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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Quick question about completing forms 1a and B


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hey All,

 

i am in the middle of filling out forms 1a AND 1b and scotia's post is really helpful with this.

 

i just want to know about section 4. Claim(form of decree or other order sought)

 

For this scotia says to enter a long the lines of:

The pursuer calims from the defender the sum of £xxx.xx with interest on that sum at the rate of 8% annually.

 

For the sum do you enter the figure without interest ie in my case £182.79 or the figure with interest, £189.49?

 

Silly question probably but just want to double check

 

Thanks

 

Tom

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Hi guys, I guess this could be another homer moment for me (doe or doh!) but could I just make sure I've got this right as I intend to file my first claim today.

 

My understanding of this thread is that if I were claiming £511 in bank charges and then interest at 8% amounting to £214.14, I would make my claim for £724.14 and still enter the line "with interest on that sum at the rate of 8% annually" - or would I simply enter £511 with interest on that sum at the rate of 8% annually????

 

Sorry again if this is obvious but it's definately one of those "must clarify" things!.

 

Cheers

Marko

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I filed my claim today in Edinburgh. My total was minus the 8% interest and charges.

 

When the Halifax contact me to settle :-D :-D I will then add the interest and charges to file the claim. I'll use the interest calculator to work it out from the date the charges were taken from my account.

---------------------------------------------------

Halifax - Email sent for Data Protection Act - 25/04/06

Bank Statments arrived from CR - 27/04/06

Request for repayment sent rec delivery - 03/05/06

Offer of £750 from the Halifax - declined 15/05/06

Letter from the Halifax saying they will not pay more - 16/06/06

First Claim filed with the Small Claims Court 22/06/06

Owed: £2520

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I filed my claim today in Edinburgh. My total was minus the 8% interest and charges.

 

When the Halifax contact me to settle :-D :-D I will then add the interest and charges to file the claim. I'll use the interest calculator to work it out from the date the charges were taken from my account.

 

That's the fella!!! Confirmed it today myself when I went to the Sheriff Court to start my action against the Halifax. It is definately the sum WITHOUT the interest charges you claim, and the interest is dealt with once the claim is either settled or goes to court!.

 

Thanks for the response.

Marko

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You only need to fill out form 1b

 

Form 1a is for a claim against an individual, whereas

Form 1b is for a claim against a company

 

I found this out at court today. Hope it helps cut down your paperwork!

Alliance and Leicester -

£306 - settled in full!

Halifax -

£1600 + interest + fees -

27/06/06 - 1st Small Claim initiated for

£704 + £217 + interest + £39 Costs

01/08/06 - cheque received for £965

28/09/06 - 2nd Small Claim initiated for

£950 inc int + costs

05/10/06 - settlement letter received- awaiting cheque!

Standby for 3rd claim!:)

Barclaycard -

17/06/06 - Data Protection Act letter sent

03/10/06 - Statements rec'd £525 charges!

04/10/06 - 1st letter sent for refund

 

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  • 2 weeks later...
Ok just to get it right :p I just send one form and thats form 1b ????

 

No, you need to fill a form 1 and a form 1b, and attach to each a schedule of charges. Form 1 is returned to you with a hearing and a return date, and form 1b is served on the defendant (bank).

Bank of Scotland round 1: £740 + costs settled, still sore over the 8% grrr

Bank of Scotland round 2: £629 +101.15 interest +£39 costs settled.

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Quick question,

 

In the schedual of charges that I attach to the forms, Do i use the spread sheet provided to calculate the 8% interest, or do I just list the charges that were incurred (excess O/D etc) and also the interest charges that were incurred on my account? and leave out the 8%?

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Use the spreadsheet to show the amoumt plus interest. So, if the original charge was £30, the interest on that charge might be £7. The amount you will be claming for will then be £37. The reason for this is that while they've had your £30 you've been deprived of the interest on it - the £7 - which you are entitled to claim back.

Robertxc v. Abbey - £3300 Settled in full

Robertxc v. Clydesdale - £750 Settled in full

Nationwide v. Robertxc - £2000 overdraft wiped out, Default removed by order of the sheriff

Robertxc v. Style Card - Default removed by order of the sheriff

Robertxc v. Abbey (1) - Data Protection Act action. £750 compensation

Robertxc v. Abbey (2) - Data Protection Act action. £2000 compensation, default removed

 

The opinions on this post are those of Robertxc and not necessarily the opinions of the group and do not constitute sound legal advice. You are advised to seek professional legal advice.

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i actually got told by the court to leave the interest off schedule of charges......they told me to show description of charge, amount and date taken.....

IF YOU FEEL I HAVE HELPED YOU IN REPLYING TO YOUR POST, CAN YOU CLICK ON THE SCALES AND LET ME KNOW

 

Halifax - Total £2116 - Plus approx £300 in interest plus fees for 3 small claims...settled all within 3 weeks of claim.....Now for the mortgage.....

Clydesdale Bank - Credit Card - Sent Data Protection Act - Awaiting statements

Clydesdale Bank - Current Account - Awaiting statements

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