they are not entitled while the default continues, to enforce the agreement pursuant to section 78.6 (a) of the Credit Consumer Act 1974. I believe that the facts stated in this Witness Statement are true.  I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth. Signed                 ………………………………………………….. Name                  XXXX Date                     30 April 2024   Run 3 copies Court /Claimants Sol/File
    • As one of you mentioned above I've been in a mess for nearly 20 years now and I'm ready to sort my credit report out now - the main reason I got into second round of debt is my kids being unwell and the state considering them not unwell enough for extra help so despite my son being in hospital for 3 months in one year we got extra zero help and I eventually lost my job and got into debt to just so I can be تا my sons hospital bed at his time of need - my life basically fell apart and all these debts got me again 
    • Gosh mate I've woke up this morning with half the worry I had last night when going to sleep!.  I can't believe how much this forum has helped me over the years and I don't  have the words to explain the gratitude I feel towards you guys -  Now that I've slept on it I feel ready to reject this company and my plan is to make them an offer to accept payments to date as full and final settlement - I will I think write them a letter once my review is completed or maybe just send it now whilst they are reviewing explaining my kids are unwell for which reason I'm struggling to survive and if I can politely request for them to accept payment to date as a full and final - I'll mention I don't have any cash or anyone to borrow from to offer a full or even part amount of the remaining balance of the iva and therfore am unable to make a offer of payment.   If they agree to at least even put my offer to the creditors then I feel it's better I hang in there and that way I won't have to deal with any possibilities of more defaults and ccjs    Right now the only adverse effects on my credit report are the iva that is now 3 years old and 2 Ccj one coming of this July and one thus October.    But I am worried new action will begin and new defaults and Ccj may start to appear because I've paying into an agreement im under the impression the 6 year rules starts again so yes I have lost of mixed feelings about this but I'm not going to lie you guys have put some life back into my breath this week as for the last 3 years I've felt caged like an animal and this morning I feel freer I can't explain how much but certainly my soul feel lighter today thanks to yin because I'm now viewing this review totally different to I do yesterday thanks to you guys 
    • Court name UNKNOWN Case number ********** Amount N/A Confirmed by Insolvency Service Date issued May 2021 Type Voluntary Arrangement Notes If you have questions about voluntary arrangements you should speak to the Insolvency Service.     I started this in 2021. So it's been about 3 years I've been paying. 
    • Thanks @lookinforinfo@Nicky Boyi sent across the agreement earlier in this thread. No mention of financial reward to the MA. But, I wouldn't be surprised if it was done on the sly. As I said earlier, the owner of OPS is a convicted criminal, with a very shady reputation around these parts.
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Faldiver v RBS


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Hello.

This is the case I am persuing with Royal Bank of Scotland. I heard about the possibility of a refund for the charges I have paid, so I looked into it, came across this forum and found it very informative reading.

 

I requested bank statements for the past 5 years from my branch, they arrived and I went through the whole lot and came to £888.54 in charges.

 

I sent a letter to the branch based on one of your templates available on this site (thanks for making these available) requesting for this money to be paid back, etc. I did state that at this point I am only looking for the full amount and that if this ends up in me making a claim then I will be charging for interest also.

 

I had a letter back today from them (within 14 days) stating as follows:

 

 

' Thank you for your letter dated 12 June 2006 and I apologise for any dissatisfaction caused by the application of charges to your account.

 

We believe that our charges are fair, reasonable and transparent. We consider that the amounts debited to your account have been applied strictly in accordance with your agreement with us and our published tariff which we are satisfied, complies with all applicable laws and regulations. We are also commited to ensuring the transparency of the information that we give to our customers about the operation of our products.

 

We have considered and responded to the Office of Fair Trading's statement of 5 April 2006. We do not accept the Office of Fair Trading's findings in relation to credit card fees. We are concerned that the Office of Fair Trading has publicy called into question the setting of charges applied to other products, including current accounts. The Office of Fair Trading has restricted its investigation to credit cards and made no attempt to consult with RBS or the industry in relation to other, entirely different products.

 

Consequently, against that background, we must difffer with the views expressed in your letter and will not be refunding any of the charges aplied to your bank account.

 

Again, thank you for taking the time and trouble to write.'

 

I sent my letter to my branch, and the above letter was their response. I am now starting to think that I should have sent it to the head office, but I can't change that.

 

Could I just ask for a little advice here?

 

What would you do if you were in this position? Send a final letter giving them one last chance, and include the interest, or just leave it and go and file a claim?

 

Sorry to have to ask, but any help would be thankfully received.

 

-NEIL

Royal Bank of Scotland

24/05/06 - Requested 6 years of Statements - Received 09/06/06

12/06/06 - Initial letter sent requesting refund - Response received 21/06/06 - 'Sod Off.....'

27/06/06 - LBA Sent - 31/07/06 - Response received 31/07/06 - 'Sod Off....'

01/09/06 - Claim Submitted - 04/09/06 - Claim Issued to RBS.

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Thanks for the encouragement and advice, Pam.

 

I'm sending the letter template that 'Imported' has posted, hopefully they will realise that I'm not going to be fobbed off with this.

 

Cheers,

 

-NEIL

Royal Bank of Scotland

24/05/06 - Requested 6 years of Statements - Received 09/06/06

12/06/06 - Initial letter sent requesting refund - Response received 21/06/06 - 'Sod Off.....'

27/06/06 - LBA Sent - 31/07/06 - Response received 31/07/06 - 'Sod Off....'

01/09/06 - Claim Submitted - 04/09/06 - Claim Issued to RBS.

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  • 2 weeks later...

LBA letter sent with charges breakdown on 27th June.

I received a letter off them yesterday stating that this has now been referred to their Customer Relations Dept, who will contact me soon.

 

Claim will be made against them for full amount & interest & Court fee on 12th July.

 

 

-NEIL

Royal Bank of Scotland

24/05/06 - Requested 6 years of Statements - Received 09/06/06

12/06/06 - Initial letter sent requesting refund - Response received 21/06/06 - 'Sod Off.....'

27/06/06 - LBA Sent - 31/07/06 - Response received 31/07/06 - 'Sod Off....'

01/09/06 - Claim Submitted - 04/09/06 - Claim Issued to RBS.

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  • 2 weeks later...

The 14 days from the date of my LBA is actually up today, and postie has already been - abosolutely nothing from RBS. Last correspondance was on 29/06 saying it was being passed to Customer Relations.

 

Just to be polite I gave Customer Relations a call and the person took some details and finally managed to find my 'case'. She had to speak to head office over it apparently so would call me back.

 

I have just had the call from her with lots of apologies for the delay, but saying that Head Office are looking into it and I will hear from them within 7-10 days.

I left it at that, although I did say that my LBA stated 14 days for a response. It's not her fault, she was just the messenger.

 

What do you guys think? Wait for their response to my LBA or just go ahead with action?

 

To be honest I think going ahead with a claim is the way forward, I have given them plenty of time.

 

Anyone see any problem arising from doing so?

 

Many thanks,

 

-NEIL

Royal Bank of Scotland

24/05/06 - Requested 6 years of Statements - Received 09/06/06

12/06/06 - Initial letter sent requesting refund - Response received 21/06/06 - 'Sod Off.....'

27/06/06 - LBA Sent - 31/07/06 - Response received 31/07/06 - 'Sod Off....'

01/09/06 - Claim Submitted - 04/09/06 - Claim Issued to RBS.

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nope I'd stick to your deadline not theirs, they've had plenty of time to respond!

NatWest - Settled in full 22/05/06

 

RBS- Prelim sent 9/05/06 £1,147

£500 offer 27/05/06, rejected 30/05/06

LBA sent 25/05/06 :razz:

MCOL 15/06/06

Defence received 20/07/06

Settled in full 01/09/06 wahey!!!!!!!!!

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Just a quick question after being on MoneyClaim site:

 

The Defendant address requires it to be in England or Wales.

I take it you use your branch address and not head office?

 

Cheers,

 

-NEIL

Royal Bank of Scotland

24/05/06 - Requested 6 years of Statements - Received 09/06/06

12/06/06 - Initial letter sent requesting refund - Response received 21/06/06 - 'Sod Off.....'

27/06/06 - LBA Sent - 31/07/06 - Response received 31/07/06 - 'Sod Off....'

01/09/06 - Claim Submitted - 04/09/06 - Claim Issued to RBS.

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yes branch address!

NatWest - Settled in full 22/05/06

 

RBS- Prelim sent 9/05/06 £1,147

£500 offer 27/05/06, rejected 30/05/06

LBA sent 25/05/06 :razz:

MCOL 15/06/06

Defence received 20/07/06

Settled in full 01/09/06 wahey!!!!!!!!!

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  • 1 month later...

After a hectic summer I have finally managed to get around to submitting my claim with MCOL.

Royal Bank of Scotland

24/05/06 - Requested 6 years of Statements - Received 09/06/06

12/06/06 - Initial letter sent requesting refund - Response received 21/06/06 - 'Sod Off.....'

27/06/06 - LBA Sent - 31/07/06 - Response received 31/07/06 - 'Sod Off....'

01/09/06 - Claim Submitted - 04/09/06 - Claim Issued to RBS.

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i have recently won with RBS, just a little ray of hope http://www.consumeractiongroup.co.uk/forum/royal-bank-scotland-bank/12075-west-rbs.html

 

just waiying for mod to change my thread to West KO's RBS.

 

I've had a read of your thread, and it's good to hear that people are actually getting something back from them. Nice one.

Royal Bank of Scotland

24/05/06 - Requested 6 years of Statements - Received 09/06/06

12/06/06 - Initial letter sent requesting refund - Response received 21/06/06 - 'Sod Off.....'

27/06/06 - LBA Sent - 31/07/06 - Response received 31/07/06 - 'Sod Off....'

01/09/06 - Claim Submitted - 04/09/06 - Claim Issued to RBS.

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  • 1 month later...

Hi again, sorry for not keeping this thread upto date, have been hectic.

 

So, I received a defence from Cobbetts just before the 28 days were up, they were asking for the CPR Section 18 stuff, to which I resplied that I am not going to supply it unless asked by the court, it was actually one of the templates on this site I used.

 

At the same time I had notification that my claim has been transferred to Truro County Court (I sent a copy of my response to Cobbetts to them too). I have got an Allocation Questionnaire to complete, which needs to be with the court by 28/10.

 

Can I ask a couple of questions about filling in the AQ?

 

1. A question on the form asks if a month is required to allow Defendant and Claimant to try and settle. Personally I don't think I should tick it as RBS have had long enough. What do you think?

 

2. Witnesses and Experts - Obviously I don't have any witnessess, and I take it that I don't complete the Experts section either?

 

3. Additional Info - I take it you just list everything that has gone on since initially requesting refund back, copies of letters, etc, to give the court a full picture?

 

Sorry if I seem a little vacant when it comes to court/legal matters - I am because I've never had any dealings like this before!

 

Thanks in advance,

 

-NEIL

Royal Bank of Scotland

24/05/06 - Requested 6 years of Statements - Received 09/06/06

12/06/06 - Initial letter sent requesting refund - Response received 21/06/06 - 'Sod Off.....'

27/06/06 - LBA Sent - 31/07/06 - Response received 31/07/06 - 'Sod Off....'

01/09/06 - Claim Submitted - 04/09/06 - Claim Issued to RBS.

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Hi Neil

 

No you don't want extra time, no witnesses or experts and I personally didn't put anything in the additional info box, but some people suggest putting a paragraph asking for the banks to disclose true costs of charges etc.

 

Then forward all copies of correspondance etc with a covering letter seperately, and don't forget the £100 fee if claim is for more than £1500.

 

Stacy xx

NatWest - Settled in full 22/05/06

 

RBS- Prelim sent 9/05/06 £1,147

£500 offer 27/05/06, rejected 30/05/06

LBA sent 25/05/06 :razz:

MCOL 15/06/06

Defence received 20/07/06

Settled in full 01/09/06 wahey!!!!!!!!!

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Thanks Stacy.

Royal Bank of Scotland

24/05/06 - Requested 6 years of Statements - Received 09/06/06

12/06/06 - Initial letter sent requesting refund - Response received 21/06/06 - 'Sod Off.....'

27/06/06 - LBA Sent - 31/07/06 - Response received 31/07/06 - 'Sod Off....'

01/09/06 - Claim Submitted - 04/09/06 - Claim Issued to RBS.

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There is a witness - yourself - you should put your own details in the box provided.

 

Remember to send a copy of your Q to Cobbetts as well as to the Court - and keep a copy for yourself.

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In reply to my response regarding the CPR request, I have received this today from Cobbetts:

 

'We note your comments on our Request for Further Information. It is our client's contention that your Particulars of Claim did not properly particularise your claim. For example, our client cannot properly defend a claim where you have not given the details of each charge you claim is disproportionate and unreasonable.

 

The court is bound by an overiding objective to deal with cases justly and ensure that parties are on an equal footing. It was clearly the case that our client could not respond to your claim where you did not provide sufficient particulars. Our client therefore objects to your allegation that the Request is intimidating.'

 

I find this letter very strange as a schedule of my charges was attached to my response to them. I also sent a copy to the court. RBS have known what charges I am claiming back also.

 

Has anybody received a letter like this before?

 

What would be the best way of responding to this, send yet another breakdown of charges?

 

-NEIL

Royal Bank of Scotland

24/05/06 - Requested 6 years of Statements - Received 09/06/06

12/06/06 - Initial letter sent requesting refund - Response received 21/06/06 - 'Sod Off.....'

27/06/06 - LBA Sent - 31/07/06 - Response received 31/07/06 - 'Sod Off....'

01/09/06 - Claim Submitted - 04/09/06 - Claim Issued to RBS.

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In reply to my response regarding the CPR request, I have received this today from Cobbetts:

 

'We note your comments on our Request for Further Information. It is our client's contention that your Particulars of Claim did not properly particularise your claim. For example, our client cannot properly defend a claim where you have not given the details of each charge you claim is disproportionate and unreasonable.

 

The court is bound by an overiding objective to deal with cases justly and ensure that parties are on an equal footing. It was clearly the case that our client could not respond to your claim where you did not provide sufficient particulars. Our client therefore objects to your allegation that the Request is intimidating.'

 

I find this letter very strange as a schedule of my charges was attached to my response to them. I also sent a copy to the court. RBS have known what charges I am claiming back also.

 

Has anybody received a letter like this before?

 

What would be the best way of responding to this, send yet another breakdown of charges?

 

-NEIL

 

 

I think they are getting you confused with another case i would ring cobblers (and write)and tell them you have submitted a schedule of charges.

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I have just drafted this response:

 

NEIL ******

*********

*********

*********

*********

 

Cobbetts LLP

Ship Canal House

King Street

Manchester

M2 4WB

 

Dear Sir or Madam:

 

Claim No:*********

Ref No: **********

 

Dear Sir/Madam,

 

I refer to your letter dated 23 October 2006:

 

'We note your comments on our Request for Further Information. It is our client's contention that your Particulars of Claim did not properly particularise your claim. For example, our client cannot properly defend a claim where you have not given the details of each charge you claim is disproportionate and unreasonable.’

 

‘The court is bound by an overiding objective to deal with cases justly and ensure that parties are on an equal footing. It was clearly the case that our client could not respond to your claim where you did not provide sufficient particulars. Our client therefore objects to your allegation that the Request is intimidating.’

 

In my initial response to your request I attached a schedule of all the charges I am claiming. The date of interest applied to these charges is as of 1st September 2006, the date the claim was submitted. This information was also supplied to the defendant 27 June 2006, and I have additionally supplied this information to the court.

 

Your client may object to the fact that I find the CPR Part 18 Request intimidating, but as mentioned in my previous correspondence, I anticipate that the claim will be allocated to the small claims track and would not then expect to have to deal with a Part 18 request since these are specifically excluded under Part 27 unless the court specifically orders me to do so of its own initiative.

 

As your client is fully aware, the charges I am claiming were applied to the following account:

 

Account Name: **********

Sort Code: ********

Account Number: *********

 

I have yet again attached the schedule of charges for your information.

 

Payment of full amount claimed is required by cheque to the above address.

 

A copy of this response has been sent to both the court and the defendants’ representative.

 

Yours sincerely

 

 

 

NEIL

 

What do you think?

Royal Bank of Scotland

24/05/06 - Requested 6 years of Statements - Received 09/06/06

12/06/06 - Initial letter sent requesting refund - Response received 21/06/06 - 'Sod Off.....'

27/06/06 - LBA Sent - 31/07/06 - Response received 31/07/06 - 'Sod Off....'

01/09/06 - Claim Submitted - 04/09/06 - Claim Issued to RBS.

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It looks like I do not need to send the letter to Cobbetts, as I have just had a phone call from them (I called last night and left an answerphone message).

 

Apparently they DO have my schedule of charges, it is a standard letter that they send to letters stating that the CPR Request is intimidating.

 

For future reference, if you use the template that states that you think the request is intimidating, etc, you may receiv this response also.

Royal Bank of Scotland

24/05/06 - Requested 6 years of Statements - Received 09/06/06

12/06/06 - Initial letter sent requesting refund - Response received 21/06/06 - 'Sod Off.....'

27/06/06 - LBA Sent - 31/07/06 - Response received 31/07/06 - 'Sod Off....'

01/09/06 - Claim Submitted - 04/09/06 - Claim Issued to RBS.

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I have just come home to a letter from Cobbetts, what I believe is a standard template, etc;

 

Our client does not believe you will win in court, etc, etc.......................

 

............but as a goodwill gesture would like to offer you £650, as long as you do not disclose this to anyone else, and withdraw the claim, blah, blah, blah.

 

Oh, and at the end it says that if I refuse this then they will notify the court, etc, etc.

 

I don't think I need to post the entire letter, as I have seen it before many times on the site.

 

So what do you think? Take it or go for the entire amount?

 

 

Hmmm..............hard choice!

 

To be honest though I am very pleased that somthing has beeen offered as I was starting to doubt if I would receive anything, with how long this has taken, etc.

 

Still, I'm not saying that I'm acepting it though!

 

-NEIL

Royal Bank of Scotland

24/05/06 - Requested 6 years of Statements - Received 09/06/06

12/06/06 - Initial letter sent requesting refund - Response received 21/06/06 - 'Sod Off.....'

27/06/06 - LBA Sent - 31/07/06 - Response received 31/07/06 - 'Sod Off....'

01/09/06 - Claim Submitted - 04/09/06 - Claim Issued to RBS.

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I have just come home to a letter from Cobbetts, what I believe is a standard template, etc;

 

Our client does not believe you will win in court, etc, etc.......................

 

............but as a goodwill gesture would like to offer you £650, as long as you do not disclose this to anyone else, and withdraw the claim, blah, blah, blah.

 

Oh, and at the end it says that if I refuse this then they will notify the court, etc, etc.

 

I don't think I need to post the entire letter, as I have seen it before many times on the site.

 

So what do you think? Take it or go for the entire amount?

 

 

Hmmm..............hard choice!

 

To be honest though I am very pleased that somthing has beeen offered as I was starting to doubt if I would receive anything, with how long this has taken, etc.

 

Still, I'm not saying that I'm acepting it though!

 

-NEIL

 

Quite right to they will pay in the end.

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