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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Just Been To Court!!


dj9928
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I'm reclaiming charges on the other halfs account, the 40 days where up so I sent another letter threatning to report them to the information commisioner, 7 days are up for that tomorrow, what do i do now? do I just make up a random number and start court proceedings?

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Sometimes a phonecall can chase them up. Failing that you can file at court, which you have already informed them if you sent the non compliance letter.

 

http://www.hmcourts-service.gov.uk/courtfinder/forms/n1_0102.pdf

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/6971-data-protection-act-non.html

 

This will cost roughly £63 but it is reclaimable.

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Got my date today :) 25th May, so only 3 weeks before I have my money, can't complain, even better was they transfered it to my local court which is a 5 min walk :) Oddly didn't get one of them questionaires

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Got my date today :) 25th May, so only 3 weeks before I have my money, can't complain, even better was they transfered it to my local court which is a 5 min walk :) Oddly didn't get one of them questionaires

 

That seems quick! Have you prepared your court bundle ... when do you have to send it by?

A-Z CAG links to all documents you'll need for

your claim

(Thanks to Michael Brown for all his efforts)

 

http://www.consumeractiongroup.co.uk/forum/consumer-forums-website-questions/53182-cant-find-what-youre.html

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That seems quick! Have you prepared your court bundle ... when do you have to send it by?

 

I've prepared nothing :confused: Unless theres another letter to come, All I got was a letter from the court in Londonderry saying my hearing will be at 14.30 on 25th May 2007 and to contact them if there is any problems.

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So did I - although I have prepared a bundle to send to the solicitors and court - just to prove I am serious! I am just hoping that I get a cheque in the post soon.

 

If you look at my post in Northern Ireland, mainland banks section of Penalty Charges UK - Fighting your Corner for FREE - Iamo gave me direction in what to do next.

 

Sarah

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So did I - although I have prepared a bundle to send to the solicitors and court - just to prove I am serious! I am just hoping that I get a cheque in the post soon.

 

If you look at my post in Northern Ireland, mainland banks section of Penalty Charges UK - Fighting your Corner for FREE - Iamo gave me direction in what to do next.

 

Sarah

 

Thanks for that, I'm actually looking forward to this now:D It would be handy though if they pay up before court

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This looks very very promising here. I phoned Wragg & Co, Just to enquire if they got my list of charges I sent, as you know what these people are like. She said have Alliance & Leicester not been in touch? No I said, She said oh right, I'll get someone to ring you back.

 

Hopefully they have settled :) :)

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Jumped the gun a bit to soon, They never phoned back so I phoned A+L to see what was up, they looked through the case and said we made you an offer and it was declined so its going to court nowangry-smiley-030.gif

 

Ah well

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Well the guy phoned back, he was a senior partner of Wragge and Co, he went over the speil of the charges being justified etc, got no where.

 

So court here I come.

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I got a letter this morning from FrancisHanna and Co a local solicitor, it says they have taken over from Wragge & Co,

 

This looks like they really are going to court:mad:

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What do I do? Has this happened to anyone else? I thought it wasn't supposed to go this far but it looks like I am going to have to go to court to battle it out with a smooth talking solicitor who does this for a living.

 

Help

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Well had a phonecall from this local solicitor, He was curious to know if I will be defending myself, and if I will have any witnesses present.

 

These *******s are planning something. I know other in Northern Ireland dealing with A&L and they haven't got there case transfered to this local solicitor yet and they are in court before me.

 

Anyone any ideas?

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I f it was me -

Don't answer any questionS from the solicitors out of court.

If it dos go to court ague that you want to see the true cost of the charges as you do not feel they are correctly set. If you know anyone in the media even local radio tell them this and see if they want to cover the story. AS WE ALL KONW YOU CAN'T LIE IN COURT SO THEY WILL HAVE TO TELL REAL FEES & DON'T THINK THEY'D BE HAPPY IT BEING IN THE NEWS DO YOU ?? But would contact the Office of Fair Trading & Financial Obudsman saying whats happening see what they have to say.GOOD LUCK

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Well had a phonecall from this local solicitor, He was curious to know if I will be defending myself, and if I will have any witnesses present.

 

These *******s are planning something. I know other in Northern Ireland dealing with A&L and they haven't got there case transfered to this local solicitor yet and they are in court before me.

 

Anyone any ideas?

I'd be inclined to agree with blimeyboy that it's another scare tactic, dj9928.

Perhaps they think they can wrong-foot you, so you'll agree to a lower offer to make it all go away.

Play it cool for now, avoid any more phone calls from them, and keep us informed. :cool:

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I would not talk to the solicitor on the phone. Stay calm, they are trying to rattle you. I also think, that they cannot afford to go to court and say what it actually costs - I won a few months back and they dragged it out as long as they could. I got a chq for £4300.00 So hang in there

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