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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Nolan v Lloyds TSB - **WON post OFT v Banks**


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Hi Lunatic,

I can't see them appealing. Once you have your judgement, i'd fax a copy to SC and M and request that a cheque be sent to you forthwith.

 

SwissT

THE VIEWS POSTED BY MYSELF ARE STRICTLY MY OWN OPINION AND CANNOT BE RELIED ON FOR LEGAL PURPOSES.

IF IN DOUBT, CONTACT A QUALIFIED LEGAL EXPERT

SWISSTONI

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Hi Lunatic,

I can't see them appealing. Once you have your judgement, i'd fax a copy to SC and M and request that a cheque be sent to you forthwith.

 

SwissT

Hi SwissT

I will take your advice once order arrives in the next few days. How long did it take for you to get your money back or are you still waiting?

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Hi Lunatic Again,

got my settlement offer this week. Still awaiting payment but I started my claim at the end of April. Got my copy statements in just over a week and took it from there.

My Thread:- http://www.consumeractiongroup.co.uk/forum/lloyds-bank/88715-swisstoni-lloyds.html

 

Hope all goes well for you, i'm sure it will fingers crossed

 

SwissT

THE VIEWS POSTED BY MYSELF ARE STRICTLY MY OWN OPINION AND CANNOT BE RELIED ON FOR LEGAL PURPOSES.

IF IN DOUBT, CONTACT A QUALIFIED LEGAL EXPERT

SWISSTONI

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Hi Lunatic Again,

got my settlement offer this week. Still awaiting payment but I started my claim at the end of April. Got my copy statements in just over a week and took it from there.

My Thread:- http://www.consumeractiongroup.co.uk/forum/lloyds-bank/88715-swisstoni-lloyds.html

 

Hope all goes well for you, i'm sure it will fingers crossed

 

SwissT

Hi SwissT

I will post a thread once payment has been received. As you say i think you are correct they won't appeal. Now it is a matter of badgering them until they pay.

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Hey,

 

Good news - really pleased that this fell in to place for you. I've been keeping an eye, as I'm in a v similar situation, having gotten to the stage of getting the General Form of Judgement or Order, which asked the bank to respond by 1 August (just after the OFT thing was announced).

 

I phoned the court on Friday, and they said that the Judges were still deciding what to do about the cases, so no stay as yet, and the bank hadn't complied so I'll apply for a Judgement tomorrow.

 

One question though - saw in the advice from Michael that interest should be added for each day since filing the claim - where did the 36p come from? Is this a standard rate, or is it applicable to your bank?

 

Good to know your thoughts!

 

Jo

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2 more threads merged. :mad:

 

However:

 

 

congratulations-2-1.gif

An appeal can only get granted on a point of law, so, no, they can't. They could try to get it set-aside, but they would need a good reason, like they never got the forms, or didn't know about the claim, or something like that. Since that is not the case, it is highly unlikely this will happen.

You have been granted judgment, and that is pretty much IT!!! :-D

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