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About dj9928

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  1. Right another update on this. Network support contacted me today, after carrying out tests they said they are surprised I ever had signal to begin with. I was passed to customer support who said best they can do is wave the air time part of contact and I pay the price of the handset which is £200 remaining, I said I will return handset then they said no can do. Is this a good deal or not?
  2. Ah yes technical support offered me one of those at a price of £150.
  3. Yes as you get the auto responder. Yep I have tweeted them. They do reply until you give account details then silence.
  4. There are 2, I sent to both CEO's_Office@o2.com and ronan.dunne@o2.com
  5. Need some advice here as I have ran out of ideas. I am 11 months into a 24 month contract with O2, About 2 months ago my signal at home has gone from being average to non existent. I let this run for about a month until I contacted O2, the time I contacted O2 they happened to be doing work in my area, I explained this has been an on going thing not a 1 day event, they wouldn't listen and put it down to this work being done. I contacted them several times over a week and got the same reply. I then contacted the CEO, they called me straight away in fairness and said the same thing.
  6. I do like the work and the company but there is always something, this job is the holiday situation. I wouldn't say I am fussy but there always seems to be something. I did end up taking an employer to court a few years back over a TUPE issue so I am not afraid to take it up but the problem these type of **** just keeps happening.
  7. I've been in my job 18 months now, I've stuck this thus far but at the moment its really starting to annoy me, I'd find another job but it seems I'll just encounter another issue in another job so whats the point of moving? I am aware 28 days minimum, This year I have got 2 days at Easter, 1 day at May day, just had 1 week for summer and will probably get 1 week for Christmas (If I am very lucky) that works out at what, 13 days for an entire year. Our contract states certain days which are set the rest to book at the companies discretion, you get the set holidays, damn all else. its
  8. Got him. I phoned up my provider O2 to get the phone blacklisted as stolen. They could not do it for some reason but the reason became clear when passed to Motorola. The phone is active and has been used long enough to become registered to another user. Meaning I no longer have any ability to blacklist the phone. All very odd considering the phone supposedly does not work
  9. Thanks for the info but who is she? And what power does she have?
  10. Does anyone know if eBays head office is still the Richmond address? Going to try taking this to the top, the monkeys at the bottom do not care.
  11. He is in Malta. I have blacklisted the phone so its now useless.
  12. OK so here is a issue. I sold a mobile phone on eBay, been selling them for years with no issues until now. I have 200 positive feedback. Few weeks later the guy tells me the phone isn't working and opens a case. He writes. "The phone was working fine with the supplied sim card, as my sim card is the older type I had to cut my sim card down to fit the micro sim slot, now the phone will not read my sim card or the supplied sim card, I got a new micro sim card from my provider and it does not work either" So he says the phone was working fine with the supplied sim card, he cut
  13. Right an update to the confussion. The credit card was an Alliance and Leicester credit card run by MBNA. A&L changed to Santander, MBNA can locate the account, in the switch to Santander they can't locate me hence looking further info which I do not have.
  14. Probably, they are just trying to be awkward, and no doubt if I did supply it they would find something else
  15. I don't have the letter at hand, basically I lived at a different address back then, they were looking proof of that address so looking something like a utility bill, I don't have anything as electric was prepay, didn't have a land line and my mobile was pay as you go. I said I could supply the tenancy agreement, no good.
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